Customer Ratings & Reviews

This vacuum is only good if you have a small house or apartment.

I bought this for my wife to replace our Dyson that broke. After a week of using it we decided to take it back. It’s a great concept. Doesn’t work well at all on tile and hard wood. Suction is very poor, in fact the broken Dyson still out performed this vacuum.

No speed behind the mopping power. Spins so slow.. the vacuum is great.. but you can just get the vacuum and not spend all the money on the mop

I loved the idea of cordless but it doesn’t have good enough suction and now it smells and is hard to clean

The vacuum nozzle is too small and gets struck with small items and when used in power mode the battery lasts only 6 mins and takes hours to get recharged. Mopping works good.

It doesn’t seem to have enough sucking power. It’s convenient and handy, but definitely not worth the money.

I have a lot of cats and a lot of vacuums that I use to battle the hair and tracked litter. I think this stick vacuum will become the most used in the arsenal for several reasons. First, it's the quietest of all my vacuums on the normal setting. I've found that about 99% of the time that's plenty of suction, though you can bump it up to turbo to get more suction when you need it (and then the accompanying high noise level). Most of the time I'm using it, though, it's very quiet. That makes my ears happy, and makes the cats happy. Second, the run time on the two batteries. At the normal setting, I can hit all the main traffic areas in my 2500 sqft house on the first battery. But if I need it, the second battery is sitting in the charger always ready to go. The last big reason it'll be the go-to vacuum is the Kompressor feature that lets you keep vacuuming without having to stop and empty it so often. Though Kompressor sounds maybe slightly evil or something, it's really a simple, effective addition to the usual dustbin in a handheld cordless. It's a lever you push that slides a ring down the inside of the bin to pack all the debris to the bottom and keep the filter area free. With all the cat hair I'm picking up, it's usually fluffy like cotton candy and quickly fills up the other vacuum dustbins. With this LG, though, I can press the cat hair down multiple times and just keep on vacuuming. It also helps to push out everything when you do finally stop to empty it. I think it's a great design. Now for a couple of things I'm not crazy about, but others may think they're more useful. One is the WiFi connection and the app. I could see if you had other LG products it might make sense to add it to your home devices. But for me as the only LG device I have, I don't get much out of it. Basically, it sends me a push notification when the battery is fully charge. It's not like I'm waiting for that to happen, so I really don't care about it. I think it also has some documentation and troubleshooting help in the app, but I'm really not sure it's worth having it connected to my home Wifi. Another thing is the wet mop head. It's really a slick design with the way they've incorporated the water tank in the head. But the mop is essentially two terry cloth pads that buff your floor. I tested it on a tile area where our cats track in a little mud from outside. Normally, I'd spray some cleaner on the area and use 3 or 4 paper towels to clean it up. The wet mop head did pick it up, but it also sort of smeared it around. I took the pads off, washed them out, and went over the area again and it got better. But by the time I did that, I was wondering why I didn't just do the paper towels and be done with it. I have another wet vacuum that dispenses cleaning solution, has actual scrub brushes, and vacuums up the dirty water which I think is a much better option for me. But, depending on your use, you might like it better than me. The only other feature I wish it had was the ability to turn off the roller brush when you're on hard floors. It works fantastic on carpet and rugs, but it does tend to fling litter or bits of food around on hard surfaces. Other vacuums let you turn off the roller and just use suction, so I'm not sure why they chose not to do that. At any rate, I'm loving the design of this vacuum. The charging stand is sturdy and works great to hold every tool and attachment that came with it (which is not always the case with others). The battery run time and ease of use make this a top-notch cordless vacuum in my book.

Poor performance. Shark and Dyson blow it away. It was expensive and not worth the expense

Terrible suction for rocks/sand.. sprays it’s all over Doesn’t have enough power.

First LG device I did not care for, no suction but the mopping feature was nice.

Purchased this hoping to replace my Dyson vacuum and Bissell Spin Wave mop. I was let down. The mopping capabilities were slow and ineffective. The vacuum lacked power and didn’t live up to the price point. Returned this item to the store the next day. I normally love LG appliance products but this isn’t on the same level. On a positive note, 5 stars for Bestbuy’s return policy.

