Customer Ratings & Reviews

TLDR; Great system, love the backwards compatibility. I have got hours of fun out of it and would buy it again. Future is shaky, but what is here is pretty good. Graphics - Image quality in most cases is very good. Framerate in most games is also very good, usually 60 FPS. There are a few games that are locked to 30 FPS, but those are very few and far between. There is a trade-off in some games where if you want the sharper graphics, you will need to deal with 30 FPS. Or if you want the smoother gameplay of 60 FPS, you end up with an image that is fuzzier or in some cases down right blurry. Library - Very good library of backwards compatible games, some of which even receive resolution or FPS boosts or both. Most current gen third party games are also on Xbox. The downside is exclusives. Xbox does not have a lot of exclusives outside of Halo / Forza / Gears. And they are not receiving the Sony exclusives in the foreseeable future. You would do well to make a list of games you want to play and make sure none of them are Sony exclusives. Controller - Great upgrade over the Xbox One version. Very comfortable. Not as big of a leap as the PS5 Dualsense controller (that one really feels next gen). The battery life is amazing, especially if you get a charging stand and a battery pack. Audio - No complaints, although I am not great at rating sound. It outputs to the TV and it sounds good, not sure what else to say lol. Storage - 1TB in 2024 is a little on the small side. You will need an external SSD or an expansion card. I would suggest 2TB for either. Also, the external option will only play Xbox One, 360, and Original games. The expansion card will play all games. Online Play - You need Gamepass Core to play online (with a few exceptions for free games like Fortnite, Roblox, Apex, etc). I think it's around $60 per year. Gamepass Ultimate is pretty nice if you play a lot of games or you would like to try out Cloud gaming on your tablet / phone / laptop. You also get a lot of new releases like Indiana Jones and Call of Duty day one at no extra cost, which is a nice perk. The Future? - Xbox seems to be in a transition period right now. Their current offerings and the console itself are very good. I will say that Xbox does not seem very clear on what it wants to do in the future or how it will successfully execute whatever vision they may have. That may not matter to you in the long run, but it is something to consider. Conclusion - This is a solid console that will provide hours of fun and good value through Gamepass. The somewhat uncertain future and lack of a clear direction from Microsoft does make the console look a little less compelling, to the point that I felt the need to take one star off of what should be a 5-star system. I would still recommend it to a friend as it represents a good long term value combined with Gamepass. Just maybe hold off on building up a big library until Xbox clearly communicates their future plans.

I've been an Xbox gamer since the original Xbox back in 2001. I also play on PlayStation as well. I love games. And if you're looking to enjoy yourself with gaming that has a large catalog of older games that the system can play then I recommend the Xbox Series X and the Game Pass option. When it comes to exclusive titles, I am very anxious for the Xbox exclusive Starfield next year. And then there is the new Fable title coming soon along with some other Xbox-only games in the near future. My point is that there are games coming and don't let anyone say otherwise. Now, I know that you can play Game Pass games on the other Xbox systems but what the Series X offers are speed and large storage. I was amazed at how fast games like Gears of War 4 or the Forza Horizon games loaded up. I honestly like the design of the Series X, it's streamlined and allows you to stand it upright or on its side depending on your gaming space. The controller is still the familiar design that we know from the 2013 Xbox One system but there's a share button added allowing you to quickly create game clips or save a game photo. If you are looking to purchase this system for a friend or a family member then I highly recommend that you know what kind of gamer that person is. Are they a current Xbox fan? Do they like playing the older games that they played on previous systems? I won't get into the weeds about third-party and first-party games since to the uninitiated, it can be confusing. Is this your or their first system? Xbox Series X can play all third-party games such as Assassin's Creed, Battlefield, Call of Duty, Fortnite, etc. The Series X also allows you to access your streaming service apps such as Apple Tv, HBO Max, Netflix, and Disney Plus, to name a few. No matter what you're watching or playing on this system, it's going to look REALLY good. Even older games are enhanced through the Series X system. Depending on your TV, the frame rate for some games is fast. As I mentioned before, if you're worried about Xbox not having exclusives, they are coming and they will make you feel proud about owning the Series X.

I was finally able to pick this up through Best Buy yesterday and it is a wonderful machine! I was originally worried about the design being a bit dull but it actually looks very neat and sophisticated in person. I especially love the vents at the top of the machine. As for performance, the system is as snappy as you would expect. I have been testing FIFA 21 and Forza Horizon 4 and both games have performed perfectly with minimum load times. Not to mention the graphics look fantastic on my Samsung 4K TV. I also love the user interface and have spent some time customizing it to make it look simpler. The controller is superb to hold and has a great, comfortable feel to it. I do wish it was a little more ambitious than the Xbox One controller which it resembles but it gets the job done nicely. All in all I am loving this console and look forward to playing some great games on it!

