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Customer reviews

Rating 4.8 out of 5 stars with 2970 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers are delighted by the Echo (4th Gen)'s impressive sound quality, ease of use, and sleek design. Many appreciate its convenient size, strong bass, and smart home hub capabilities, as well as the straightforward setup process and ample volume. However, some users have noted occasional issues with Alexa's responsiveness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 2,970 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this speaker, I have one so I bought this for my parents

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Great companion

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second purchase on the same item. I gifted to a relative. Very nice sound for this little ball.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Better Bass than 1st generation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We picked this up to replace a first generation echo that was on its last legs. This does the job and has better sound, particularly bass, than the older generation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Echo (4th Gen)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Amazon Echo has great sound. The setup was very easy. We use it with Smart Plugs to turn lights on and off from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FANTASTIC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, I have all the ones I have connected and can get my son’s attention without yelling for him lol. And it’s loud and I listen to my music with it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Alexa Speaker, don't pass up when on sale!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing value for what you pay for. I bought these during a sale. Coming from an Apple user, it was hard for me to initially make the plunge towards using Alexa devices, but the sale was too good to pass up an opportunity to try it out. Needless to say this one purchase lead me to buy 6 more! I now have 7 total Alexa speakers in my home (3 Amazon Echos, Two Echo Dots, Two Echo Shows). Truly one of the best smart speakers out there. Audio quality for the smaller speakers are ok, when paired in studio they are decent. As for the Echo speakers I was able to buy two for ~$100 during the sale and they do sound great for their price! Would buy again for sure!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great smart speaker with good bass

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like these alot wirh subwoofers that are only kinda needed but finish off the sound. We replaced our black speakers in a white bathroom with these that blend in. And they sound great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Technology today newbie

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to Wi-Fi owning surveillance system for my home ring doorbell two solar cameras I bought from Amazon all working well through my laptop that I bought it Best Buys. Alexa turns on my lights and controls my fire stick whenever I want to ask for a movie that I've already purchased or have been watching. The easiness of use is amazing today's technology ceases to amaze me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazon - Echo (4th Gen) With premium sound, smart

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Alexa Echo ( 4th Gem ) device works great and has great sound !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1/2 the price of Amazon!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was exactly what my husband was loooking for because it has the AUX jacks in the back and the newer models no longer have them. Amazon does not sell this Generation to the U.S. anymore.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Dear AHarden,

      Thank you so much for sharing your feedback about the Echo (4th Gen) in Twilight Blue! We're delighted to hear that you found exactly what your husband was looking for, especially with the AUX jacks that are so important for his setup.

      It's wonderful that you were able to find this generation at such a great price at Best Buy. We understand how valuable those AUX jacks can be for connecting to external speakers or audio systems, and we're glad this Echo is meeting your needs perfectly.

      Thank you again for choosing Amazon and for taking the time to share your positive experience. We hope your husband enjoys his new Echo! AmazonDevices

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    100% recomendado

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound, good sound, my son has a lot of fun with it and very easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Glad I purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little Echo has great sound; my son compared it to his Bose speaker. I already have an Echo show and two other echos, but I wanted something to use while I work outside in the yard. This provides plenty of volume.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic on all counts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love my Echo! I'm having so much fun with Alexa. The Echo connects easily and expands to other devices easily. I feel like a princess sitting here all lazy and not having to get up and adjust settings or search the Internet for information. Great product. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazon Echo (4th Gen) a big step up from the dot.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the old echo dot, and it works very well. However, the Echo (4th Gen) with premium sound is a big step up. The sound quality is much better, and you can adjust the bass and treble levels.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Echo is very well built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Echo was packed tight and well protected. It arrived early. As usual, the Echo is very well built and solid like most of their products. The sound was superb...the sound can fill the room and sound nice and clear with deep smooth bass. I paired with the Sub Bass. It sounded even better. The quality sound can compete with more expensive brand named sound systems. Amazon has done a nice job with this.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 5 out of 5 stars

    Good sound

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justvehat i needs and good bass and nice and loud gor when i need to drown in my jams

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    amazon echo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    already purchased a 3rd edition echo dot. thought i would give this model a try. so far i like it. good sound, easy to work it with either your voice, or by the amazon alexis app. also got it on sale with one of the black friday sales.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Sound quality

    Rated 5 out of 5 stars

    Excellent mix of sound, music and intelligence

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new version is aptly loaded with better speakers and covers a standard sized living room while minimalistic in appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A really impressive value

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound from a device that offers a lot of functionality for under $100. I have several Echo products throughout my house that I have used to create a whole home audio setup. The days of having to retrofit in ceiling speakers or forking out tons of money for Sonos are coming to an end. Also adding in a smartphone hub furthers the value of this device. It’s a really impressive value. I like the sphere shape too. Looks contemporary and matches my home’s decor quite nicely. Software isn’t perfect and voice control can be hit or miss, but that is more on the backend for all Amazon products, not a knock on this Echo.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Echo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easily set up straight out of the box. Sleek design that goes nicely with any decor. The speaker puts out incredible sound. Would recommend.

    I would recommend this to a friend