Living in the mountains and sharing my property with 12 chickens, 4 ducks, 4 cats and a dog can lead to certain challenges to maintain a clean home. So when I find something that turns out to be an exceptional addition to my arsenal of tools I can use to wage this war on filth, I gotta talk about it! Where to begin, let’s go all the way back to the un boxing of the item. I have an appreciation for well packaged items. All pieces we well secured for safe shipping and easy to decouple for the packing. Assembly is pretty intuitive, and the instructions are fantastic. I wish what we got here was more the norm for other items in the world. You get a super easy to follow quick laminated quick start guide. This takes a couple minutes to read and should give you all you need to know. Then you also get a detailed, extensive instruction manual if you want to dig into all the nitty gritty details. Both guides are very well written in a font big enough for my 47 year old eyes to read with fantastic diagrams and pictures. All A+ stuff in this category. The charging base is fantastic. It looks nice and is highly functional. You can have both your batteries stored and constantly charged. You can store most of your accessories on the base if desired. It is well built and can be set up free standing on its solid base or attached to a wall with an included bracket. Also not only do you have 2 batteries so one should always be charged and ready to go. You get to air filters and two sets of mop heads so once again, you can always have a backup ready to go if you need to switch up mid job. Ok now to the meat and potatoes of this review. The vacuum is fantastic. The charge time lasts longer than I can tell on the low setting. Well over an hour. I let me neighbor borrow it to see if we could kill the charge it just kept going. The medium power setting seemed more like 30 minutes while the highest setting drains power pretty quickly. Now lets talk about that POWER! Low setting is fine, easy breezy regular maintenance to keep the bulk of your debris off the floor. This high setting though is incredible. Best vacuum I have ever used. We vacuum all the time and the first time we used this thing on a rug at high power it pulled things out we never knew were there lol. Serious heft, I’m very impressed. How it is the most power vacuum I have ever used is battery operated and not plug in? With all the animals we have and all the natural debris of nature trying to infiltrate our home on a constant basis I have quickly come to highly appreciate this device. The collection bin is a little on the small side and can be a bit messy to empty when filled with super fine materials, but I just empty it outside to deal with this, a very minor issue to me. There is an easy to use lever that pushed out all filth with flick of your finger. Spectacular product and I highly recommend it. The mop attachment is nice. Though not as impressive it does the job. It does work quite well; I just don’t see a jump in effectiveness that I get from the main vacuum. Fill the reservoir in the mop head attachment with water, slap on the pads and you are pretty much ready to go. Very easy setup and maintenance. In our pet room and bathroom we also spray a little cleaner on the floor first. The mop isn’t too heavy and is surprisingly effective at getting into corners. We can almost get all the area behind the toilet and the wall with it. Like the rest of the device the mop head feels extremely well built. But at the end of the day this is just 2 terry cloth pads circling around. Floors that are dirtier will just kind of spread some of the dirt around and not pick it all up. There is no suction involved with the mop at all. So well it does excellent cleaning the bathroom floors, the floor by the doors just seem better to use our previous mop. You can vacuum the floor first before you mop, that does help and I would recommend doing that if you can actually see any dirt or dust first. Over all I gave these review 5 stars, I was going back and forth between 4 and 5. The vacuum is 5* plus...It’s spectacular and I would 100% recommend this to anyone who is looking for a cordless vacuum in this price range. The mop is ok. I think someone living in a home with less nature surrounding you and less little cat and dog paw action tracking in stuff would actually like it more. Like I mentioned earlier it does seem to work fairly well in the areas where there is much less dirt tracked. You can get the vacuum without the mop attachment. So all in all I’m about 50/50 on if I would recommend that part of the package to a friend. Great job though LG in designing and building something that feel solid is an age where things feel like they are getting more cheaply built.

Looks nice but does not work effectively went back to Dyson

Bough this vacuum for simple jobs high to reach spider webs and maybe vacuuming the car. Well in turbo mode it struggled picking up little pieces of leaves in the cars carpet. Decided to switch to the dyson and it was a huge difference

Regret purchasing this vaccum. It has weak suction power. It gets clogged frequently. Cannot handle dog hair. Horrible design.

