Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36771 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 36,771 reviews
  • Rated 5 out of 5 stars

    PERFECT CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PERFECT! Wife and I got the Xbox Series X as an entertainment system. combined with the Gmaepass, we enjoy all the games that are included, solid buy! 10/10, 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10/10 product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10/10, best buy did this fast and easy, contactless pick up, the console works great and the way they sold them was great, they made it so they released it a little bit at a time so customers would be able to get some, not just the scalpers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally time to upgrade to the newest Xbox and all I can say is wow. Sleek finish and lightening fast processing makes for a seamless gaming experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i previously owned a xbox one s and switching over to a series x was pretty evident how fast and powerful the system is. i haven’t ran into anything bad about it yet since getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm enjoying my XBOX Series X console. The load time is super fast. I can't wait for more games to come out for the system. I wouldn't spend the extra money to buy off someone second hand. The controller with the added grip on the back is an upgrade although I prefer the elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it best system iv ever purchased can’t live without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having always been an Xbox user this system doesn’t disappoint. It has outstanding 4K graphics and ease to hook up and transfer data from old system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth Buying

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love difference between this than the xbox one. So much faster and smoother when loading and downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolute must!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console! I have both the ps5 and xbox. Walked into best buy one day and just asked for it and they had a couple in stock. I love playing forza on this, thats why i paired it with the Logitech steering wheel. Amazing console!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must buy!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! I was a little worried about purchasing this from Best Buy but all the reps were amazing and friendly and the Xbox works perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing Console but needs attention to support.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is sleek and beautiful. The X has plenty of capacity and blazing speed. Beautiful graphics. If you are a keyboard user, however, the screen times out every 15 minutes and Microsoft seems to have little interest in a fix. You have to either jiggle the controller every so often of find a work around. It is a little frustrating, but a minor inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT CONSOLE

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Console. The kids love it. I would definately recommend it to others. The only issue is internal storage. That is fixable, but costs a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox One X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me way too long to get my hands on this thanks too all the bots and flippers. I managed to wait it out and so far I am impressed with it. Runs smoother then my Xbox One and game graphics are a bit better. Happy with my purchase! Still testing it out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Entertainment!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing, easy to install even for old people. It has free games to access. It was a Christmas gift for my husband and he is enjoying a lot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high powered console with great opportunity. Hopefully games that were developed for the Xbox One get upgrades, but overall the performance of the new Series X has been nothing but spectacular. The resume feature is amazing and most of the time I forget where I leave off from a game because I’m not used to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One small step for man...

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just another step up in the progression of video games. This is what you would expect, super fast, awesome graphics, and more features than one person could ever use. Noticeably quicker than my Xbox One X. This thing paired with the LG OLED C1 is near perfection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad i was able to get one of these on black Friday, great console so far. Multiple games running at once with music going, this thing performs well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with my purchase. I appreciate that I can play just about all of my xbox games going back through the 360 and even a handful of original Xbox games on a single device. The SSD drive cannot be bragged about enough for the load times/quick resume. I am extremely happy with this purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad it was a good investment for you! The optimized computing power and added Quick Resume functionality of Xbox Series X Console is truly next-generation, and we're happy to have you here for it! And, backwards compatibility means not missing out on your favorite game titles due to age; they're still playable! Thank you for taking a few minutes to share your story with us. We're delighted you are happy with your purchase, and thank you for being a loyal customer.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice upgrade from my Xbox one s. Gaming is way faster and the picture is so much better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our new xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we expected. Works better and faster than the last model. No complaints at all.

    I would recommend this to a friend