Customer Ratings & Reviews
- Model:
- NS-HTSB22
- SKU:
- 6429414
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers often highlight the good sound quality and ease of use of the 2.0-Channel Soundbar. The setup process and size are also appreciated by some users. However, some customers have experienced connectivity issues and expressed a desire for deeper bass. Additionally, there are some concerns about the remote control and compatibility.
This summary was generated by AI based on customer reviews.
Nope
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not like this bar.Its not easy to hook up and so multiple remotes needed to use for T.V.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, Deal. We're sorry to hear that you're not satisfied with the Insignia™ 2.0-Channel Soundbar. We appreciate your input regarding the setup difficulties and the need for multiple remotes. For further assistance, please call the Insignia hotline at 1-877-467-4289. If you have any other questions or need help, feel free to reach out. We're here to assist you!
- Shiela | Insignia Support
- Cons mentioned:Connectivity
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only works half of the time and have to unplug and reset
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.0-Channel Soundbar! We know how frustrating is that your sound bar only works half of the time. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Remote control
crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sync is a joke, needs to work without magic. remote does not work on it's own
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2.0-Channel Soundbar! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Cons mentioned:Compatibility
Do not waste your money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is cheaply made and does not comply with all TV’s .
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NazF,
We do apologize that you are experiencing issues with this product. I know that this could be an unfortunate situation. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/
junk
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.junk junk crap horrible never buy this junk crap...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We apologize for the negative experience you've had with our product. Your comments are important to us, and we are committed to addressing the issues you've encountered. We strive to provide high-quality products and services, and your input helps us identify areas for improvement. Keith | Insignia Support
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is trash. I do not recommend it. If I still had the box I would take it back to the store.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your honest feedback. We're sorry to hear that you're not satisfied with your purchase. Your input is valuable to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Bad choice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the sound bar is not very good it hardly resonates of hearing in sound bar tv sound is way better than the sound bar
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the sound bar did not meet your expectations and that the TV sound is better. Your comments are important to us, and we'll use them to improve our products. We apologize for any inconvenience this has caused.
- Carl | Insignia Products
Not user-friendly
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It automatically shuts off at around 15 minutes of inactivity on the TV. You have to turn off and restart the TV to get it to come back on. Simply using the unit remote won't do the trick.
No, I would not recommend this to a friendOnly fair
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced it with a Yamaha which had e-arc so it would sync with TV that had e-arc. Sound wasn’t as good as I expected.
No, I would not recommend this to a friendPoor quality
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality and volume is very poor. I do not recommend this product.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that our Insignia™ 2.0-Channel Soundbar didn't meet your expectations regarding sound quality and volume. We strive to provide high-quality products, and it's clear we missed the mark here.
Your feedback is important to us, and we'll use it to improve our products. If you have any other concerns or need assistance, please reach out to our customer support team.
Thank you for sharing your experience with us.
Not really happy with this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works well for listening to the news and speaking parts. Not suitable for music or listening to movies with music.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Debbie,
Thank you very much for taking the time to review our Soundbar. I am sorry to read this product is not working with the quality you would like it to. I would like to learn more about the situation you are experiencing with this product.
If you have any doubt or you need any assistance with this soundbar, please follow the Contact Us link at the bottom of this response and we will gladly help.
Adolfo M. - Insignia Support
https://www.insigniaproducts.com/contact-us
Soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, but works. Pretty much. Get what you pay for is the old cliche'. Though spendy for what it is.
No, I would not recommend this to a friendTV speakers are superior
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recent purchase to enhance sound on TV setup. Inconsistent sound from source to source and overall performs worse than normal TV speakers. Would not recommend, waited too long to set up and use which put us outside return policy.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 2.0-Channel Soundbar. We appreciate your feedback and understand how important consistent sound quality is for your TV setup. Your insights are invaluable, and we will certainly take them into consideration as we strive to enhance our products. We’re grateful for your input and hope your future experiences with our brand will be more satisfying. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-0-channel-soundbar-black/6429414.p?skuId=6429414
- Cons mentioned:Connectivity
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get this sound bar to work right. Not worth the hassle.
No, I would not recommend this to a friend Keep looking!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend. Pretty sure the basic sound on my TV is better than this thing...not worth the money for sure.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Cg76, Thank you for taking the time to leave a review of our Insignia™ - 2.0-Channel Soundbar - Black. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
This is just a bad cheap choice.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound bar is cheap for a reason. It is basically the same sound as the TV speaker itself. It is really garbage, maybe for a kid's room that doesn't know any better it might be OK. I bought this as an open box for $30 and it is still not worth the money if that tells you anything.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Bucc,
Thank you for taking the time to review our Insignia™ - 2.0-Channel Soundbar - Black. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Returned it the same day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Found out that this is a frequently returned item. Sound quality is really bad. Even my JBL flip 4 speaker was better. Sorry this is a pass.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buddha,
Hearing your feedback about this product is really important so we will be able to know how to improve the quality and efficiency of this soundbar. If you need further assistance, you may contact us at (877) 467-4289.
Insignia Support
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t do loud noises. Only good use is the Bluetooth.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t really impressed with this sound bar. I returned it.
No, I would not recommend this to a friendSoundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what I wanted. OH WELL. Do Not recommend. No!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AuntNana,
Hi there!
Thank you very much for taking the time to review our Insignia™ - 2.0-Channel Soundbar. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
www.insigniaproducts.com/support