Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36759 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 733 Showing 14,641-14,660 of 36,759 reviews
  • Rated 5 out of 5 stars

    No complaints

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good for my second gaming system. Doesn't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Probably the better of the two counsels.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this counsel, games are rendered beautifully, play is stellar and the interface is rewarding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excited!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome, great upgrade into the next gen. Speed and enhancements are spectacular. It's quiet, I can't wait till it gets a remodel in the future. Very excited for the next gen games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fun gaming system, have been with the Xbox ecosystem for years now, it was a good upgrade from my Xbox one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Loving the series X

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loving the series X. Haven’t had an Xbox since the 360 day. Glad I got this one to play star field, runs that game excellent haven't had any problems. Only down fall is with the controller that comes with it has batteries an not a internal battery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product’s price was inline with other stores’ prices. Best Buy got the XBox in when promised. Pick up was quick and easy. The game console is a Christmas gift so it hasn’t been used yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Series X

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to preorder online and pick up on launch day. Pick up was easy. Less than 5 minutes. Console has been great. Been using a little over 2 months no issues. I wanted it and I got it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the Xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox X was a great purchase, I love that it has reverse capability so I can continue to play my old favorites. The only bad thing is the size of the games are so big they eat up a terabit of data with just a few games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox X

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large upgrade to the previous Xbox!! Difficult to get as of now but when you do, it’s worth it!!! Felt great walking into the store with empty hands, and walking out with this one! Enjoy!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the upgrade to the Xbox Series X. Thank you for sharing your experience with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great way to get this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time getting this item from any other retailer. Honestly, I think I might of just got lucky. However, my console is perfect and it was very easy to pick it up, Thanks Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Never Powered On.But there is something you can do

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never Powered Up... Dead On Arrival. Did a warranty claim with Microsoft because due to the high demand, Best Buy would only refund. So if anyone else is having issues, there is a one year warranty through Microsoft and they have some on hand for these purposes. Was told it would ship in 4-6 days once they received mine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Console

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Console. Very fun to play and there is no wait time at all loading in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best console

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this console run very good , i love video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Available and Gamepass makes games affordable

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when paired with Gamepass ultimate and a PC. Couldn’t find a PS5 anywhere, this works for whole home gaming with Gamepass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console.

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to buy when they were unobtainable and I won't pay scalpers. Been great so far. Gamepads ultimate is amazing value as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its got more power than my ford focus

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good console, i play all my favorite games on it, the last of us, bloodborne, rachet and clank, pokemon blue and mario. runs all the games perfectly with high fps. good purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying all of your favorite titles on your new Xbox Series X Console! We've designed your new system to support and enhance games from across multiple generations, and are thrilled you have found it to host your most-played games. We're glad it was a good purchase for you! Thank you for sharing your story with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best system ever

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves it! Best birthday gift ever. The graphics are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Late night great night gaming

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go to Best Buy for all my electronics. Great prices. Great products. I am loving my new game unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good xbox nice and good team at best buy sterling everyone are nice there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great console

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console upgrade despite the size and profile. A worthy upgrade from Xbox one. Only issue I have is inserting discs is awkward however that is just a minor design issue.

    I would recommend this to a friend