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Customer reviews

Rating 4.8 out of 5 stars with 2968 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 2,968 reviews
  • Rated 3 out of 5 stars

    Probably will return.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m considering returning and getting an “i” device instead. The bass sounds muddy to me and is not connecting to my Phillips hue (although my other one does). I’ve had a couple connectivity issues that have caused a lot of annoyance. I’m experienced w these devices and own several, I work in tech, and I’m sure it is not “operator error”. This one is likely going back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but i think echo 2 gen is louder than this one and alexa voice command is not responding to my voice if and not close enough.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    good but needs more improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sounds good up to the medium volume level but beyond that it sounds terrible.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great purchase just some time she has issue hearing me when my previous dot never had this issue as much

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but could be better

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only wish that these had a true left and right channel. buttons are a little hard to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Oscar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good,I like the quality of the speaker. Recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo - 4th Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have enjoyed using this item. We especially wanted it to control our porch light.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better sound than an Echo dot and also has a temperature sensor. Handy for knowing the temperature for the room it is in.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Echo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been to find the battery charger for Echo and my store does not have it. Amazon is not my favorite place to shop.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Decent upgrade from original Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original Echo began acting up and this new model was on sale for Black Friday. Big upgrade in sound from the original model

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality! It is great for listening to audiobooks and music. I love that it has a temperature sensor built in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has had trouble connecting with smart lighting Excellent sound even at high levels

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes does not respond well to wake word. Otherwise a pretty good purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice upgrade over previous generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, can be issues with dropped audio when using as home theater speakers through fire tv cube.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older version and it stopped working but this new one was easy to connect but took a while to import my contacts

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speakers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t complaint, this speakers for the money a paid is a still. The sound is very good, I would say excellent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useless

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the item, but the service is garbage. Advertising has ruined this item. Purchased with other Alexa items and am disgusted that I paid so much for Amazon to send me advertising in any way they can.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for our kid for Christmas. He really enjoys it. We ourselves have not used this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My thoughts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really haven't done much with this but the times I have it's amazing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent speaker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Larger than I expected, sound is decent, not great. But I’d buy again if it were cheaper.

    I would recommend this to a friend