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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 394 Showing 7,861-7,880 of 36,771 reviews
  • Rated 5 out of 5 stars

    Great console

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the Series X has been a great upgrade over previous generations. Anything installed to the system hard drive is significantly faster. Overall games play well and there seems to be less input lag. I've had issues with the console failing to recognize controllers/ headsets after a while, but i imagine an update will remedy this soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter when they did preorders finally picked it up and let me tell you the graphics and soo much better and the refresh is a lot better. She’s playing on a tv probably a 60hrtz refresh. Think she will definitely need atleast a 120hrtz rate. Only issues that there has been is with COD but no surprise there of course.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. The Xbox loads games a lot better than previous consoles for the Xbox. The game pass is really awesome to use to play games on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This console is a beast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This console is simply amazing. I got lucky and found one at my local Best Buy. This console is super fast and really, really quiet. The quick resume feature of being able to have multiple games running in the background and switching between them without load times are great. Game Pass is a must have if you own a Xbox as well.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We appreciate the kind words, and are happy to hear you are enjoying the next-generation experience your new Xbox Series X Console provides. From optimized computing power, to the added Quick Resume functionality, we've built your new device with the user in mind, ensuring all aspects are meeting the level of performance you've come to expect. The pairing of your setup with Xbox Game Pass Ultimate is a match made in gamer heaven, and we're thrilled you are reaping the benefits of the combination! Thank you for taking some time to share your thoughts with us! We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Family fun!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so fun having the Xbox. Love it . Very nice graphics.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Worth every penny!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my doubts in getting this console or getting the Xbox Series S, but after I have many disc games I still use from the 360 that are not on game pass. No regrets on getting this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a Christmas gift, he loved it. Can’t go wrong with an Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a game console should be.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what a game console should be. Xbox has finally caught up to my TV's technology. Every action is responsive. The menus are fast. The game loads are fast. The graphics at 60 fps are smoother. Don't buy from the scalpers. Best Buy's website does a great job of making it harder for bots and scalpers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you found the next-generation gaming experience you were looking for in your new Xbox Series X Console! Whether it be the near-instant load times, optimized features and capabilities, or simply the whole package overall, we're happy you are enjoying the hosted gameplay. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great console!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in 4k and I cannot wait for Halo to release

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Vince,

      We're excited to hear you are enjoying the 4K capabilities of your new Xbox Series X console. Thanks for taking the time to share your thoughts with us. We're excited for Halo Infinite as well, but don't forget the full list of Halo titles are available on Xbox Game Pass right now!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Next gen is here!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great update to the Xbox lineup! Auto-HDR and improved load times have been great in replaying classic favorites going back to the original Xbox. No issues playing any games in my catalog that were playable on the OneX. All Access sign up was quick and easy and the Gamepass Ultimate subscription was already tied to the console on setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality!! Would highly recommend to make the upgrade it’s definitely worth the investment! One purchase I’ve truly been happy making was buying the Xbox series x. Great amount of storage , fast, better features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful console, all the games look so crisp and clear. Love the fast load times on games I play. Only problem within the Series X, is the storage space, it fills up very quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!! Everything has been great no problems so far. Ordering and pickup was super easy too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beast of a Console

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new generation of Xbox is a beast! Flawless UI, fast start up and loading of games not to mention the quick resume is awesome! The controller is slightly smaller than my elite controller but still feels perfect in my hands. The graphics on the games are phenomenal! Absolutely amazing! This console is perfect for the hardcore Xbox fan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this thing, like it makes gaming so much better than it was before especially because I hadn’t upgraded to a newer Xbox since the original Xbox one. When I went to pick up the console my local Best Buy made sure I was in and out no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolutely amazing, the speed of this console is something entirely different. And graphics are amazing as well. Best console I've ever owned!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Great Xbox Model

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a very capable console. It plays modern triple A games smoothly. The team behind it out a lot of care into this device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s an excellent console choice I just wish it came with a bit more storage. Also make sure to buy some dust covers for it, takes in a lot of dust if not covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox or ps5

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no issues with it to this day have more fun on the Xbox then the ps5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console I have owned it for about 7 months and I have had no issues would recommend if you think about buying.

    I would recommend this to a friend