Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$649.99

Customer reviews

Rating 4.9 out of 5 stars with 36758 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.9 out of 5 stars

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Controller

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers praise the Xbox Series X for its exceptional graphics, strong performance, and impressive speed. Users appreciate the fast load times, ease of use, and the value of the Game Pass. While some find the console to be on the larger side, most users do not report issues with overheating or lag.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 939 Showing 18,761-18,780 of 36,758 reviews
  • Rated 5 out of 5 stars

    Very satisfied

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pickup process was smooth and easy and I’m very happy with the console so far! If you’re an Xbox fan and can get your hands on one I’d recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in great working condition. It plays smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming console on the market

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well-made piece of technology here by Microsoft. Games were fast to load, and I found the Xbox controls to be intuitive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    always xbox

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    without 1st party games from xbox is hard to judge this yet even now. but with the older game I still have it makes them run and look fantastic.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your experience with us! We appreciate it, can't wait for the release of future titles ourselves. In the meantime, why not try pairing your new Xbox Series X Console with Xbox Game Pass Ultimate! It's the perfect way to enhance your gaming, while affordably growing your title collection. Each pass includes access to top-tier, player-favorite games, selected from across all genres of gameplay. Find all you need to know to get started, here: https://www.xbox.com/en-US/xbox-game-pass

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best value for customers wanting quantity

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your not held down by the politics of console wars, the series X could end up being the best value over the PS5. The X could end up being more powerful but only time will tell but on paper it's the X. With game pass you'll always have a game to play, and really good games at that. If your someone who is new to console gaming, I would recommend the X over PS5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Muito bom! Adorei, produto com grande qualidade!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and attention from the Best Buy Perssonel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great new system

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly remarkable unit. The capabilities rival many PC systems if you having the supporting monitor and internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved this console so far. I have owned every previous console and was lucky to get this one. I have had no issues with it so far.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to have you as a long-time member of the Xbox Family! We're thrilled to have you, and excited to know you are enjoying the experience hosted by your new Xbox Series X Console. We're excited to be a part of your issue-free, next-generation gaming experience! Thank you for taking a few minutes to share your thoughts with us. We appreciate it, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    We just want to play games not companies

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I was able to get this for my friends son for Christmas!! I have never owned an Xbox but glad I could help someone who is.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there!

      Your new Xbox Series X Console makes the perfect gift, great choice! We're excited to be a part of someone special's next-generation gaming experience, and are glad you've been pleased with your purchase. Thank you for taking a few minutes to share your story with the community! We appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Xbox it's the best console on the market in my eyes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    not bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great system, is fast to. I did had to set behind my tv because of the size but all in all not bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    xbox

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and runs games smooth recommended console

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful Beast

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why not buy the Xbox, It's super powerful and you know it's signature titles are on the way. I am real happy about the buy. Who ready for some COD??

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series x

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best console game ever, perfect size and system I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is easier to buy than a PlayStation 5. If you cannot get a hold of a PlayStation 5 then settling for the X isn't that bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Stop the minimum amount of text.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox for the win

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using the controller and the graphics are nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Series X

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the Xbox has a subtle look to it, there is something nice about a all black look. The system is fast and powerful. Highly recommend it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for taking the time to recommend the Xbox Series X. We are happy to hear that you are enjoying how fast and powerful it is.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The Most Powerful Console Ever

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox Series X is extremely fast! Games and movies look amazing on this. If you’re thinking about getting one, get it! You will not be disappointed.

    I would recommend this to a friend