Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Heating speed, Overall performance
Oven
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sharp looking and the oven heats up in seconds to start cooking
I would recommend this to a friend - Pros mentioned:Air fry
Great Stove!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the extra features! The air fryer is awesome as well as the WiFi!
I would recommend this to a friend - Pros mentioned:Air fry
Great everyday unit!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for over a year now. No issues, everything works well, and the unit is still in great condition. I haven’t used the phone connectivity, but all other features are great! The air fry is amazing, the air bake cooks so much faster! So far we are really enjoying this unit a lot! Still feels very new and modern.
I would recommend this to a friend - Pros mentioned:Overall performance
Na
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it!! Specially the air fryer, it’s a great stove
I would recommend this to a friend - Pros mentioned:Air fry
Not Happy with Samsung Co.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Happy with Best Buys,but having had a Samsung Range (glass top broke,cheaper to buy new)before, I upgraded to the air fryer(wifi no need)well I find out that I have to down load a how to manual-I have no printer and these always come with how to use -and also not even a pan for the air fryer or even what type of pan to use
I would recommend this to a friend - Pros mentioned:Overall performance
great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it's been 7 months...and great so far, no issues, everything cooks well.
I would recommend this to a friend - Pros mentioned:Air fry
New home appliance
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly love that I can control from my phone and that it has an airfryer mode!
I would recommend this to a friend - Pros mentioned:Air fry
Stove
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this stove. Enjoying all the fixtures. Air fryer in an oven.
I would recommend this to a friend Kitchen Upgrade!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed to refresh our 40 year old kitchen. The stove matched the Samsung Black Stainless fridge we had purchased a few years ago.
I would recommend this to a friend- Pros mentioned:Overall performance
Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. And I’m Glad we bought it and I Couldn’t ask for the best help that we got when we bought it
I would recommend this to a friend Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and all the features it as, I’m enjoying cooking.
I would recommend this to a friend- Pros mentioned:Overall performance
Get Cooking with this Samsung range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gas stove. has lots of extras to feed everyone in the family. great color as well
I would recommend this to a friend - Pros mentioned:Air fry, Ease of use
Love the air fryer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and does the job easy to clean and also has an air fryer mode
I would recommend this to a friend - Pros mentioned:Heating speed, Overall performance
Worth it.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love this range. it heats up fast and bakes amazing. definitely buy the geek squad warranty just incase. Ill also add that it looks amazing.
I would recommend this to a friend Disappointed with oven and purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not have a good experience purchasing this oven. The sales associate rushed me and didnt process it for no interest nor did he apply my rewards towards the purchase. I had to go back in line to have them applied but no one wanted to process a return to process the no interest option. When the oven arrived the delivery guy took all my baking dishes with old oven and did not answer my calls about retrieving the baking dishes. So i lost 8 baking dishes. The touch screen feature is really tempermental and dont work gracefully. Must touch buttons over and over. The bottom warmer/storage drawer is very cheap and came bent and crooked and falls off track. And the oven has a weird smell to it. The stove becomes stained with every use and very difficult to clean. Overall im disappointed with my buy and think the oven is cheap and poorly made.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Sabrina V,
To better assist you with your purchase concern and delivery experience, please contact Best Buy's customer service department at (888) 237-8289, open 24 hours a day.
They can either answer your question or transfer you to your local store to answer your specific concern.
As for your specific concerns with the range, let us extend our help by providing the details you need for your range.
Below are links to help you with the panel that does not respond to touch, the weird smell coming from the oven, and tips on how to clean your cooktop and oven. Please note that there are hyperlinks you can click and videos you can watch for additional information.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Odor or smoke from the Samsung oven:
https://www.samsung.com/us/support/troubleshooting/TSG01110185/
Clean and care for your Samsung electric cooktop:
https://www.samsung.com/us/support/answer/ANS10006856/
How to clean your Samsung oven:
https://www.samsung.com/us/support/answer/ANS10002315/
Should you have other query, feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151764711) when you message us so our team can retrieve your information.
Thank you.
Nicole
- Pros mentioned:Air fry, Heating speed
My Oven❤️
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Awesome product, cooks on demand and heats up very fast. We were sold on the Air Fryer option!
I would recommend this to a friend My #1 Choice always is Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is always my #1 choice, I like the design, tech speciation. It meets all my expectation. Thanks
I would recommend this to a friend- Pros mentioned:Heating speed
Samsung 6.3 cu ft Freestanding Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it about a month now. Love the speed in which it heats up water with the dual zones on the front burners. .....definately cooks food in the oven quicker and more even than my old stove....
I would recommend this to a friend - Pros mentioned:Overall performance
Nice attractive stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove so far with the air fryer you cant beat it take place of 2 appliances at ones
I would recommend this to a friend - Pros mentioned:Overall performance
Best Stove Ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In love with this stove! Definitely recommend! It is gorgeous!
I would recommend this to a friend