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Customer Ratings & Reviews

$829.99
Save $250
Comp. Value: $1,079.99

Customer reviews

Rating 4.5 out of 5 stars with 1940 reviews

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Rating by feature

  • Performance

    Rating 4.6 out of 5 stars

  • Ease of Cleaning

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,940 reviews
  • Rated 5 out of 5 stars

    Love the air fryer feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very easy too use. Would buy again. Recommend to my brother to buy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to operate good on cooking and the oven size is great and cooks well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one I love it Works great Beautiful shape

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks Good, Bad Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never again will I purchase Samsung anything. There are NO instructions to fully operate this range... I had to go to the internet to find how to raise the oven temp from 350 upwards... Pitiful Product.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We want you to have a better experience using your range. Let us help you out.

      Please refer to the link below to access a copy of your range's manual for complete instructions on how to use your range. Turn to pages 27-28, which cover "How to set the oven for timed cooking, How to set the oven for delay start, and Minimum and maximum settings." Pages 30-32 under "How to set the temperature (Baking), How to set the oven for convection baking, How to set the oven for convection roasting, How to set the oven for broiling":
      https://downloadcenter.samsung.com/content/UM/202502/20250219150615857/O_01._IB_FULL_NE5000A_NE63A6511_AA-05_EN.pdf

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with the reference number, 1149894542, to help our team locate your information when you message us.

      Have a great day.

      -John Samsung

  • Rated 4 out of 5 stars

    New stove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving this stove. Wish it had more stainless, less black

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well priced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product.Works really well.I will highly recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Range, Great Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this range! And the installation guys were outstanding! I love the connectivity with the Wi-Fi!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung range

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great with the matching pieces. Burners put off more heat than expected. Need to adjust the temperature when cooking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serve the purpose. Purchased it for an outdoor kitchen. It is perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is good range but is little high it doesn’t fit good in my kitchen top

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pretty but not as efficient as I would like.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Range is lovely to look at but I find the air fry feature not very good and the way the burners get hot and cool down while cooking is frustrating to say the least.It does not keep even temperature on the burners which makes cooking times much longer. The oven takes a very long time to preheat also,

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Susan,

      Cooking for our loved ones should not be a struggle. Let us help you with this.

      Ceramic cooktop surfaces retain heat more than some other types of cooktops.

      Samsung electric cooktop or induction cooktop temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001944/

      Samsung oven temperature issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01204529/

      Use Air Fry mode on your Samsung oven:
      https://www.samsung.com/us/support/answer/ANS00088063/

      To better assist you with Samsung products, please reach us with the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145359390) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Samsung free standing electric range.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stove works so very well. The burners work perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Personal Restaurant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect For My Kitchen,Everything in Only One Stove...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the services at Best buy was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy this stove

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great beautiful black stainless steel stove. It matches the new black stainless steel samsung fridges perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent range. We are very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice stove

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks nice and works so far, it's easy to clean and maintain.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Moe16,

      Thank you very much for your feedback on our products.
      Should you need support in the future, please don’t hesitate to reach out to us at www.Samsung.com or by calling 1800-7267-864.

      Reference number: 1144509887
      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Na

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase , cleans up easy looks great. Levels easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great stove!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great stove. Love the warming center on the stove. There’s an app to connect to the stove and is very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Arrived on time and was installed by pleasant and professional people.

    I would recommend this to a friend