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Customer Ratings & Reviews

$829.99
Save $250
Comp. Value: $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 1940 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 41 Showing 801-820 of 1,940 reviews
  • Rated 5 out of 5 stars

    Good range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great range so far. Lots of different cooking options. Stove works really good. WiFi with SmartThings app

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Excellent Oven for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Large capacity. I love the air fry feature and phone remote controls!

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted this oven from the moment I read all that it does. From the warming to air fry to everything in between. We have put this range to the test and it by far bypassed all expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Excellent stove.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little complicated to figure out the multi control knobs but an excellent product overall. Love the built in air fryer function

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    New over

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. The fact that the air fryer was included within the over I give 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Convection

    Rated 5 out of 5 stars

    Love the stove, set up went even smoother!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive always had coil cooktop on all my stoves, glasstop has been so fun to use so far!! Thanks best buy!! :D

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase EVER!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp looking many options. Love the 5 elements with one being a warmer. Like the WFi capability to preheat oven from my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good and the wifi function is a plus. We sometimes set the temperature on the way home from.work. Helps cut the waiting time to start cooking

    I would recommend this to a friend
  • Cons mentioned:
    Glass top

    Rated 4 out of 5 stars

    Samsung stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like everything about it but the glass top is hard 2 keep clean

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome stove for the money!!! Does even more than I need it to do !!!! And very well built!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mediocre Oven!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this oven; but the start/stop button is sensitive as well as the button to adjust temperature! Storage draw much smaller than prior Samsung oven!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this stove, its great! It cooks well and easy to clean

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung products rock!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Love the airfry option, no need to preheat. Bakes evenly. Samsung smart-things app connects all my Samsung devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best for family of 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent range. Easy to install. Easy to set up. Not complicated setting. Best for basic needs.

    I would recommend this to a friend
  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Nice features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This range works very well. It preheats quickly. I love the air fry feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Let's cook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good stove, very complete and easy to use. Reliable brand

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful but has its flaws

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, giving this 3 stars. We all know Samsung makes beautiful appliances but I do have my gripes. But I guess let me start with what's nice: - App connectivity. Great if you want to "Pre-heat" your oven when youre out grocery shopping. The only downside is I use my oven as storage of extra pots and pans so I can never get a jump start on using this feature. - the drawer at the bottom is smaller than a traditional range. Do you see above the bar where you can hang towels? There is a piece of stainless steel with the long rectangle? I think THAT's what takes up space where you get less drawer space. I think Samsung does this to cut back on costs which is my speculation. It seems if you were to buy the range with buttons in front, thats where it would be. I know companies are cutting corners with these industrial design calls so they can make other variations. Its just not practical in my opinion on this range to have that wasted space. - The towel bar - ALSO - its too low. I find opening, closing, hanging towels on the bar - its really low for me. Although I am also on the taller side at 6'. I find it at an awkward position compared to other ranges I've had to use or own. The stainless steel thats on the top of the range: Please go see this range in person. But look at the cooktop...The stainless steel that comes up from the side, inlets in somewhat to the cooktop. The problem? It scratches up easily and it looks so unsightly. I've only had this range for about 5-6 months. Those are mostly my gripes. Again, Samsung makes beautiful appliances. BUT I think the next time I need an upgrade, I'll look at other brands. I hope this one lasts though, I've heard Samsung customer support isn't the greatest and I did not opt. for the coverage from Best Buy incase anything happens so I am hoping for the best. I've bought many appliances from Best Buy before and always spend money on the extended warranty or coverage plans but find I never use it. Plus these things typically last 5-10 years depending on usage. Hope this review helps but I'd recommend looking elsewhere in terms of build quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. I am including a link to a helpful guide to support your concerns on the cooktop (https://bit.ly/3031FOt). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143955523) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Air fry

    Rated 5 out of 5 stars

    Great choice if you need a new over

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this over so far. The alerts when it’s reached temp is a nice add and I love having the air fryer built in. The air fryer reduces a piece of equipment on my counter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr Geo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is gives very good service never disappoint

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So far meh…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this range sight unseen. So far here are the major downsides: when going from a burner type stove to a glass top range the lack of friction on the burners takes getting used to. This affects smooth bottom pots and pans. Stirring becomes more difficult as a handle must be held and visual verification has to be maintained to ensure the container remains on the burner. The biggest challenge so far has been cooking with flat bottom woks. The second issue is that the video used to sell this model specifically says that the airfryer basket is included standard. This model did not have the airfryer basket and the delivery techs were at a loss when they viewed the video. The third issue is that when baking on the standard setting, cakes cook on the outside but are runny in the center and frozen pizzas burn on the edges before the center is done. It may be that temperatures need to be lowered from a standard oven but would have been nice to know up front. It’s not all bad, Breadproof is a wonderful feature for making beautiful rolls, buns, and loaves. Look forward to trying Dehydrate and Airfry… if the airfryer feature works as promised that will be another appliance off of the counter. Really miss the old proven tech that just always worked. One last plus… steam cleaning… oh yeah.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Offhand,

      Thank you for your review. We see your point with the cookware as compared to gas cooktops, they are equipped with grates that fit all most all cookware. With glass cooktops, it may be challenging but with the proper cookware, it would make it easier to use the cooktop. I have shared the user manual link below. Please access the link and turn to pages 26 - 27.

      The air fry tray is not included with the model that you have purchased. I have viewed the video from Best Buy for this model, it does show an air fryer tray on it but a disclaimer is included stating that Select Samsung models include the tray and may be purchased separately. Please turn to pages 35 - 36 of the user manual for the air fry instructions. You may also purchase the air fry tray on the website of our authorized distributor for parts and accessories (http://www.samsungparts.com/).

      https://downloadcenter.samsung.com/content/UM/202105/20210524105933962/NE63A6511_AA_01_EN_MES_CFR.pdf

      I have also shared a Samsung link below that can help address uneven cooking in the oven.

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-does-not-cook-well

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, give them this number 1144824957 and it will help our team pull up your information.

      Leo Samsung