Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Very happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love it! Great stove!!! It's wireless and you can turn it on and off using an app.
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best stove I ever had. I recommended 100%Thanks !!
I would recommend this to a friendSamsung Electric Stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove. Haven't tried air fryer yet, but, the other features, being able to turn the oven off and on from my living room chair is pretty awesome!!
I would recommend this to a friendOven
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works great . I wish the buttons were illuminated so i can see them with lights down
I would recommend this to a friendStove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product with the newest technology available. It will take.la while to learn it all
I would recommend this to a friendSamsung stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time, and easy. Thankfully. The stove/oven is great but I have not used the specialty items such as air fryer, or convection oven. Still learning.
I would recommend this to a friendawesome stove all around
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love everything about this stove from looks to functionality
I would recommend this to a friendSo pretty!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A wonderful range! Love the convection oven, & it's beautiful as well! Great value also
I would recommend this to a friendMR
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE FRONT 2 BURNES ARE REAL FAST BUT THE REAR TWO TAKE FOREVER THE BOLL WATER AVER ALL SEEMS TO BE GOOD
I would recommend this to a friendBest Buy Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new stove and Best Buy was very courteous. Delivery was spot on.
I would recommend this to a friendBest stove ever
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely in love with the stove, best stove we have ever owned. Love all the options
I would recommend this to a friendGorgeous!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this range! It has worked well and been easy to use. It has plenty of space inside and preheats so quickly! Also it looks gorgeous!!
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review, Anissa! ^Ty
Simple affordable sleek
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple,affordable and sleek range with smart features.
I would recommend this to a friend- Cons mentioned:Glass top
Faulty product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer beware*** Stove has potential to cause fire. Have had less than three months can hear popping and smell plastic or electrical smell burning. I can also see smoke above glass Top when fan is running. I would love yo return but product is no longer returnable.
No, I would not recommend this to a friend Terrible product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the burners on this stove over heats no matter what number you turn the knob at. I have had this stove for 1 year only. It is difficult to clean and the settings for the oven buttons gets stuck every so often. I would not recommend purchasing a Samsung range.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working range in your home, Shal. Let's take care of this.
To address your range's cooktop overheating concerns. Please refer to the article below.
Unable to increase or decrease the heat on the Samsung cooktop:
You may not be able to adjust the power level of the heating elements on your electric cooktop or range if the control knobs are in the wrong positions. For instance, if you’ve removed the knobs for cleaning, it can be tricky to put them back in the correct place. Luckily, you need to use the printed controls on the knobs to reinsert them in the right spot.
Your cooktop will have either single, dual, or triple heating elements. Each version has different knobs with controls clearly printed on the front. The controls must be positioned to match the knob for the function to work correctly. For example, if you’re using a single heating element, the HI control should be on the left, the OFF control should be in the center, and the LO control should be on the right.
Single element: The knob will have one control scale, ranging from "HI" to "LO". HI will be on the left and LO will be on the right, with OFF in the center.
Dual element: The knob will have two control scales: HI Bridge to LO, and HI Front to LO. HI Bridge will be on the left, HI Front will be on the right, and OFF will be in the center.
Triple element: The knob will have three control scales: HI Small to LO, HI Middle to LO, and HI to LO Large. HI Small will be on the right, LO Large will be on the left, and HI Middle will be located next to the LO setting. OFF will be in the center.
To address your other concerns with your range, please click the link and the hyperlinks for tips.
Self Clean or other buttons do not light up or respond, or the panel is locked on the Samsung oven:
https://www.samsung.com/us/support/troubleshoot/TSG10002418/
Here are the instructions on how to clean your range. Please refer to pages 44-48 of the unit's manual:
https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please include reference number 1151295441 in your message so our team can locate your information.
Have a great day.
-John
Appliances replacement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color of the range is perfect matching my kitchen, nice range, quiet and lots of buttons to allow you to dehydrate, proof bread, etc.... more than other ranges
I would recommend this to a friendNo complaints!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far everything had been great! No complaints in my house!
I would recommend this to a friendGood stove
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Stove, spacious and very comfortable. Very good finish.
I would recommend this to a friendNice Range the second time around
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We liked this range because of the size of the burners. This is our second Samsung range, and is almost the exact same as the first, with a larger oven. The first one lasted 10 years before the oven went bad - wouldn't stay hot after preheat. The Steam Clean feature is kind of funny in that you just pour water into the bottom of the oven. Haven't tried that yet. This one gets a four because the first one was defective. The biggest burner set would only do off and full blast. What I love about Best Buy is how quickly they swapped it out for a new one with no questions asked. Experience has taught me to always buy the service plan when purchasing a Samsung appliance. We had to use it on the first range when one of the knobs quit working, and I'm sure that before 5 years is up, we'll be needing it for this one. I just price it in when shopping. If I don't use it, I figure it is only because I bought it. :) That's about it. So far, we are loving the range.
I would recommend this to a friendStove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the stove works well. However, I wish the nobs with the numbers were darker to see the numbers better.
I would recommend this to a friend