Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36813 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 418 Showing 8,341-8,360 of 36,813 reviews
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    A battle worth winning

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Well worth chasing. Super graphics and speed.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Works wonders!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to replace our old xbox and this is fantastic! Quality of images feom both games and tv streaming are wonderful! Speed is certainly improved as well. Woukd highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x awesome

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a ps5, i have to say xbox knocked it out of the park on series x, game pass is a awesome, I've owed ever xbox console in rhe past, but this is a beast, couldn't be happier, xbox for life,the console runs cool and quiet, don't wait get one

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this for a year now & we've had no problems, it's been running really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamepass is a game changer

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased both the PS5 and Xbox Series X. Both are amazing systems as far as capabilities go, however Gamepass on the Xbox is the difference maker. For $15 a month you essentially get Netflix for video games on the Xbox. The list of titles is constantly updated which means you'll always have something interesting to play.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nate,

      Combining your new Xbox Series X Console with an Xbox Game Pass Ultimate subscription truly takes the experience to a whole new level. It may be the most powerful duo in all of gaming today! We're thrilled you've been enjoying the elevated level of play the pair hosts. Thank you for sharing your thoughts with the community! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Pros mentioned:
    Console

    Rated 5 out of 5 stars

    The best next generation system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is no doubt the most powerful system on the planet. I love the new controllers and the design of the system. If you already owned any Xbox systems then you will already be familiar with the menus. The games are gorgeous especially if you have a 4K TV that has a 120hz refresh rate. If you have a 60 hz 4K TV then that’s normal and still looks fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome video game system. Love the graphics and the insane speed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve grown up with Xbox and loved getting this. Easy to purchase and have had fun since.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Definitely an upgrade to the One X model

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series X is much faster, better, and smoother graphics. Makes already great games look even better. The only flaw is that it doesn't come with more storage space.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome graphics and runs very quick and smooth big improvement!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Overall performance

    Rated 4 out of 5 stars

    I’m Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system is awesome as it even makes past generation games look great. The problem right now is new generation games to play that take advantage of the architecture. Everything runs faster and smoother as well.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System works like it's supposed to work. Obviously runs faster than the previous models

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grandkids Christmas present

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grandkids love to play games and this fits the bill.

    I would recommend this to a friend
  • Pros mentioned:
    Graphics, Speed

    Rated 5 out of 5 stars

    Super fast

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed and the graphics are great! Definately recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying how fast the Xbox Series X is and its awesome graphics.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    4K UHD gaming at its best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An upgrade from my Best Buy XBOX One purchased from 2014 with both subtle and noticeable graphic presentation detail. Even games with Dolby Vision compatibility looks more detail. The bundle package with Game Pass Ultimate introduce me to a big library games including Forza 5 and Microsoft Flight Simulator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BIRTHDAY GIFT

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my adult son's birthday. I guess he liked it because he made me angry and I was about to return the box.

    I would recommend this to a friend
  • Pros mentioned:
    Load times

    Rated 5 out of 5 stars

    Game pass is a must

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console. Fast load times. Game pass is a must!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The near-instant load times of your new Xbox Series X Console are truly impressive! And, when combined with the many other next-generation features it hosts, can really take your sessions to a new level. We're happy you love it! Thank you for taking a few minutes to share your experience with the community. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great machine when paired with Microsoft GamePass

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art machine worked immediately out of the box, came with all necessary parts. I purchased Microsoft Ultimate GamePass opening a huge number of available games for both the console and PC. I am happy with the choice and will discern overtime if I want to keep the GamePass over the long term.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Amazing console!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my fiancé and he said this console is amazing! He said the speed and graphics quality is 100x better than the previous console he said (Xbox 1). Very happy with our purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Graphics

    Rated 5 out of 5 stars

    Great system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I expected and more. Easy to setup. Great graphics.

    I would recommend this to a friend