I ordered this online and the treatment of the Xbox was disgusting and not how you handle electronics I’m disappointed in the handling of my package

If you've wanted to truly enjoy console gaming how it was intended to be played, you haven't experienced it unless you have this Xbox. I originally was on the classic Xbox One for a while, until eventually upgrading to the Xbox One X in early 2020. While it certainly was better in many ways from the previous console, it didn't FEEL just right - it still felt like I was being held back from truly playing games the way they were intended. This is by far the complete opposite, the Series X has been my best purchase for console gaming so far. I do plan to get the PS5 down the road when it's back in stock consistently, but honestly - this is my preferred place to play, I'm only getting the PS5 for the novelty and exclusives. To start, the SSD is a game changer. If you've ever felt that your consoles have taken longer than necessary to load even the simplest tasks - i.e. checking menus across the home, loading apps, and loading times in games - you will 1000% notice and appreciate just how speedy this console is. Everything is buttery smooth. It takes quite literally 2 full seconds to go from the Xbox being completely turned off, to having full control and being able to scroll through the menus. If I had 15 seconds to spare, I could turn the console on, check for updates manually, maybe even glance through the store, and turn it off. Essentially, this thing boots up and is functional about as quickly as your phone. NOTHING STUTTERS OR BUFFERS. I am absolutely stunned at how noticeable this improvement is. This also helps an amazing amount in games. After running some tests with my One X and the Series X, EVERYTHING LOADS EXPONENTIALLY FASTER. Switching cars in Forza Horizon 4 is a breeze, photo mode in games takes half a second, pictures of anything on the console (like game icons, or pictures in games/the store) show up instantly. As for power, consider me stunned. I do have a PC with an RTX 3070, and I'm still in awe at how this this thing is on the market for just $500... If you don't care for PC gaming but want the power to run some console games, spring for it, you will NOT regret it. If developers allow, every single game has stable/improved framerates and I'm quite sure it can handle every single game at 60fps, it mostly depends on how lazy or efficient the developers of each game are. Of the developers that optimize their games, I have had practically no games run at 1080p30, everything either runs very very well at 4k, or extremely stable 60fps, on many occasions I have played several games at a buttery smooth and crisp 4k60, like We Happy Few, AC: Valhalla, Call of the Sea, Forza Horizon 4, Grounded, Rocket League, Fortnite, Rogue Company, Sea of Thieves, Tetris Effect, and Windbound. Cyberpunk runs buttery smooth, but I would wait until the glitches are sorted out, it also can tend to look funny, I don't think the graphics look as good as they can get, but it's very much playable on performance mode. Watch Dogs Legion takes advantage of Ray Tracing, which is why it runs at 4k30, but that's still fantastic. This is just in the first few months too, I cannot wait to see how many more games take advantage of the power in this system. Games are great, and if you want a good deal, look no further. I bought a year's worth of Xbox live Gold, and then bought one month of Game Pass Ultimate, applying them in that order to your account will give you over a year of GAME PASS ULTIMATE. Game pass has been an absolutely fantastic service, and I've discovered several amazing titles on there, it truly has lots of variety. As for exclusives, I honestly think this has a better footing than PlayStation this time around. Now, PlayStation had plenty of fantastic exclusives for the PS4, and I played these all on my PS4 Pro, so I would like to say I'm not biased, but I can genuinely say the Xbox has a better lineup of titles, and will continue to have better titles as time goes on, I'm very confident with the direction Microsoft is taking Xbox, and it looks very promising. I don't have a PS5 yet so of course you have to use your due diligence if you're debating between the two, but I don't see much of a benefit by going to PlayStation as far as I'm aware. I'm not even done with the review too, there's so much to talk about. The cooling system is absolutely phenomenal. Even when running games at 4k60, 4k30RT, or super intensive games, I cannot get any more than a whisper out of this thing, the fan is dead silent, it's literally quieter than my notebook laptop most of the time, even during intense gameplay. I put my hand over it to feel the heat and I hardly feel that much, especially compared to the cooling in the One X, which was far louder in comparison, with the heat making the back of the console a literal pain to touch. Even after hours of intense graphical gameplay, I don't think I could get this thing to get "hot", it hardly gets warm as it is. Microsoft wasn't lying about the cooling system, it's genuinely impressive, I can guarantee you will not hear this fan, even without headphones, it's quieter than my Switch 100% of the time. Ergonomics are not something you think about, but this design has seriously grown on me. At the reveal, I thought the console was far too basic, but right now I'm in love with how cleannnnnn it looks on my shelf. It's not too big, not too chunky, and just tall enough, although I wish the Series S was just a cube lol. If you're iffy on the design, just wait until it blends perfectly onto your shelf or stand - although I must warn everyone considering that it probably won't fit in your shelf, so you may want to think of a different spot to place it. It also doesn't look the best on its side, so I would recommend a vertical space. For a height reference, it's just above half the vertical length of my 43" TV, hope it helps. It's also a bit denser than you may expect, but it's not really "heavy." Overall, this delivers phenomenally. For $500, I can guarantee you will be happy with this for at least 3/4 more years. So if you're on the fence and want something to last, and may not usually care about the newest tech, get it - trust me. The Series S is not a wise investment as it'll just be functionally outdated soon enough, but you will not be disappointed and this thing'll last for a loooooong time. Jump the gun and go for it, yes you! The graphical capabilities are unreal for the price, the future looks very promising, and after being in love with the PS4 exclusives, I can guarantee you will likely find more enjoyment out of the Xbox this time around, it's doing very well, although I don't think the PS5 is anywhere near bad, just take my suggestion with a grain of salt. If you're sick of loading, this is your godsend, take it and run. Hope this helped anyone on the fence. I absolutely would recommend.

