Customer Ratings & Reviews

Speedy, bright and magnificent! All the hype is true. This machine is cool to look at and makes game playing amazing, yet again.

The future of gaming is here. I absolutely love the playstation 5 is quite and it runs smooth compared to my base playstation 4.

My experience with the PS5 had been unrivaled. It’s not only a gaming powerhouse but also a great 4k media center with all the streaming services in full 4k HDR + 4k blu ray. The controller is the star of the show. Games like COD give a great sense of the pressure sensitive triggers. Different guns have different amounts of trigger resistance. I highly encourage u try out AstrosPlayroom to get a feel for all the new features of the new dual sense controller. U won’t be disappointed

What a piece of art! The graphics are great! The speed smooth and i'm just waiting for all the great games that are coming up.

Waited a long time to finally get one, but it was worth the wait! Graphics are awesome, speed is great!

PS5 out of the box, will NOT play your PS5 video games. It absolutely requires you to connect to the internet to update your console. The first update on launch week, had issues with rest mode. You would put the console in rest mode, and when you returned, there was a 3 second or more lag of your input, and sometimes it wouldn't respond at all when pressing the PS button to bring up the power options. The latest update fixes this issue thankfully. The controller is sturdy and great so far, with a much better location of the connection of the cord to the controller, unlike the PS4 controller which would easily lose the quality of the connection from the awful micro USB port. This is USB C which is sturdier. Not flimsy like the PS4 controller's port connection. The UI User Interface is just okay. Nothing amazing and a definite step down at launch from the PS4's interface. Missing options and features from the PS4, it's a step back in many ways. PS5 is fast for loading games as the main advantage aside from being able to play UHD discs and 4K gaming. Games will improve to take advantage of the PS5's power as time goes on, but at launch the PS5 could've been better for the reasons mentioned.

Not much to say honestly. It's a powerful console from a company with a strong record of excellent console gaming. Build quality is solid and the dualsense controller feels great; love the design. The console itself is an odd size and design, but it's been growing on me. I wanted the disc model, but unless you plan to play a lot of your old PS4 discs or have problems downloading entire games, the disc drive is not necessary.

Words can’t express how good this console is. As usual, PlayStation has done it again with the PS5. Superb gaming quality that immerses you into whichever game you’re playing. The DualSense controller is truly awesome and can’t be described until you feel it for yourself. Everything from the smoothness of the games, the user interface, the super fast load speeds, and so much more proves Sony put their work into this console. Extremely happy with this purchase from a loyal PlayStation fan!

Great PlayStation works efficiently effectively and effortlessly go shop at Best Buy

For the time I have had this console, everything has been great. The launch games are good, the backwards compatibility is a huge plus as well. Everything has been great, the only problem I have had is with the storage space. 825 GB is not enough with the current line up of games. And at the moment we have to wait before we can upgrade the storage. Purchasing an external hard drive for PS4 games is practically a must. I would still recommend buying the PS5 (when it is in stock and not from a reseller).

Love it. Super fast load times! Graphics are great. Really enjoying this system. It’s hard to get but worth it.

This is definitely the best console I have used. I skipped the ps4 but had an Xbox and Xbox one x. I had some issues with last gen games. Specifically cod black ops 3 on 4 player local split screen zombies would just crash out of nowhere. We weren't even able to play it really. But everything new has been flawless. The controllers are the best its literally insane how awesome they feel with ps5 titles.

Love it. It's quite and fast and it's working smooth so far. Only knock is it hard to get and there's not enough game yet.

Love this console. Best on the market! From lightning speeds to outstanding graphics.... this is a must have.

Definently one of the fastest systems up to date, Iv seen a lot of people saying you can’t see any different at all from the PS4 Pro to the PS5, I have noticed tremendous game loading times instantly even with older ps4 games. The graphics are vamped up tremendously it’s an absolutely an amazing system overall well worth the money, being able to play PS4 disc on this is the best thing Sony has ever done, can’t wait till they make ps3 games backward compatible down the road with the PS5

Amazing product and amazing pickup from Bust buy. Quick easy and efficient.

I recently bought this a year ago and this item is the best console I have ever gotten from bestbuy, first the support on getting this item was through the roof. Everything was handed correctly, nothing was broken. It’s been the best purchase I have bought since this consoles has some great games on it.

Hands down this console is awesome! The controllers are amazing as well as graphics for the games!

Its pretty cool. Graphics are amazing and load times are super fast. Only downfall so far is memory of 1 TB available is 660 gb

Love SONY!! They really made a great console here. They are the original HYPE beasts. The adaptive controller is NeXT level .. rip Xbox. However like any new device it has its flaws.... minor issue with the loud fan noise on startup, but then goes quiet after about 2 minutes. 2nd SMALL issue I have is the controller dies fairly quickly.. I would say after 6-7 hours of playtime it starts to die. I guess the vibration and trigger effects drain the battery but no big deal.. LOVE this system!!! –Roman1