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Customer Ratings & Reviews

$9.99

Customer reviews

Rating 4.6 out of 5 stars with 1215 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the Wireless Optical Standard Ambidextrous Mouse with USB Receiver for its ease of use, overall performance, and affordable price. Many appreciate its compact size, wireless functionality, good battery life, and lightweight design. However, some customers have noted that the click sounds are a bit louder than expected, and a few find the grip to be less comfortable.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,215 reviews
  • Rated 2 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to adjust the sensitivity to be able to control it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This computer DOESN't meet my needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I allowed myself to be talked into buying that computer. I bought it to play Band In Box and Realband. I have installed them, but haven't figured out how to transfer my songs from my old computer to it yet, making it totally useless. Also, the screen is too small. Everything is too small. On my 17 inch screen that I am typing this on, it is great and easy for me to read. I hope you publish this, but I'm pretty sure that you won't. About 99.9999999 percent sure.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We understand that you are having issues with the mouse. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.

      Rudson S.| Best Buy Support. https://www.bestbuy.com/ BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    I get tired quickly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that good performer, u need flat smooth surface to use this mouse other mouse work on any surface

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No longer works after 6 weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stopped working after 6 weeks of use. Computer still recognizes mouse and cursor is visible, but cursor does not move when mouse moves

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless mouse

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was trying to avoid writing a review but here it is the mouse worked for a little while, not worth the cost

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only an Idiot Would Buy This Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frankly, it was a piece of junk. It would not "copy and paste" or "copy" at all. It also would not "scroll down" along the edge of screens as a good mouse world. It would only move down by constantly "clicking and clicking" which took forever. It would turn itself off for no apparent reason, however, when you wanted to turn it off by moving the switch on the bottom it would do so. Only an idiot would buy this item. BestBuy did not seem to care since it was such a "low margin" item.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    worst purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i open the box , remove the battery cap to extract the pin, no pin, useless.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi SilviaC,

      Thank you for taking the time to review our Best Buy essentials™ - Wireless Optical Standard Ambidextrous Mouse with USB Receiver - Black, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.

      BestBuy Essentials Support
      Shella
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    wireless mouse Best Buy brand

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works sometimes. It keeps getting stuck and I have to unstick it to continue my work.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi there! Thank you for writing a review about our Wireless Optical Standard Ambidextrous Mouse with USB Receiver! We know how frustrating is that your mouse not properly working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your mouse.

      Rudson S.| Best Buy essentials Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Can’t get it to work properly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these and neither will set up and work properly. Mouse movement is sporadic and unusable.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for sharing your experience with our Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We’re sorry to hear that you’re having trouble with the setup and performance of both units. This is not the experience we want for our customers.

      We recommend checking the USB receiver connection and ensuring that the batteries are properly installed. If the issue persists, please reach out to our Best Buy essentials customer service team (1-866-597-8427). They can assist you with troubleshooting steps, we appreciate your feedback and thank you for giving us the opportunity to resolve this for you. - Mae | BestBuy Essential Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Best Buy Mouse

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth it. Spend the money for a better product. I returned it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Never arrived

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has still not arrived after shipping over 2 weeks ago

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you, WilliamC! We apologize for the delay with your order. We understand how frustrating that can be and truly appreciate your patience. Tine | Best Buy Essentials Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Works but bad egronomics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it is not easy to pick up due to the design. I would go try one in the store before I bought it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Mouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to use this item it was defective. It never worked.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing part

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered twice and each time a part was missing. Once the USB part and another time the lid.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, Roza. I'm very sorry to hear you've received two Best Buy essentials™ wireless mice with missing parts. That's unacceptable. If you have any other questions or need further assistance, feel free to contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    no title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working battery not holding charge bad purchase i must say

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      We're very sorry to hear that your Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse is not working, and that the battery is not holding a charge. We understand your disappointment with this purchase.

      Please contact our Best Buy essentials customer support team (1-866-597-8427) so we can assist you with troubleshooting or discuss options. We want to make sure you have a working product. - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 2 out of 5 stars

    Kinda Plasticky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mouse felt a little too plasticky for me. Looked good though.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Hi MBBJ,

      Thank you for the feedback. We do apologize if you are not .satisfied with the product

      Renee
      Best Buy Essentials BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Mouse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned it. Found out it needed bluetooth. So I returned it.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thanks for your feedback, KarenA. I understand the frustration of finding out a device isn't compatible after purchase.

      If you need help finding a Bluetooth mouse or have any other questions, please contact our Best Buy essentials customer support team (1-866-597-8427). - Mae | BestBuy Essential Support BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    Missing part

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was an open box item, and missing the USB port.

    No, I would not recommend this to a friend
    • Brand response from BestBuyEssentialsSupport Team
      Posted .

      Thank you for your feedback on the Best Buy essentials™ Wireless Optical Standard Ambidextrous Mouse. We're sorry to hear that the item was missing the USB receiver. Your experience is important to us, and we'll use this information to improve our quality control processes. If you have any further details or need assistance, please let us know. We're here to help! BBY-ExBrand_Best_Buy_essentials

  • Rated 1 out of 5 stars

    The USB Receiver was missing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB Receiver was missing from the box, was unable to speak on the performance of this product since I wasn't able to use it. Too late to return.

    No, I would not recommend this to a friend
    • Brand response from Best Buy CustomerSupport
      Posted .

      Hi CocoCkb, I apologize for any dissatisfaction you may have experienced. I hope you’ll give us another chance so you can experience the kind of excellence we’re known for. -Yanne BBY-ExBrand_Caribou_Coffee

  • Rated 1 out of 5 stars

    I do not recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse did not work. It kept losing connection. No smooth scrolling either. Low end.

    No, I would not recommend this to a friend