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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 36,771 reviews
  • Rated 5 out of 5 stars

    Upgraded

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could be placebo but games look much better on 4k monitor than previous series s. Made sense to trade in and upgrade to 1tb storage than buy an expansion card

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Next generation gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waited a long time for this. Best buy had plenty in stock and picked one up. Definitely worth the upgrade from my old xbox. Also, get the game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Welcome to the Next Gen!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to the Next Gen. Big thanks to BestBuy for putting in bot protection to help some of us regular folks secure the next generation of gaming. So far, so good. Back in the gaming scene since my XBOX 360. It's great to pick up some of the best of the Xbox One titles and have them run buttery smooth on the Series X.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for taking the time to share! We are happy to hear that you are having fun with the Xbox Series X. We hope things continue to run smoothly.

      Happy Gaming,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Preorder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scrambled to get it on release, felt like I was one of few, extremely grateful that I was able to. Had it shipped, took about 36 hours from release to my door, the difference in speed from the one Is extremely noticeable. It’s so quiet and looks beautiful. Couldn’t be happier, I hate bill gates but jeez Microsoft well done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good console, but not the best choice.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an owner of both a digital and disc version of the PS5, this is good competition, while the Xbox has game pass and game fps boost for older titles, I think the PS5 has the overall better truly next gen experience. The Xbox hasn't changed the UI at all, its the same as the Xbox one and the controller is the same as the 2nd gen Xbox one controller. Honestly I would get a PS5 instead simply because of the UI and controller upgrade, as well as better performance. The PlayStation has also recently released their new PS Plus model which rivals game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Gaming Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I thought, this is a wonderful gaming system. So much that my husband opened it and has played it every spare minute he has playing it since Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfectly boxed. No damage or marks of any kind. I'm very satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 1tb series x is the most powerful console we could ask for and if you are like me, you won’t be disappointed with Best Buy’s warranty and geek squad options!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox one series X system. Good buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and downloads games fast. Very enjoyable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft Got It Right

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I preordered the Series S as an upgrade from the original Xbox One. My first impressions were of the S were great. However, when I got a chance to play the Series X, I knew I had to upgrade once more. Furthermore, the S comes with 500Gb SSD and no Disc option while the X comes with 1Tb along with the disc and better graphics. If you don't have a 4K TV, you'll be fine with a Series S. But if you want to experience the full capability of you 4K TV, this is the right choice. Not only that, it supports 8K! The reason I didn't give 5 stars is simply because it's a next-gen system and doesn't have Bluetooth capability nor does it support the remote play through the Xbox app on Windows.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system, let’s go !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing system. Runs every game flawlessly like it should. Bought it just for the new NCAA 25 coming out this summer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a TV that matches it’s Strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I shouldn’t have to review this product. It speaks for itself. But what I will say is that a 120 fps tv or monitor is necessary to get the best out of this monster. If you just have a 4K TV without even the Dolby Vision/Audio features, you’re cheating yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ultimate gaming experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. I like it considerably better than the previous generation. Game play is awesome. Excellent graphics and sound with Atmos. Would highly recommend this console.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect condition, everything arrived promptly! Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    powerhouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is a powerhouse of a console compared to the Xbox One S.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gaming

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best gaming console on the market, my son uses it all the time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goooooooooooooooooooooooooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gamer perspective

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful console to date came out swinging with this new addition to the Xbox family once you try Xbox Series X you won’t want to play your older Xbox again believe me I still have my Xbox one X in my living room and when I try to play with my niece and nephews it’s hard going back no cap

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Kevin,

      Once you've experience the elevated gaming experience hosted by your new Xbox Series X Console, there truly is no going back! There's a lot to love about your new setup, and we're thrilled you have found it to meet your needs as a next-generation gamer. Thank you for sharing your feedback. We appreciate it, and are happy you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    XBOX ALL THE WAY

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Come on now. Best console. Im always on it and its never given me a problem. Unlike my playstation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX one X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Xbox I’ve owned and this one is well worth the money! Faster processor, better graphics and the ability to leave one game and start another immediately!

    I would recommend this to a friend