Unfortunately quite disappointed in this device. The air flow is quite weak and the battery doesn't stay charged as long as needed. Very disappointed and wish we could return this

LG CordZero A9 Wet/Dry Cord-Free Stick Vacuum with Kompressor Technology. This is a very nice stick vacuum. It is light and easy to use. It comes with 2 batteries. The run time is approximately 8 to 34 minutes dependent on the vacuum mode and if using a powered attachment. It is light at under 4 lbs. and has good balance. It can be used like a full-size vacuum, a small handheld unit or as a power mop. It has a pleasant design. It's mostly made of plastic with a metal wand and rubber grips so it should be treated nicely. It comes with a sturdy stand that can be free-standing or hooked to your wall and is handy to store the vac, charge it and store the tools.. It is easy to assemble. Several parts need maintenance, but each part is easy to access – most maintenance it just cleaning. The units vacuum works in Normal mode, Power mode and Turbo mode for those difficult cleaning areas. The Powerhead is a powered rotating brush that picks up hair while not clogging the brush. The Powerhead works well on both carpet and bare floors. The Wet mop accessory works surprisingly well and the reservoir pumps an appropriate amount of water ( don’t use detergent or solvents) to the head ( Velcro attached pads.) I found the vacuum to be extremely quiet in all modes other than Turbo – but you have to expect some noise if you kick it into turbo mode so I wasn’t surprised. The mop head is also very quire. It is quite versatile and sees action for quick jobs, getting into hard places, and of course, cleaning out one's vehicles. The app from LG is a little behind the times requiring 2.4ghz band and doesn’t even understand WiFi 6 and the ability to select the correct signal and frequency to use. So no I didn’t load the app. which looking at it seems more of a gimmick to me anyway.

LG - CordZero A9 I have the previous generation CordZero and emptying the canister is gross. Doesn’t take much to fill it either. With the Kompressor Technology, clearing the canister is a lot less gross. During cleaning, the Kompressor Technology compacts the dirt in the canister so it can take on more dirt and debris. This is a much needed added feature. This CordZero A9 has interchangeable accessories with the previous CordZero including the charging stand. The accessories has not changed. This new A9 makes a chime noise when installed on the charger. Weighs a bit more but hardly noticeable. It has the same 84db noise rating as the previous and it only bothers me when I am cleaning above me when it is closer to my ears. It comes with two rechargeable lithium-ion batteries that can be simultaneously charged in 3.5 hours in the docking station giving you up to 120 minutes of runtime compared to the 80 minutes from the previous model. It’s still giving too short of a time when using the power nozzle on turbo mode. Just about 6 minutes of runtime so just a little 12 minutes with both batteries then you would have to wait about three and a half hours to continue cleaning. The upgraded inverter motor is up to 200AW (Air Watts) compared to 140AW from the previous model and you can tell the difference. I like using this with the telescoping wand and the crevice or the combo tool and just walk around the house picking up hair and debris and now with this model, I can go around the house cleaning grime with the mop nozzle. The mop nozzle comes with two sets of microfiber pads which does a descent job of scrubbing off simple grime from the hard floors but don’t expect it scrub off hard stuck on grime like hardened syrup. You’ll be there all day scrubbing that. LG recommends not to use detergent or any liquid other than water in the tank for some reason so this is not to replace your spring cleaning mop but just touch up mopping. I put my mop solution in a spray bottle and sprayed as needed along the way. There’s no button to spray water manually but it has a button on the mop nozzle for adjusting how much water gets dripped on to the mop pads. It has four LED headlights for mopping at night?…. or dark areas. It’s pretty quiet so I guess you can mop at night. You cannot change the rotation speed of the mop so it doesn’t use much battery. I got tired of mopping before one battery bar was used and LG doesn’t recommend using the mop for more than 80 minutes straight. It has a five stage HEPA filtration system that cleans the air coming from vacuum and according to LG, it filters out 99.99%* of dust and dirt. All the filters are washable including the cyclone system. Make sure you clean them often to ensure good suction. I like the docking station. It charges both batteries at the same time, it has storage for the unit and its tools and you have multiple ways to install it. You can mount it on the wall, self-standing or have it lay on the floor. It’s stores everything neatly and doesn’t take up much room. The only thing bad about it is that if you are not using the wand and the floor nozzle, there is nowhere to store them together on the docking station. You can barely squeeze the wand unto the tool storage. Also, keep in mind that this unit does not stand up by itself so when you need to pause your cleaning, you have to bend down and lay it down on the floor. I wouldn’t stand it up against wall because I don’t think this can withstand a hard fall. It’s made with a whole lot of plastic just like the old model. Overall, I like this vacuum. As like my old CordZero, I like the convenience factor of this unit most of all. It makes maintenance and everyday cleaning a breeze especially with the added mop nozzle. It’s cordless so just pick it up and get cleaning done!

ive had this vacuum for 2 years and its already broke

Vacuum attachment stoped functioning properly after a month.