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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 372 Showing 7,421-7,440 of 36,771 reviews
  • Rated 5 out of 5 stars

    Super fast and graphics are way better.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my xbox!! Like everyone else mentioned it is heavier than the past models but not unbearable. I do like the option of sitting it vertical or horizontal. Other than that everything appearance wise is pretty standard. Buy a longer HDMI cord just in case your setup requires one. No complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Christmas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    son was very happy with the updated Xbox. xxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun Console - Good Exclusives

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the PS5 for awhile as the only current-gen console, but finally decided to get the Xbox One Series X. Game Pass is great, so many good games there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product 4K is amazing definitely worth it finally got it !

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are happy to hear that you are enjoying the Xbox Series X and that it is 4K.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Beautiful, speedy gaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say that hasn't been said in other reviews? It's fast, easy to use, allows for beautiful gaming, and integrates nicely with the previous generation of Xboxes. I've really enjoyed playing games both new and old and love how fast they load.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend for anyone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for the nephews, I can control what they can and can't play or worry about them buying things they shouldn't with the parent control

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the PS5 and the XSX — I prefer to play most games on the Xbox just because it’s slightly more beefy in the specs department and games run a little more smooth without crashing. Both are solid systems tho. The Xbox has definitely learned a lot from last gen and didn’t make any mistakes this time around. Great system all around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal and great console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me the best console in the market. I also love PS5 but I prefer Xbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best x box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and good console. Definitely the best x box out there.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Xbox

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and still running well it also has good video game graphics. I would recommend others getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox! Graphics are awesome, games load super fast. Not too many games out atm, but that'll change soon. The Xbox controller is the perfect size for 1st person shooters . Only complaint is that the Xbox D-pads are not very good. They aren't bad, per se, but for fighting games and side scrolling platformers, they aren't ideal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I’ve been with it for several months and I don’t regret it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. It is a little pricy but for what you get it is by far worth it. It is in fact a “PC” consol as far as graphics and the speed of the machine itself

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Much anticipated

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very excited to land a preorder. Planned the day off from work, went to sleep early showed up at 6am got the curbside pickup.Did firmware update, logged in, watched Tactics trailer backed out and got a blank screen “ no signal “. Tried restarting different tv , hdmi, nothing. Took back to BB asked if they could please check it out before return since no stock obvious. They were awesome, tried on 3 different tvs still “no signal”. Got total refund but would really rather my XBOX. Totally bummed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Gamer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy gaming on my Xbox Series X. I was lucky enough to purchase my Xbox Series X just before Christmas 2020 since the X Series X is so difficult to find due to the low semi-conductor chip shortages. I've been gaming on my Xbox Series X for almost a year now and it is running flawlessly with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase. No games....yet.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. No games......yet. The games that I do play have shown a significant reduction in loading times & the Quick Resume feature is not to be taken for granted. Once this generation of consoles gets going full-steam we should start seeing games take full advantage of the power & abilities of these wonderful machines. Just be patient on next-gen.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We appreciate you taking the time to share your experience with the Xbox Series X. We are thrilled that you are enjoying it and all of its features. We hope that you continue to enjoy it.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next Gen Console:: X-series

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of hottest item this crazy 2020 holiday season and for good reason. I have both next gen consoles the PS5 and Xbox Xseries and although I prefer the PS5 the X series is not a bad choice and a very good console. I don’t think it’s that big of an upgrade from the previous Xbox model but I like to have the latest in tech which is why I decided to keep it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked flawlessly, noticeable difference over the S while I also dont have a fully 4k compatible tv yet. And with the xbox app already set up, using that with the set up process made it seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like hitting the Lottery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was pretty hectic to get this product into the cart and actually purchase it. My son was ecstatic!! I had him pick it up at one of your stores close to his home (different city than mine) Checked and double checked the correct procedure for allowing him to pick it up. He loves, loves, loves this Xbox. And still trying to purchase one for his brother. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good upgrade from one x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great, very fast with everything you do on this console. Quick resume works most the time but for me it makes FH3 lag constantly when quick resuming. Also the controller it came with is already breaking specifically the LB button. My Xbox one x controller is still working perfectly and I play the same games so. Still recommend buying 100%

    I would recommend this to a friend