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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 2968 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 2,968 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hey Alexa!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wonderful sound. Easy to setup. Definitely worth the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This was a steal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very good sounding speaker. I have it at work and people use it all the time. Just great sound and smooth. It’s not the best sounding most well rounded speaker, but it does the job amazingly

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great Christmas gift to my wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves her Alexa device. Easy to setup and surprisingly has brilliant stereo sound when playing music. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Nice convenience to own

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Echo dots are nice conveniences to have and this current generation doesn’t disappoint. The sound quality has improved with this one from our older echo dots. Plus I like their look.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love what i got. The sound is perfect and fits good in my room

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality for a speaker at this price point.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this echo. This has base where the smaller one doesn't

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Loving my echo all day everyday

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my echo. Great addition to home. Good sound and love the games and alarm/timer feature

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice sound and attractive look.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement in sound from the reg Dot. Great for playng music or listening to audio books. Hub feature is a big plus in coordinating all of my smart devices. Sciop it up when its on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice upgrade from echo dot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought the echo dot which does sound good but wanted something a little better. Did keep the dot(3rd generation) for a different room and purchased this for my bedroom. It is worth the extra investment. The sound difference is noticeable at least for my ears. Noticed other reviews complaining about the size, white cord, and not being able to hear their wake up command. For me it detects my natural voice from 2 rooms away while it is playing music so no problems for me there. Size is fine and different color cord doesn"t matter to me. Its all about sound and functionality for me. Just buy it, you won"t be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker smart assistant or not

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been hooked on the Amazon Echo products since their introduction. I’ve used all echos from gen 1 to this current gen 4. This is a big improvement over the previous gens. Sound is great. The stereo pair option is a must. Use two to fill a room with great sound. Catch them on sale on it’s cheaper than any Sonos or Bose product with virtually the same performance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome sounds from a pair - want bluetooth stereo

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little speaker and 2 of them in stereo is no joke. The only cons is that when using them as bluetooth - you cannot get the pair to play in stereo. alexa app needs to be able to route bluetooth sound from other devices through the app to the speakers so it can be done in stereo - or build this ability into the speakers themselves.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sounds good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good, but a little to quiet for my bedroom if I want to blast music, will be good for a bathroom

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Good Sound Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound! It had a room filling sound whenever I played songs! It also has deep bass!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Alexa!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and great entertainment for the buck, easy to use and worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the Alexa for my father and hi love it and sound better that the old one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Amazing Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it’s the perfect gift to give or receive. the sound quality is absolutely amazing and it’s easy to handle and set up. would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good buy from Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I lost Alexa from my portal, i had to find a replacement. Getting the Echo 4th gen was a good choice. Sound is great and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound — even better as stereo pair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality for the price (~$50 each). Significantly outperforms the Echo Dots I have. Sturdy and good quality build. No connectivity issues. I like that it can extend my mesh wifi through my eero system.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    speaker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did what i needee it to do, sounds clear, and loud enough for my apartment without it being too loud

    I would recommend this to a friend