Absolutely incredible. I love the quick resume feature. The games I've played run amazingly smooth with great load times. Haven't had any issues whatsoever. I am completely amazed by this console. The new controller is very similar but a great improvement. It has a great weight and feel and the overall shape is very comfortable. Setting up the console has never been as easy, being able to do everything through my phone. I didn't think going from one x to series x would be such a large improvement but I am pleasantly surprised to find what I thought was another incremental improvement has completely reinvigorated my desire to play through my library. Doom eternal and sekiro have blown my mind running on this system not to mention the optimized titles like ori and valhalla. I dont see how anyone could regret upgrading to the new generation. Absolutely worth it.

I bought this Xbox Series X as an upgrade for myself and was so amazed by it, I ended up buying a second one for my wife not long after. My wife and I enjoy gaming together, but prefer separate screens for a better view, so being we both had an Xbox, Xbox 360 and Xbox One, it is only fitting to grab the Series X and continue to legacy. We were very big in to Call of Duty, Halo, Ghost Recon and GTA on the previous consoles and simply playing on the Xbox one compared to this is definitely noticeable and impressive. GTA 5 would normally take about 5-20 mins to get into the game, not even online but the actual loading screen and with the Xbox Series X it's like a miracle! As soon as I click the game icon it's loaded in less than 60 seconds most times and then going into the online mode and not much longer (playing on the Xbox One version of the game via Series X console). COD and Halo load very fast and graphics on all the games look 20x better. I grew up in the NES, SNES, Sega and PS1 days where I am used to the old school graphics, but I am spoiled with how games look these days that I don't want to go back. Even Goldeneye from Gamepass looks better than it did on the N64, and that's saying something since those were the epic gaming days. Go grab yourself a Series X, you won't regret it! (And grab a spare memory card... didn't think I'd have to say that these days, but seems like they're coming back in style... just a lot pricier; however, much needed if you plan to store a lot of playable games)

The Xbox Series X has been an incredible upgrade to my setup. Load times are practically nonexistent thanks to the SSD, and games look fantastic in 4K with smooth performance. Even during long sessions, the console stays quiet and cool, which I really appreciate. Quick Resume is one of those features you don’t realize you need until you have it — jumping between games instantly feels like magic. The controller is comfortable, responsive, and familiar in the best way. Overall, the Series X delivers power, speed, and reliability. It feels built for the future, and it’s been a flawless experience from day one. Highly recommended for anyone who wants top‑tier performance and a rock‑solid gaming experience.

Great purchase—highly recommend! I recently purchased this Xbox system from Best Buy and couldn’t be happier. Setup was quick and easy, the performance is incredibly smooth, and the graphics are impressive right out of the box. Everything worked perfectly, and the system runs quietly even during longer gaming sessions. Best Buy made the buying process seamless, and the product was exactly as described. This Xbox has definitely exceeded my expectations and has been a great addition to my home entertainment setup. Would absolutely recommend to anyone thinking about upgrading or jumping into gaming.

Works great, no issues so far and the Best Buy warranty is a good add on. I think the two best things is how quiet it is and also the quick resume feature allowing you to swap between games/apps in seconds right back to where you were.

