Customer Ratings & Reviews

Fast and Easy to pick up, ps5 works great and nice and friendly employees

Husband loves it. Suprised him woth it for christmas and he loves it. I have not touched it so I am basing this review on his thoughts. Graphics are amazing, speed is amazing, wish it was black but its whatever. The download speed seems extremely fast compared to the ps4 pro. Its a good purchase. It is pricey but I guess that is what we do when we have hobbies. This is his hobbie so it was worth the price amd the happiness it brought him.

It's silent, fast, dependable. The controller is amazing and I love its compatibility with the headset.

I have to get used to physical design and there’s less account customization than the PS4 but overall this is amazing console and a worthy successor. The graphics are stellar. The new interface/Home Screen is simple but effective. The new dual sense controller is very innovative and I can’t wait to see its future in gaming. And last but not least the download speeds shook me with how fast they are; no more waiting all day to install a game or update.

First off, apologies to my fellow journeymen who are searching high and low. Keep trying... Best Buy seemed to be better planned with separated waves, so if you miss it the first go, wait and try again within the same hour or so (and beyond). P.s. use an app that alerts you of stock. Anyways... It's way bigger than I expected haha Be ready to find some a little extra space (bigger than your Ps4s). Transfer from PS4 is smooth and easy - just need to have wifi / lan ready. Had to do some extra research to find a monitor that would allow me to take advantage of the 120fps and the fake 4k 60hz. I hope they come up with the 1440p update so I can take advantage of the 1440p 120hz like the XBox. According to news the Sony dude said they would consider updating if there's enough interest from their customers (so make sure to find ways to let Sony know). Anyways, I opted for the 1440p 120hz monitor (won't say the brand) but let's just say it will be a mid range investment and eventually when our TV needs an upgrade I'll look at the LG CX or perhaps if the Sony X900s keep their promise with their VRR tech jump there. I've played through all my Ps4 games and seeing the difference. There's a little bit of fiddling to do with my new monitor at the 120fps and the different screen settings. Still unsure if it's more adjusting to do or if it's the monitor's capacity. Either way, at 120fps 1080 feels smooth i.e. Destiny 2. Look forward to trying COD and other 120fps games. That is all. I'm still weighing if my monitor (LG 27GN800-b) is worth keeping or changing. It's my first time having a 144hz gaming monitor I don't know how to set it up properly and what to expect so hard to say. Anyone else tried the LG 27GN800-b pair?

Well worth the upgrade. Sony did really good with this one.

Absolutely perfect. Beautiful graphics. Lightning fast speed. Futuristic aesthetics. Dual sense is perfect.

Plays amazing! Runs efficiently and great. Very happy with the purchase.

Great console so far. I was surprised the controllers even needed updating right away but it has been rock solid. This thing never gets hot and the graphics are a worthy step up from the PS4 Pro that I also own. I also appreciate Best Buy making an email verification mandatory during purchase to stop all the bots buying all the inventory. You guys need a shout out for that one. Only reason I got mine was this second verification process. Thanks

The future of gaming! Have only played one dedicated PS5 game which was Ratchet and Clank and it looked beautiful. Excited for what is to come as more PS5 exclusive titles come out. The new controllers are nice and vibrate well. Wish the controllers were still black. Out of box easy to set up and use. Is much bigger than old playstations but looks are growing on me. If you can get hands on one I would recommend.

Fire console. The new Dual Sense controller is an absolute game changer and imo the most immersive controller experience to date. The unit itself is very large pause so account for that. Included is a tech demo called Astros Playroom which is a gem of a game which shows off the new features of the controller. We were very surprised that it was included for free as Sony could have easily charged for a game of this caliber. Overall extremely satisfied so far.

The graphics are great and the PlayStation exclusive games are the reason why I got this console. Must have for all ages

Best Buy I have ever made! Truly amazing console! Definitely worth every penny!

Excelent product, best console ever, the games are cool especially because of the dualsense

A great successor to the mighty PlayStation 4. I’ve been enjoying Astro’s Playroom and many other PS5-upgraded PS4 games on Sony’s latest console and can’t wait to enjoy other PS5 games down the line. The DualSense controller may be the star of the show, however, with its haptic feedback and trigger resistance. When done well it can certainly elevate your PS5-gaming experience. All in all this is a solid console and would recommend it to anyone.

I was really surprised I was able to grab one of these. I sat on my couch waiting for the drop on best buy and got lucky! Pick up was easy too. Over a year later and I still love this system. It's easy to use, sleek and stylish. I do miss being able to set themes on my system but I have been able to push that aside. I use it for everything, streaming and gaming.

This has been a game changer i have been playing it since i purchased it and i am amazed.

Great product works like new after 2 years never had any problems

It was challenging to get (4 hours of hitting refresh plus 30 minutes to checkout), but Best Buy came through. It was actually ready for pickup a day earlier than estimated. Been using it for a couple weeks now and it is a nice upgrade from the PS4 Pro. Every PS4 game I've tried has worked, with smoother performance than before. And the new controller is outstanding. In you're in the hunt for one, good luck. You'll really enjoy it when you get it.

Coming from a launch model PlayStation 4, this is leaps and bounds ahead of where I was at. Although the games aren’t quite there yet they will catch up and in the meantime I can play all of my favorite PlayStation 4 games with backwards compatibility. The console itself is blazing fast with load times that are just leaps and bounds ahead of anything that I’ve seen before. Old PlayStation 4 games run great on this console. with much better performance.