Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 773 Showing 15,441-15,460 of 36,758 reviews
  • Rated 5 out of 5 stars

    Whoops and Hollers of Joy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was a Christmas Gift, but what I can understand from the whoops and hollers from the gameroom, my grandson is more than pleased with this XBox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox xs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great console, really fast loading time Great frames

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good system

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gaming system. Hubby and son love it. Would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Generation Level Performance

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing performance! Perfect for ranked games or just plain old watching movies!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was so hard to get a hold of one. But its a great buy, do need the game card. I will not be getting another game system when it 1st comes out. THE GRAPHICS ON MY 4K TV IS AMAZING

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Next Gen Console

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely an upgrade from the Xbox One, and the 4K resolution with 60fps looks amazing. Can always downscale to 1080p and play with higher refresh rate if that’s what you are into.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy purchase, easy set up. Teens love the new Xbox Series X!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had plenty in stock and it wasn’t half that bad for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job guys.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and I love it great job Microsoft and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the Xbox Series X. That’s it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox series x Works great and best buy staff was very helpful! Paducah, ky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nothing new, but best way to play Xbox games.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There isn't a whole lot of new experiences to be had with this brand new console, but this is the best way to experience the whole of the Xbox brand. The console is best when paired up with the Xbox Ultimate Game Pass to enjoy a wide range of games, but not worth having yet until more modern games designed for the console come around. Which is a good thing since it's so hard to obtain the console right now.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you are enjoying your new console, and the wide range of games available with Xbox Game Pass Ultimate. Thank you for taking the time to share your thoughts with us, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't been disappointed yet. Everything seems to work great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my media center as well . Play uhd ,blu ray, and cds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally in stock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has been watching Best Buy website since the new Xbox came out trying to find one. So glad it finally came in stock! He loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox delivers lots of fun. Great graphics.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of fun and finally an Xbox user again. Just getting started but the Unlimited Game Pass gives lots of options. Next thing needed will be the storage card add on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No need to buy an overpriced 3060ti.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best XBox ever! It is true. Super fast (I love quick resume) and super quiet. Smaller than a PS4 Pro but much more powerful. No need to buy an overpriced 3060ti.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      The added Quick Resume functionality of your new Xbox Series X Console is a real perk! Jumping right back into a game from where you last left off it a huge leap forward, and doing so with near-instant load times means you are never far from the action! We're thrilled you are enjoying your sessions on your new setup. Thank you for taking a few minutes to outline your experience for us! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great experience

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy store pickup. Product in perfect shape.no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    animelover

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Of course its better! Felt empowered when installing it. Its a very upgraded console. What I like is that I can still use the old controller and I can reserved the new controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony failed, Xbox won

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    since PS5 Gen 2 wasn’t released in September, i decided to get Xbox X instead.

    I would recommend this to a friend