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Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

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Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

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98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 879 Showing 17,561-17,580 of 36,758 reviews
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Process was easy for online ordering and the pickup was fast. Love the Xbox, easily the best gaming system I’ve ever had. Load times are nearly no existent now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Indeed an Awesome Purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took ages to get. But when I did at BB, I’ve loved it since. Great tech product. Great speeds and displays.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Respectable online process and good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it was hard to get ahold of one, but I respect the process BestBuy setup to get one. They said it would arrive by Christmas and it was ready the day before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit difficult to get but is a nice upgrade from my old Xbox One. Some issues with 4K and the receiver but that’s no fault of the Xbox. Glad I upgraded!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear you are enjoying the upgrade to the Xbox Series X and are enjoying its features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an Xbox person and love this thing. Powerful enough for my casual gaming and Blu-Ray slot for my 4K movies is all I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it when you can

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase and happy to have it. Load times and graphic are outstanding. Surprised by the quick install and how quiet it is compared to previous systems.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts with us. We are so happy to hear that you are enjoying the Xbox Series X and all of its wonderful features.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing! If you can get one.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing console! It plays beautiful on new games and even makes old games look like new games. Also, load times are almost non-existent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than ps5 for sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best console ever, best graphics, way better than playstation 5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with XBOX

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for son. Happy with product. Took awhile for it to be available even once ordered given holiday availability. Same price as elsewhere here average value.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that you are enjoying the Xbox Series X. Thank you for sharing your thoughts with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller looks the same, but feels much better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xbox Series X is great! It's quiet. It has an improved the controller. and it's backwards compatible with Xbox, Xbox 360, Xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox fan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time fan of xbox and being able to plan old games is a plus. I primarily purchased becuase of games like gears of war. Looking forward to enjoying this.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey John,

      We appreciate you being a loyal customer! Thanks for taking some time to share your thoughts. We're excited to hear you are taking full advantage of your new Xbox Series X Console's backwards compatibility, and are enjoying some classic titles! To further amp up your gaming experience, try pairing your new console with the Xbox Game Pass Ultimate, where you can instantly gain access to more than 300 of the best and most-loved game titles from across all genres: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Grandson loves it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my grandson and he absolutely loves it. In fact he hasn’t talk to me much because he’s been busy playing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system! halo is great. I cannot leave it alone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system worth the money. We play it all the time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great new price. graphics well improved over xbox one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X Box Series X is Amazing and Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    X box series X is the latest in the series and it brings the latest in technology and power. So glad that i was able to find it and buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Generation of Gaming is here

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, gaming on 120Hz with 60fps has been made affordable to an average gamer! For $500 this thing is a beast! Can't get any better than that! Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product!!!!!!!!!!! highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Console

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest consloe ever! Made my christmas day a whole.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console for any kind of player, just buy it

    I would recommend this to a friend