After a couple of months of trolling Best Buy and *those other retailers*, I finally got one of these bad boys. My review will come from the perspective of upgrading from an Xbox One X rather than a flat review since there are so many of those. I want to talk more about the improvements I paid for rather than the services I already had. Pros 1. Everything loads vastly faster. I load into Destiny 2 faster than even my SSD-toting Xbox One X friends and games like Halo Wars 2 don't even load the full splash screen before it loads the main menu. It's definitely noticeable and it's very pleasant. 2. Games play much more consistently and with fewer frame drops. De-syncs in Halo Wars 2 were a big problem that I don't experience anymore. The only bit of frame dropping I've seen are loading screens on NHL 21 where the music robots out a bit while it's loading into a game. That's it. I have seen zero frame drops elsewhere. 3. Being able to play some games at 60FPS is wonderful. I don't play Destiny 2 on my PC anymore because I get the full FOV and 60FPS game play on a console. Many games still don't support 60FPS, but the ones that don't still get performance improvements as I described above. 4. The controller is better. The D-Pad is more clickly, the controller is more grippy, and the triggers are quieter and smoother. It's not insanely different, but it's more refined than the previous generation. 5. Auto HDR is a thing. It's kinda nice sometimes and, tbh, some games look better with auto HDR than other games do with built-in HDR (game developers haven't figured out HDR yet). 6. 4k/HDR/60FPS on a console is insane. I know, I know "PC with the right build blah blah", but I don't have to price shop Newegg for computer parts on sale and this is easier to set-up. 7. The mini-fridge aesthetic makes it easier to dust and keep clean. Plus, the skins market for this thing is amazing so far. 8. All my old Xbox One peripherals work. My wireless headset, my old controllers, and even my old Microsoft Play'n'Charge kit works in my new Xbox Series X controller. I didn't have to replace any of my existing peripherals to make this work, which I appreciaed. 9. I can still play and voice chat with all my Xbox One friends. 10. As of yet, I have experienced no outstanding issues that aren't already "known issues" by Microsoft (like my controller just stopped being recognized by the Series X and only a reboot fixed it, but MS knows about that and they're investigating). 11. It may be because my Xbox One X was ancient (I bought it on release day), but my Series X is so much quieter that it freaked me out at first. Going to what would usually be a "high fan" activity in a game and hearing nothing was really weird. Neutral 1. I did have to buy a new controller charging cable (USB-A to USB-C). The new controller is USB-C which is great because it's modern. However, many of my old peripherals still use Micro-USB so I bought a four pack of USB-C to Micro-USB adapters from *some other place* so I can use the same cable. It's a very, VERY minor annoyance, but something I wanted to mention. You may have to deal with the switch to USB-C controller connections. It's annoying because it's a change, but it's good because USB-C is better than Micro-USB. Cons 1. It's a box lol. This thing doesn't fit in my entertainment stand whatsoever and sits off on a (very sturdy) side table all on its own like a spoiled brat. That leaves me with an empty entertainment center with a TV on it lol. 2. If my Xbox does run into a problem that they can't fix with a repair at Microsoft, I have no idea how long it'll take a replacement to ship with all of the inventory shortages and issues. That makes me a little nervous as an early adopter, but, ynow, yolo, so I'll stress about it if it actually happens. 3. Finally, I'm a bit apprehensive about the top vent. It's massive and the holes are massive. I am concerned about long term dust issues. I don't want to tear it apart because I don't want to void the warranty, but I've heard that you're not supposed to place it on its side and I'd honestly feel a lot better if I could place this thing on its side. Overall, I love my Series X. This thing is powerful. It feels powerful. The box shape makes it easy to customize. The new controller feels modern and and like a more refined improvement over the previous generation. However, it still delivers that comfortable Xbox One style experience while also still feeling new somehow. Many of my games have FPS bumps and all of my games have performance improvements. I have had only one crash in nearly 2 months of ownership (and it was Destiny 2, which crashes all the time anyway), which isn't any better or worse than my Xbox One X. Compared to the crash issues PS5 owners are experiencing with with how massive an unwieldy the PS5 is, it blows my mind that people say that PS5 won this gen's console war. This thing makes me very happy.

This thing is a phat ol beast. Its beautiful, i mean its big and a rectangular black im gonna control you one day carol type of plastic but man. The games like The medium and Gears anything looks beyond beautiful. Valhalla looks and plays amazing definitely love booting it on and going to quick resume while graveyard keeper is chilling on the back burner anytime i wanna switch back. Loving the quick resume it sometimes gets a little weird with online games but thats understandable. Only thing i dislike is the heat it poops out on the top kinda makes you think but seems nothing essential is up that far in the console and it doesnt get to crazy like a laptop playing witcher 3 on max settings so Im happy

I got the Xbox series X for Christmas this year. I previously had the Xbox series s and was happy with it however, I wanted more power, more storage, and a console that could take disc. I could not have been more happy with the Xbox series X. It is crazy fast (about the same as the series s but faster). The games on it are good and game pass is insane. And the storage is enough for you to have fun for a while. This is the best console I have experienced (had a Wii, Nintendo switch, ps4, ps5, and Xbox series s. If you guys are looking to maximize your performance and have a wonderful time I would 100% recommend this!

