Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 569 Showing 11,361-11,380 of 36,758 reviews
  • Rated 5 out of 5 stars

    Xbox works well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson lives it. It is as good as advertised. Set up was easy and quick. Very intuitive setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Such a beauty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it on the 7th...and ive been playing every day since! Im so in love with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth the extra money over the series s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A whole new level. Graphics and loading time are way quicker than the xbox one x. Amazing console overall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series X

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my Xbox seriesX for about a month. So far so good! I’d been out of gaming for quite some time. Last Xbox I bought was a 360! So you can imaging how happy I was when i loaded up a game and didn’t have to wait ages on loading time. I

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us on the Xbox Series X. We are happy that you are enjoying the upgrade and all of its awesome features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having classic games being replayed again on the Xbox series X. It fills me with nostalgia and enjoyment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Next Generation Console

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent game system that keeps getting better. Pair it with game pass and it’s the best system out there. The order process and pick up of console from Best Buy was simple and fast. Thanks Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY XBOX

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE XBOX SICK ON MICROSOFT THEY GOT SO MUCH MONEY THEY DON'T NEED TO CHARGE ANYMORE FOR THESE MACHINES BUT THEY DO JUST BECAUSE THEY KNOW PEOPLE GET BORED AND WANNA PLAY GAMES

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest console

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my ps5, very innovative features, smooth 4k gaming at 60fps (even better frame rate consistency since update), somewhat lacking in games but definitely have a few that I play daily

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox good, Microsoft has less to be desired

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give a 5 but in all honesty a 4 is what i will give it because the software updates are pushed with no option to make a choice on the updates with Microsoft. The user agreement sucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best console ever

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most powerful and durable console ever. I still not used the included controller i had others controllers to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great step in to next gen

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG. My first taste of next-gen has been amazing so far! The improvements to visuals, speed, you name it, they are amazing. The backwards compatibility on this thing is amazing. Every game I've played has been a huge improvement.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to be there for your first exploration of what a next-generation console can do! And, excited to know you are enjoying your new Xbox Series X Console to the max. The backwards compatibility feature truly is amazing, and allows you to keep on loving the games of the past, while giving them a fresh look. Thank you for sharing your experience with us, we appreciate hearing from the community. We're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Best Xbox yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things sure are hard to find. I'm very happy upgrading to the Series X from my One X. We use the Xbox as a hub for all of out media, as well as gaming. We do not have cable, only streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fun

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a PS5, Oled Switch, and an amazing computer as well. I’ll say this for the price of the console this series X and PS5 easily compete with a PC worth up to $1000. The series x is nice due to game pass

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Console!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Xbox Series X! The graphics look great and the console is a huge upgrade from my previous Xbox One S. The loading times in games are so much faster as well which is a big quality of life update!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the Xbox one S and this console is such a huge improvement over that. it has been amazing so far and barely gets hot at all when I play the new assassins creed game. I recommend this to anyone that can get their hands on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased my Xbox One online. Picked up in store a few days later. Everything was streamlined front beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    H

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good great amazing product she must buy it right now like right now literally like literally buy it right right now you’re going to waste your money I don’t get why it’s so expensive you know I get it via zoom meeting great do you want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I could've wanted in a console. Should have bought it earlier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a great product. my son has really enjoyed playing on it as well as watching movies.

    I would recommend this to a friend