Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Efficient stove.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this stove. Its selection process is easy and it gives many options.
I would recommend this to a friendAnother Great Product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All of the features available on this stove made cooking a great experience. The only complaint I would say is maintaining the glass cooktop can make for a challenge.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there ACepeda, I realize that you re having concerns with keeping your new Samsung Range pristine and I would like to offer you our best tips. See link below:
https://www.samsung.com/us/support/answer/ANS00060833/
We are happy to have you a part of our family and thank you for choosing Samsung. ^Brad
Still getting used to it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range is pretty, but it seems to take a very long while to heat to the temperature needed to begin cooking and the additional expense of needing to hire a separate tradesman to install electrical and remove the gas connections was never communicated. This added an extra day from work and another $1,000 to the total cost.
I would recommend this to a friendBrand response from Samsung
Posted .Aisling, we are here to help you with your range.
To address your issue with a slow-heating cooktop, we recommend checking out this link and selecting "Cooking elements are not hot enough." It's important to use appropriate cookware for optimal performance.
Induction and electrical temperature issue
https://www.samsung.com/us/support/troubleshooting/TSG01001944/
Cooktop cookware breakdown
https://www.samsung.com/us/support/answer/ANS00045483/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145975142) to help our team pull up your information.
Have a great day
^Camille
Broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Main burner stopped working after fourteen months.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Yenva, we understand the importance of a reliable range. Allow us to help.
Here is a guide to help you if your main burner stops working. Please click on the embedded word.
One burner on the cooktop does not work
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151707709) to help our team pull up your information.
Have a great day.
^Camille
Plastic melts easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had one fire and it melted immediatly the whole button set up was gona!
No, I would not recommend this to a friendBrand response from Samsung
Posted .DonaldT, your safety matters. We want to speak to you directly to provide support and see what options we can offer to help you with your range buttons that melted due to the range catching on fire.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://u.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151556866) to help our team pull up your information.
Have a great day.
^Camille
Stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best stove I'd ever had great for anything you need
I would recommend this to a friendGreat stove
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice stove. Heats evenly and cooks great. Love all the functions.
I would recommend this to a friendBest thing
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best thing we bought at Best buy . working excellent.
I would recommend this to a friendUpgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not much of a cook but my wife seems to be 100% satisfied with our upgrade.
I would recommend this to a friendCame in clutch for Thanksgiving.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a stove for Thanksgiving so we got this one. It did not disappoint. After a smoky first stove setup. We are completely satisfied. Lolks good and well made.
I would recommend this to a friendSamsung Electric Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New Samsung Stove is working well. The installation crew was quick and thorough. The store clerk was helpful and courteous as we reviewed which stove we wanted.
I would recommend this to a friendStove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so god no problem excited condition love the color
I would recommend this to a friendSamsung electric range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the range! It is nice t finger print proof though.
I would recommend this to a friendGreat buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the light touch buttons. Smart device connection is nice.
I would recommend this to a friendCompetitive price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In stock quick delivery available. Easy communication
I would recommend this to a friendSamsung range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good range cooks perfectly with lots of room inside
I would recommend this to a friendIt’s good and it works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My review is very good stuff it works it does what it should do the only thing you have to have the cleaning for the top for the stains will not stay on smear..
I would recommend this to a friendSamsung Range
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't say enough about this Range! I absolutely love it! Wish I had purchased sooner.....
I would recommend this to a friendLove my new oven
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The oven heated up quickly and my croissants baked perfectly and evenly!!!! The stove top burners heat up quickly as well. They are a little tight but I like having 5
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review and being a Samsung customer! ^Ty
no manual with it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only 'negative' is it didn't come with a manual on how to use all the buttons and if you want it you have to download it and it's over 45 pages...
I would recommend this to a friend