A quality purchase that I will never regret--- from the amazing slick design, comfortable controller and amazing graphics/fast loading times this is the best console i've ever purchased. This is definitely my favorite next-gen console that's out and i wish it got more love on release.

Absolutely incredible console! The Xbox Series X delivers stunning performance with lightning-fast load times and breathtaking graphics. Every game I’ve tried runs smoothly, and the 4K visuals are sharp and immersive. The controller feels comfortable and responsive, making long gaming sessions enjoyable. I also love the backwards compatibility—it’s amazing to revisit old favorites with improved performance. The build quality is sleek and solid, and the quiet operation is a huge plus. This is hands down the best console I’ve owned, and it’s worth every penny. Highly recommend for serious gamers!

After gaming on PS4 for the past seven years, it has been a real pleasure coming back to the Xbox platform with the Series X. Most of my old Xbox and X360 games work on this system, albeit with updated graphics and performance, and Game Pass makes it easy to check out some of the big games I missed on X1. The system itself is snappy, loading times are practically eliminated, and setup was so quick and easy (download the Xbox app for your smartphone first and set up your Xbox account there—you'll be grateful you did). And you'll get spoiled fast by Quick Resume—it's tough going back to PS4 after you start using this feature for a few days. Looking forward to seeing what the future holds for this platform.

As someone who dabbled in gaming back in the early '90s, reentering the console scene with the Xbox Series X has been quite the journey. Let's start with the graphics. The leap from pixelated sprites to the stunning 4K resolution and smooth 60 frames per second is mind-boggling. The ray tracing is a nice touch, even if I'm still adjusting to games looking almost too real. Speed has come a long way since the days of waiting for games to load on floppy disks. The Xbox Series X's ultra-fast load times are a welcome change, and the Quick Resume feature is a game-changer for someone used to patiently swapping out cartridges. Storage was a constant concern in the '90s, but the Series X's ample space is a breath of fresh air. The backward compatibility is a blast from the past, letting me revisit classics with a modern twist. The controller has evolved, but it's still familiar and comfortable. The Share button is a new addition that I never knew I needed – capturing and sharing gaming moments has never been easier. In essence, the Xbox Series X has made my return to consoles a pleasant surprise. It seamlessly combines the nostalgia of my early gaming days with the advancements of modern technology. While I may still miss the simplicity of blowing into a cartridge, the Series X has earned its 5 stars as a welcome companion on my gaming journey.

Everything so far with the console is working as advertised. I didn't think that quick resume would be as big of deal as it is, but it makes a drastic difference. It's insane how fast games load from a cold start or start from quick resume. I have an elite 2 controller so I don't use the controller that came with the console that much. It is also insanely quiet and I completely forget it's in a room sometimes when it's on. It does get hot sometimes but it has been very random with what games make it hot. The only game that has made it noticeably hotter was Fortnite (please don't flame me it was the only game I had installed at the time lol) and that seems to be it.

So I purchased this and it had a serious issue with input lag and game lag, there was clearly a problem with it. I gave it 5 stars because I returned it and best buy replaced it with a new one with no hassles, they were amazing! They actually said they had 8 open box Xbox’s that had been returned in the past 2 weeks! So clearly there’s a manufacturing issue. But thanks to best buy, I got a new one immediately. The second one works perfectly. I also have a PS5 and I think the Xbox operates faster and cooler with near identical graphics. I also got the Xbox advance 2 controller which is FAR superior to any other controller I’ve used. So ya I recommend the Xbox over PlayStation, and definitely recommend purchasing through best buy because of they’re amazing returns if you happen to get a lemon.

Xbox has been my favorite gaming platform since the 360. Its the easiest to use. Most versitile and fits better in the entertainment center. The xbox controllers are the best most comforable controllers. Game pass library of accessible games and its cloud streaming platform are great. Graphics are amazing when paired with a quality TV. Xbox accessories like their headphones are great as well. Bluetooth works flawlesslessy and has great range. Battery life on the controllers are great. PS5 might have a slight edge on graphics incertain games but its not enough to beat the xbox. Xbox for another win!