Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 385 Showing 7,681-7,700 of 36,771 reviews
  • Rated 5 out of 5 stars

    Awesome console

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what an awesome console. The controller isn’t as great as PS5 but it’s good and the games look much better than Series S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is awesome , very easy to set up and good looking at eye sight. I have both this one and a PS4 and everything about the xbox is superb. No complaints this far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. My son loves it. Easy to install and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Faster and visually superior to XboxS

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster (loading and refresh rate) than my XboxS. Great image quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X Finally!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was lucky enough to get a Xbox X for my son BEFORE Christmas (not so lucky on PS5)! He loves it! I got an extra controller for him as well & even though it’s not the one I ordered, he likes it just as well so we will keep it! I was just thankful that Best Buy had a restock and I was able to get it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox ever!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent System! I am happy with the performance. The xbox series x is the best game console in my point of view. It is fast, loads games fast and I love it a lot. I believe it to be faster than the PS5. Love it very much not unhappy at all, a must get for gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Resume for the WIN!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unbelievable system! I have both the PS5 and Xbox Seriex-X. They are both amazing in their own right. However, the ability to fully jump into a game using quick resume is beyond cool. Xbox really hit that out of the park. I've extremely satisfied with this system and can't wait to see the next generation games come out.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added Quick Resume functionality of your new Xbox Series X Console is truly a game-changer! We're excited to hear you enjoying the flexibility it gives you as a user. Thank you for taking a few minutes to share your experience with us. We appreciate your feedback, and are happy to be a valued addition to your next-generation gaming setup!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the Xbox One. Load time is much improved. Graphically awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console if you can get it at MSRP

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast console compared to the Ps4. SSd's aren't new but in terms of user experience, it goes a long way! Not a lot of exclusives for Game Pass is a great deal if you like playing a lot of games from time to time! Controller comes with 2 AA batteries that are not rechargeable. Thats my only issue. Great Console nonetheless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The console works perfectly, and the gentleman that helped me with my purchase was very excited to help and got me in and out quickly, it was an overall great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was actually the second one we bought from Best buy, this one is my kids. He wanted one and could afford monthly payments, so I put this one on my card for him, yes he has made his payments too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Game Pass is the Hero

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system looks better in person. Its upright design is the more desirable look for this machine. The system does not have a true next gen game at launch. However, the Game Pass service is a blessing and a curse. You have so many options, I find myself "sampling " games like at a all you can eat buffet instead of truly digging in and letting myself fully immerse myself into one game at a time for an extended about of time. Once the novelty of Game Pass wears off, I believe I will calm down, take my time and dedicate hours into the content Microsoft has provided. The future looks bright and thats why I gave Series X 4 stars. I believe Game Passed saved the launch of the Series X. But I still recommend people to wait before "Jumping In".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    M$ XBOX ONE X is amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE M$ XBOX ONE X is one of the greatest devices in the world today. I've been team Xbox for a long time and am stoked that bestbuy allowed me to purchase it. The only draw back is the one my sister got had issues within a month, which is why i docked quality. The future of gaming is here, and this is a must buy for gamers everywhere!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great graphics

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics are better then the Xbox one, and the games on it are on for hundreds, the Xbox Game Pass and EA Play together are more then 400 games for only 1 dollar.(After the one month it goes up but still is a great deal for many games). Thankful I was able to grab one when they were in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed this upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than my last one, even with my bad internet this thing slays

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gamepass is a great service that keeps getting better. Playing at 4k 60/120 fps is amazing. Quick Resume is an awesome feature that I enjoy more than i thought i would. If you can get your hands on a console definitely go for it. Downside for me is there isn't many exclusives out just yet, but that should be changing soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Deliver was on schedule. Box was new and not damaged.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A lot more power

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is a giant boost in power in comparison to the XB1X. Games look and play better on the series X when compared to the XB1X. It uses the same interface and all of the old apps work on the Series X right out the box. The new controller has the much needed share button and the console has blazing fast SSD. The Series X is backwards compatible and it plays all of your old games and if those games v Featured uncapped frame rates/dynamic resolution scaling then your in for a treat (4K/60fps). All in all it’s a good console it just lacks so much needed games to show off it’s capabilities.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're glad that you're enjoying the upgrade to Xbox Series X. It's great to hear that you've seen how well games look and play on the system, including older Xbox games. Thank you for sharing your thoughts; we hope you have a lot of fun with your new Xbox.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox one series x

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it, he wanted it for his birthday, i told him, its not easy getting one, but citizen one made it possible, paid a little more for it, but it was worth it. Came with a 2 year subscription in the deal which added the extra money for it, but again, he loves it and loves the subscription for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system. Wish games didnt take up so much storage now though.

    I would recommend this to a friend