Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 36,771 reviews
  • Rated 5 out of 5 stars

    Tiny, quiet, cool.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is quiet. Small, fast & reliable. East to use, turn on & quick resume into Valhalla in less than 5 seconds from standby. Fast travel in less than 7 seconds. Gamepass with hundreds of smash hits & AAA titles. This box brings the next gen speed, the next gen performance & next gen form factor. It needs a controller like the PS5 to complete the package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console on the planet!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console I’ve ever used! I myself have had an Xbox 360, a Xbox one s, and was able to get the series x. I love it! I always tell people that they should enjoy the Xbox or at least give it a couple of plays before judging it based on enjoying a different console. The Xbox is so sleek, extremely fast when loading games, looks great on my stand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it fast load times and downloads great graphics seen it was on sale for the holidays so I grabbed one for my son and upgraded him from the series s well worth the upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter was super happy and also seems to live everything about it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious upgrade over old pc graphics card

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics. Fast load times. Easy set up. Had been using pc for Microsoft games and PS5 for everything else but the xbox x was easier to find lately than a highet end graphics card so I switched to the console and wasn't disappointed worth every cent ...and the wait to find. Add ssd storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best in the family

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the series X! Not only are the graphics great, the faster storage and quick resume make modern day gaming possible during short breaks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Seris X!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase! Been enjoying my Xbox seris X differently worth the upgrade! Awesome price on the discounts during Christmas.. Only paid $216 after trading in my old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the original Xbox One. It is way faster, games load in a fraction of the time, the graphics are amazing. Very easy to set up. Logged into my account and all settings were transferred. The interface is the same, so nothing new to get used to. Also works with the older controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox S1 at Best Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly Staff- helped locate items Item was available Best price was confirmed Nice overall experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What gaming system should be like.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is just an amazing system. The issue I had with the previous generation was the load times in the game. Just waiting and waiting. This system is what gaming is about. Great on speed and graphics. Hopefully this system, with the ability to play the games on so many devices, helps Microsoft get ahead in the "console war". My system runs cool and silent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X is the way to go!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely the "next step" for Xbox. Super fast and I think the overall design is really cool. An Xbox that actually, well, a box! The operating system blazes through. I know I already mentioned that, but that is something that really stands out about this console. Can't wait for more exclusive titles. Game Pass is superb.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Booker,

      We're excited to hear you've been enjoying the optimized computing power and overall speed of your new Xbox Series X Console! We've designed your new setup to host an unparalleled gaming experience, and we're thrilled you've found it to suit your needs as a modern gamer. Thank you for sharing your feedback! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming console for kids or adults. Gamepass is a great option for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    series x is a beast. great upgrade.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beast of a gaming system. great load times, stunning graphics and overall experience, i have a beefy gaming pc too (used mostly for work) but sitting on the couch with with a controller and giant 4k screen with the series x rendering graphics the way it does it a whole another experience. also whisper quiet even with demanding games. def recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderfully and exactly what i was wanting with a new system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No exclusives yet, but the console is good

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is the 4th mainline Xbox console and the more powerful out of the two series consoles! The console is powerful and that power helps contribute to more stable gameplay across all games via Series games and or backwards compatible games. The system so far doesn't have a lot of exclusives, but what I've played so far has been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the family, the whole family loves to play a variety of games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Newest Xbox

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great next gen console. Quick resume and extremely fast load times are worth the hype. It’s hard to go back to my Xbox One X after using this. Combine this with a monthly game pass subscription and you are good to go. I rarely ever purchase games anymore due to this. I can’t wait to see what the next several years have in store for new games.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The coming years look promising, full of exciting title releases and upgrades, and we're thrilled to have you along for the ride! We're happy to hear you are enjoying your new Xbox Series X Console, and that you've even paired with Xbox Game Pass Ultimate! You are truly poised to take on the next generation of gaming. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X - love it!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system. Great graphics. Everything is fast and loads of storage soace.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun game box

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works well. Very clear and colorful picture. I assumed next-gen consoles all worked the same, but it can’t play PS5 games! This is great if you want to play Xbox games, but don’t expect playing PlayStation exclusives on it. Overall, it’s a great console so far even with less than a handful of titles at launch. Excited for the future of gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids love the product delivery did not take long. Will buy from Best Buy again.

    I would recommend this to a friend