Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Nope Never Again
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another below average Samsung appliance. Delivered with a faulty touch pad. Samsung, did you not care about the quality and just build crap without care? If the parts needed were not available then dont build them and make your customers deal with the problems. News flash, horrible experience wont make me consider other Samsung products. #last time customer
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for letting us know about this. To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Thank you!
—Vannesa
Good Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The digital buttons get meddled with when trying to clean that spot. Baking area is spacious enough to hold two 12 cupcake sized pans side by side.
I would recommend this to a friendSamsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing stove. My alexa can literally voice command every feature, including the light! Cooks and bakes fantastic!
I would recommend this to a friendStove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove and the delivery drivers were very helpful and nice!!!
I would recommend this to a friendGreat Value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had the stove top and oven about two weeks and are very happy with the purchase. Stove top provides for exceptionally even cooking. Oven is the same. Controls are intuitive. It also looks sharp! A quality product.
I would recommend this to a friendGood fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits perfectly in renovated kitchen. Nice fit with microwave & refrigerator from same manufacturer.
I would recommend this to a friendsamsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only cooked a few meals...but works as a stove!!!! Think that a stove that has an 'air fryer' it should include the basket!
I would recommend this to a friendfreestanding stove
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wish i was told the range did not come with a oven fry rack
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great and cooks great but glass scratches too easily. All companies get their glass from the same place in Germany the ceramic glass ones will all scratch equally.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There,
Thank you very much for your review on one of our products. Should you need support in the future, please don't hesitate to reach out to us at www.samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day!
-Ricardo
Indian Shores beach bum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just purchased the range/oven and have not installed it yet. I'll have to write a review later.
I would recommend this to a friendStove
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice stove. Top scratches easily. Returned for a double oven. Be careful when cooking. Doesn't matter which model you have, it scratches easily.
I would recommend this to a friendStove removal and delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery guys were respectful and prompt. They explained how to use the stove after installing it quickly and efficiently
I would recommend this to a friendOutstanding stove!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent stove. I was able to catch the stove at an excellent price. The customer service in the store was excellent!!
I would recommend this to a friendNew range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking range. Cooktop is fast and consistent with quick heat up and easy control. Oven is huge. Preheats swiftly and bakes consistently. Haven’t tried air fry or convection. My wife loves baking capability.
I would recommend this to a friendMS.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously owed a electric stove with different brand and use it over 15 yrs
I would recommend this to a friendDIfficult to get right.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it gets the job done, the digital buttons are unresponsive and it could take many tries to get the correct temp entered. The app makes it easier sometimes, but I just can't give it high marks if I have to use an app on my phone to make it work properly.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BenS,
We want to ensure that the range is properly working. Let us help you with the range.
Here is a link to help you with the buttons of the range. Please follow the steps and click the hyperlinks for further assistance.
Self Clean or other buttons do not light up or respond, or panel is locked on Samsung oven.
https://www.samsung.com/us/support/troubleshooting/TSG01110126/
Also, here is a link to help you with the range temperature. Please follow the steps and click the hyperlinks for further help.
Samsung oven temperature issues.
https://www.samsung.com/us/support/troubleshooting/TSG01204529/#oven-takes-a-long-time-to-reach-set-temperature
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146495001 to help our team pull up your information.
Have a great day.
^Aloe
Range appliance review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, and great price on it at Best Buy during a holiday sale.
I would recommend this to a friendGreat stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove and reasonably priced, cleans like a dream
I would recommend this to a friendElectric stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got to the store the unit wasnt in the shap as they makred it in had to take unit back to store an buy another one due to it making a noise when using it this item was open box item
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
So far so good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have this range for a couple of months but it has been true to form. Really like the warming center, was great keeping Thanksgiving meals warm till time to serve.
I would recommend this to a friend