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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2968 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 2,968 reviews
  • Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase, highly recommended very good price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good but sometimes doesn’t work well with other alexas in the house. But it’s a software issue

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo rewiew

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything i purchased it to do. They only thing i would like to see improved would be the sound quality. It does have a muffle sound to it and really needs more treble or better clarity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa at Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing example of technology…AI on a simple but practical level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nicee !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fun for the family would recommend to purchase !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Buyer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using this along with an Echo 10, it works very well when used together.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product. My mother loves this device. Definitely getting more in the future.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You guys didn’t give me my free gift (light bulb) on this echo and I forgot to tell the cashier when I was paying! The echo was definitely at a great price and it will be a great gift for this season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this thing I highly recomend it!! I love just asking for info!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a wonderful Echo. Shipping was fast. Best Buy did an excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kinda surprised that the music subscription wasn’t free but at least it has Bluetooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for my sons room and he’s uses it all the time so very useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended nice and everybody in my life enjoying using Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still learning all the features and how it can connect to and work with everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Audio ...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent audio!… Exceeded my expectations, it also works very well with my Blink cameras.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alexa speaker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Alexa so much Inwent back the next day and bought 2 more while they are on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Huge improvement over gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works well love the color replaced my gen 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for setting up our new smart home for our family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good sound, great synced music across the hosue.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean who doesn't like having a smart home, with music across the house as your alarm lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for sons homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only store I could find this before Christmas. We purchased for Christmas gifts!

    I would recommend this to a friend