Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 617 Showing 12,321-12,340 of 36,758 reviews
  • Rated 5 out of 5 stars

    The Series X is Amazing!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one I had to get my Daughter one since her mom broke her series S!!! Definitely a kickass system!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Xbox

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other Xbox disc drive went bad decided to give that one to my kids and buy another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been waiting to get a X Box for a while. I can't believe the quality came up way better than I expected. The Graphics are amazing! I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product and very comfortable controllers than other gaming consoles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series x.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console cost to much loved playing it, an amazing machine and it's fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing console.... now if we could just get some

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the console. Only feedback would be around just how HOT it runs. Don't touch it and make sure it has enough ventilation around it! Additionally, they changed the shape of the controller a bit which I am not a fan of.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, runs good, such a major upgrade from the xbox one s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The graphics on here are gorgeous when playing a Series X compatible game! I can’t get over how beautiful everything looks. Loading time is also a lot quicker now than the one. Amazing console, definitely recommend

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Matt,

      Thank you for taking some time to share your thoughts with us, we're excited to receive your recommendation! We couldn't be happier to hear you are enjoying the next-generation gameplay your new Xbox Series X Console provides. We agree, the optimized graphics capabilities are truly beautiful, and we're thrilled you are enjoying the improved interface and gameplay of your setup. Whether it be the near-instant load times, Quick Resume functionality, or simply the whole package, we're glad it has been a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    So fun

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy but worth every penny, new gen games look amazing, would recommend getting a TV or monitor that can match the performance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome system out there . This Xbox X is the best system I ever owned.way better then the other systems out there . They know who they’re . Best purchase ever made .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Father’s Day present

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great game console. My husband loves it. It’s good looking also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I got it during Christmas on sale! Happy it was in stock at my local Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can say about the xbox is more powerful than the ps5 by the way I owned both console. So far i played so many game with the games pass and no crashes. Even cyberpunk 2077 I have no issues playing it on the series x.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing gameplay

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gaming system especially if you aren’t a fan of playing on a PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Career

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kid loves it. It has inspired hin tonwant to actually make games. So it gets 5 stars from me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serious!! X

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, powerful machine for whats needed do recommend!!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    xbox x

    |
    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for a christmas present and they loved it! i’m hoping to get one for myself soon!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed it so far. Upgraded from the One S, load times are so much faster. Forza Horizon 4 on the series X is a night and day difference. Ready to see what game developers have in store for the next generation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iteam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great console my son loves it and ks really happy about the qualitty of the iteam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you’d expect from a console, quick load times and great frame rate on any game!

    I would recommend this to a friend