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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 468 Showing 9,341-9,360 of 36,759 reviews
  • Rated 4 out of 5 stars

    Great console, few exclusives

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got some good play time out of it. All games run great and it's good for streaming apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A waste w/o the right tv or monitor.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but I’m lacking the tv to really use this machine. Side note I bought three and ended up selling the other two and essentially got mine for free. So for free heck yeah worth it but if I paid 500 for it I would have used my one x until I upgraded my tv or this became cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Xbloxter

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so impressed on fast the transfer of data was on the initial setup. The graphics was unbelievably realistic. So far I'm loving it!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best consoles of all time. I still play my PlayStation but this will go down in history one of the greatest. Thanks best buy for the food service provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift idea

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my hubby, his older one was malfunctioning and he needed an upgrade. He's an avid gamer and loves it, no issues so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've Had Fun Playing This. Ive Love That Can Play Not Just My New Games But My Old Games As Well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one is awesome! I like how there are several games that are backwards compatible! And the ability to use old games on disk is worth it! I was surprised at how fast the memory filled up. I would recommend getting extra memory too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great holiday buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics and must faster processing. Easy to transfer all of my games from my Xbox one to this system. Set up was effortless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though we had to drive an hour to pick up the new Xbox One, it was worth it, since it took weeks to finally be able to order one online. The Best Buy website was easy to navigate to order online. The curbside pickup was even easier, grateful for that option during a pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox, what else?

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't have much to say, I have own all Xbox generations and they never disappoint. In this case the console is about 3x faster than the Xbone but in my honest opinion it is harder to place as it looks as a shoe box instead of looking as a videogame console.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Eduardo,

      We're excited to have you as a long-time Xbox user, and couldn't be happier you've found your new Xbox Series X Console to provide the next-generation gaming experience you were after! We're thrilled you appreciate the power and performance of your new setup. We're glad it was a good investment for you! Thank you for sharing your feedback.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    next gen is here

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In a house with both consoles let me just say, xbox series x and ps5 are both great with xbox being the more powerful console. honestly as hard as these consoles are to find buy whichever you can. series X though 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If you find one, buy it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very hard to find the Xbox Series X console in a store, I was able to get it from BB. It is excellent and worth the price. If you are planning to install a lot of games and have a good 4k TV or monitor, I definitely recommend buying it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the upgrade from the previous console. My upload speed has increased from around 60MBPS to up to 200MBPS and sometimes higher than that. Very good clarity. Like that I can use the same controller for the Xbox One .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this so much faster then the Xbox one who many more features and runs 120fps 4k no problem and you never even hear it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it looks like a speaker but it does look modern as well. The control feels like same as the previous editions which I personally adore. Device runs quickly, graphics are great, storage is great, can't find something to complain about!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's to say about the Xbox Series X. I knew all about it because of all the hype. I got exactly what I wanted. I will say one thing about the before buying having to verify that you are an actual person. Great job best buy! I probably wouldn't of got a chance. So thank you very much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You ROCK!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best series yet… best store to buy it from… very happy with graphics, games, sound and overall quality !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Big improvement from last PS4 console. Would buy again or recommend to friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. I was using a One X, which I also loved, and immediately noticed the upgrade. I’ve had zero issues with mine and absolutely recommend picking one up if you can.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good console

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, third party games run better on the series x than the ps5. Now I only use the ps5 for exclusive games

    I would recommend this to a friend