Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
I
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m a caterer this stove is a must it allows me to get my orders done and out the door with no delays I highly recommend this product
I would recommend this to a friendNifty Alexa controlled stove.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great minor issue with Alexa control, we can control preheat, air fry, cleaning, cleaning, and burner functions but not the clock.
I would recommend this to a friendDecent range
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think the front largest heating element works the best. The other three doesn't seem to get that hot or hot quick enough. I'm not a fan of the glass cook top because of burned on foods and it scratches easily. I have connected our range to the wifi, but have not really used any of the functions. Any scratches or streaks on the surface is very visible.
I would recommend this to a friendBrand response from Samsung
Posted .Hello there,
Having a reliable range at home is important. We are here to help.
If you have concerns with your range heating elements, here is a guide to help you. Please choose from the options provide the one best describe the issue you have. Kindly click on the embedded word if one prompts.
Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
For tips and tricks to keep your cooktop pristine, please see pages 48 to 50 under the "Care and cleaning of the glass cooktop," pages 38 to 39 under the "Using the smart control feature," and page 41 under the "Wi-Fi On/Off" section of the manual for more details.
Manual
https://downloadcenter.samsung.com/content/UM/202407/20240724131335393/01._IB_FULL_NE5000A_NE63A6511_AA_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147655884) to help our team pull up your information.
Have a great day.
^Camille
You will not be disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely new range. Especially line it’s an air fryer that I have been using a lot. The only negative I have is I’m old school and would really like a manual. Of course it’s on line but I enjoy a hard copy.
I would recommend this to a friendPolish a t*rd
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this range in July of 2023. On Thanksgiving 2025 I discovered the oven door glass was cracked. The product warranty is for 1 year... Samsung is garbage when it comes to appliances. This was supposed to be an upgrade from a 15 year old Frigidaire; I never needed to replace anything on that. I have Samsung refrigerator, oven/range, dishwasher, washer and dryer. I've had to personally repair the washer, dryer, and now the oven/range. The refrigerator (Beskope) also is acting up with the aito fill pitcher. These are beautiful units, but do your self a favor and do not purchase Samsung unless you want to replace parts within 2-3 years.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are here to assist you at any time, DavidP. We would like to have a direct conversation with you to hear your overall impressions of this experience, review your options, and address any other issues you may have.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide reference number 1151455958 so our team can look up your information when you message us.
Have a great day.
-John
- Pros mentioned:Air fry
Great oven!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and looks great! Best feature by far is the built in air fryer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Jdouglas, I would like to congratulate you on your great Samsung Range. I am happy to hear you are loving the performance and looks of the unit. We thank you for being a part of our Samsung community. ^Brad
AWESOME OVEN
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my oven! All of the features, especially the ability to control it from my Samsung phone. The dehydrating function makes it so easy to dry fruit for snacks.
I would recommend this to a friendComplete joke
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experiance iv ever had product quit working sent a tech to fix it 3 times first 2 had the wrong parts 3rd time installed parts and still didnt work so they did an exchange and sent a new one and they delivered it without the cord and want me to pay for a new cord when they took the one out that had one on it
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeremy F,
We understand how important it is for your product to work properly and arrive fully complete, especially after multiple technician appointments and an exchange. Your time is valuable, and we want every step of your experience with Samsung to feel smooth and straightforward.
We would love to speak with you directly to gather more information about your experience and determine the steps that can be taken to assist with your range.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
When you message us, please provide us with this reference number 1152179565 to help our team pull up your information.
Leo
- Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Super easy to clean. We plan on buying the matching appliances.
I would recommend this to a friend Wonderful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, and has amazing features. I especially love the wifi connection and app, and the delay bake. The preheat on bake takes a bit longer, but it bakes everything through. Would definitely recommend.
I would recommend this to a friend- Pros mentioned:Ease of use
great pricing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and easy delivery nice quality products with easy to use features
I would recommend this to a friend Stove, free standing range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good free standing stove for the money. Great price.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there, congratulations on your new Samsung Range. I am so thrilled you are enjoying your unit. We are thankful you are a part of our Samsung community. ^Brad
- Pros mentioned:Ease of use
Stazz
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, easy to use, easy to clean, a versatile electric range.
I would recommend this to a friend - Pros mentioned:Air fry, Convection
Great Range
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great modern range. It was a big upgrade from our last one that crapped out on us. It does take some preheating time but not a big deal. Overall, very satisfied with our purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
new to Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE my new stove....just waiting to get an air fryer pan to use this option!
I would recommend this to a friend - Pros mentioned:Air fry
Beautiful
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful blue color inside, stive works perfectly i love the air fry option
I would recommend this to a friend - Pros mentioned:Air fry
Love the features
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Fast cooking. nice cleaning love the air fryer
I would recommend this to a friend Pretty detailed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love my stove.. my only complaint is the glass stove top scratches really easy!! They should have made it with something more scratch resistant… that is very disappointing.. however the stove works great!!
I would recommend this to a friend- Pros mentioned:Overall performance
Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed for now and happy that i purchased this range stove.
I would recommend this to a friend - Pros mentioned:Convection
New Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Jusr tried the convection feature...food done in half the time
I would recommend this to a friend