Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 369 Showing 7,361-7,380 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love playing with friends online, it's a great product and quality of games is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series x is amazing major step up from original xbox one no issues and no complaints other than wishing there was a 2tb storage option rather than buying an overpriced expansion card

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this at a great price for Black Friday and it is an amazing upgrade to my older Xbox one I had. The old one still worked just fine but this one is much faster and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console earth

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!! I’ve been taking on the past gen console and it was slow and the graphics aren’t up to par as they use to be but this console OMG it’s like gaming for the first time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX Series XIT

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new console and all the games we are able to play on it. Graphics are awesome, and we also get to play old Arcade games on this unit!!! Love it and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it when from One X to Series X and there is a big difference in load times. Would recommend only if you want current titles. But not necessary if your One X is still good. Honest answer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend it!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the ultimate gaming experience, the Xbox Series X is definitely worth the investment. I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely an upgrade to the One X model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is much faster, better, and smoother graphics. Makes already great games look even better. The only flaw is that it doesn't come with more storage space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Present

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a gift for our Granddaughter and she was extremely happy, she just loves her XBOX

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m PlayStation girl myself but my husband is true the Xbox! We decided to get him the new system finally and it’s great! The graphics are so clean in almost every game, you won’t regret it. It’s so realistic!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Solid

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm mainly a Sony boy, and love my PS5 (disc edition), but I was really curious about GamePass and got really lucky finding a Series X at Best Buy. I felt like this was going to be a little more future proof than the Series S, and as of now, it's totally worth the extra money. I've been really happy with it for the last few weeks. Getting FPS boosts for games like Outerworlds and Prey make them feel like new games, and I can't wait to see what exclusive Microsoft eventually releases. The console itself is quiet, but I notice it does run considerably warmer than my PS5. I have it in an open area, and even when it's off, I notice the middle of the console still runs warm. Weird. Between this consoles power and Gamepass, I definitely recommend.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We really appreciate you taking some time to share your experience with us, we truly value hearing back from the community. Thank you for the kind words! We're proud of the performance strength, backwards compatibility, and game optimization features we've built into your new Xbox Series X Console, and thrilled you are taking full advantage of its capabilities! For any overheating issues you may be encountering, we recommending stopping by the following link, where we host helpful tutorials and how-to guides on creating the best environment for your setup. Find all you need, collected here: https://support.xbox.com/en-US/help/hardware-network/console/position-ventilate-console

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and runs smoothly. Been a Xbox user since the original.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, much better than Xbox One. Also 4k is dope

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My nephew loves it! We got this for him as an upgrade for his birthday. He wanted the call if duty bundle, but it's popular and wasn't in stock. He is still very satisfied with this option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You pay for premium, that’s what you should expect. I wasn’t let down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother plays everyday nonstop no issues with this perfect for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works wonders!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace our old xbox and this is fantastic! Quality of images feom both games and tv streaming are wonderful! Speed is certainly improved as well. Woukd highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next-Gen Gaming Console

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very impressed with what the Series X has to offer. I'd gone with Playstation for the last several generations and felt very underwhelmed by the PS5 design and what it has to offer. The backwards compatiblity support is amazing and I am catching up on the 360/XB1 exclusives I missed in the best possible way on a 4K TV.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The backward compatibility of your new Xbox Series X Console is a major leap forward for gaming, and we're thrilled you've been enjoying your new abilities. Holding onto and exploring titles of the past is a huge perk! We're glad you've been enjoying your sessions with your new host. Thank you for taking a few minutes to share your thoughts! We appreciate your feedback, and are happy to be a part of your next-generation gaming experience.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was super happy and also seems to live everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs much faster but i do not like the fact that my SSD does not work with it. I have a gaming HD and 2 SSD packed with games and now cant use them. Only bought it because i got a $350 gift card and they were randomly in stock. Otherwise i prefer gaming on my pc still and am considering a PS5 for exclusives

    I would recommend this to a friend