Customer Ratings & Reviews

Fantastic system overall. The controller is rather interesting. It fits my wife’s small hands beautifully and it’s mostly comfortable for my larger hands, but the taper at the end can cause some cramping. Other than that though, works beautifully and is whisper quiet.

Love it, the new UI is sleek and it does everything so fast compared to the PS4 and PS4 Pro. Wish Sony did a Black model as well but I'll grab some plates online, can't wait til they release colors of the DualSense, the white seems like it'll get discolored if you don't clean it regularly.

Love the console. The OS is not as intuitive as you'd expect, but boy is it pretty. The controller is world-class. Was easy to setup and adding additional memory was a snap, literally. Just have to snap off the top and you're two screws away from an upgrade.

Welcome to next gen! Was lucky enough to get in a launch day in-store preorder and I couldn't be happier with my purchase. The Dual Sense is a game changer, and the pack-in Astrobot game gives you a taste of all the cool things the controller can do. Demon's Souls and Miles Morales are must haves!

After many months and many fail attempts, i was finally able to get one. It a great console and currently replaying many of old games for the ps5 amd it’s refreshing to have a smoother experience. The controller feels great plus the speed of the SSD makes it so fast to load games.

Decent console, great graphics and load times. Needs more next gen games. Worth waiting until you can find one for msrp. So far you're not messing out on anything by not having one.

Obviously, this item was the hottest item of 2020! So i’m so happy that I was able to get my boyfriend one. The graphics are awesome! The quality of the device is amazing. Honestly, I have nothing bad to say at all. If you are able to get your hands on one, definitely buy it. You won’t regret it.

My first Sony console. I love the controller and the game library. The console is missing some technical features the Xbox has but it's controller is the real show stopper for now. Also the menu system is not as robust and quick to use as the Xbox Series X's is.

I got lucky & got my order to go through back in November. So far it’s been a great buy! I know bots or whatever have made getting one a horrible experience but all I can say is this product isn’t worth more then $550 especially if you have a PlayStation 4 pro. Please be patient & don’t give up!

I have experienced no issues with the console so far. It has not frozen up on me or glitched as of yet. It is much faster than the PS4 and better in every way. The new DualSense controller is much easier to hold and enhances the gameplay experience. Overall a fantastic console.

Absolutely fantastic console. Hella fast and smooth AF. PS Now also works great even on WiFi and there is ZERO lag compared to playing on PC. And it makes zero noise, loudest I hear is when the disc is reading and still pretty low. Can't wait to play all the next gen games, 2021 will be a great year!

Bought as a Christmas gift and my son absolutely loves it. The loading time is very fast and the new interface is nice. FYI keep PS4 plugged in while setting up the PS5. The transition from the PS4 to the PS5 was very smooth and hassle-free. It's a huge console but, powerful in the way it operates.

Great upgrade to the ps4. Got very lucky to get one

This is a great console! The graphics are amazing and the system is super fast. The only negative thing about the PlayStation 5 is that there aren't many games available as of right now. Hopefully more games will be released for it. Everything else about the console is great so far!

Amazing console with 9th gen upgrades that show with faster loading times because of an SSD and beautiful 4k with the potential for 8k with newer TV's. Anyone reading best of luck trying to score the PS5 as you will eventually get yours and be able to enjoy the next gen of gaming!

The actual console is a lot bigger than I thought it would be and the controller is heavier than the PS4 one. The trigger buttons feels a lot better than the PS4. Updating the system and downloading games takes forever but overall I'm very happy with the PS5.

Great console. I've heard people have issues with the console or controller but so far it's been working perfect for me. Haven't bought many games as of this review but the few that I did play well and I've been having fun. Recommended for any PlayStation or really, any gamer!

Overall very pleased with this console. Having an SSD really makes this nice and easy to navigate. Improved fidelity and more games available at 60 fps standard makes this an easy upgrade over the PS4. With backwards compatibility with last gen titles there really is no reason to get a PS4 anymore.

I'm super surprised I got one. I just happen to see it while looking for and AMD CPU. It replaces my old PS4 and a 4k player. So it fits nicely into my cabinet and was able to easily move my stuff from the PS4 to this new console and I got Demon Souls which looks awesome and plays great.

This is a great system. I wish the hard drive was bigger and not just 825gb. Where does Sony get a weird drive size like that anyway. Barely over 650gb available for game downloads. Will be happy when firmware updates allow us to use the other internal SSD slot. The images are incredible.