Customer Ratings & Reviews
- Model:
- NE63A6511SG
- SKU:
- 6447921
Rating by feature
- Performance
Rating 4.6 out of 5 stars
- Ease of Cleaning
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers love the 6.3 cu. ft. Freestanding Electric Range with WiFi, No-Preheat Air Fry & Convection, especially its air frying capabilities and overall performance. Many find it easy to use, and appreciate the convection feature and quick heating speed. Some customers have noted that the glass top can get dirty easily, and a few have mentioned difficulties with the timer.
This summary was generated by AI based on customer reviews.
Perfect Stove
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works exactly as expected and very clean sleek look.
I would recommend this to a friendSamsung stove
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great stove. Large top for many cooking pots. Lots of room in oven.
I would recommend this to a friendSamsun 6.3 free standing electric range with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great look and performance would like videos or how to use all features
I would recommend this to a friendDelivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the stove but when they deliver it they really did not help that much put in the new stove
I would recommend this to a friendRange stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been working very good no issues my daughter likes having a stove that works
I would recommend this to a friendOven Range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a new Range online, was able to pick it up at the warehouse on the same day. No waiting worked out great.
I would recommend this to a friendOutside is hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful overall but the outside of the oven gets so hot! It's a Bit of a hazard for my toddler.
I would recommend this to a friendExcellent!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I like it except wifi. I think it doesn't need Wi-Fi. Because, I couldn't control on and off.
I would recommend this to a friendRange
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful range…could not wait to use it. More spacious than the one it replaced, and so many more options!
No, I would not recommend this to a friendSamsung Dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quietest dishwasher we have ever owned. The delivery service was fantastic and extremely knowledgeable.
I would recommend this to a friendBest price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price for top range and excelent Service for track and ship
I would recommend this to a friendGreat range
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and cooks great. Love the steam clean function
I would recommend this to a friendJaytor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it installed and it works great so far. No issues so far.
I would recommend this to a friendReechie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new stove. Didn’t realize it was a smart drive so it took getting use to.
I would recommend this to a friendNew Stove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The stove works great. I was disappointed that the manual did not come with it. It would have been nice to also get the tray needed for the fry option.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi KathyH,
Having the user's manual helps using the range a lot easier. Let us help you right away!
Here is the link for the user's manual: https://downloadcenter.samsung.com/content/UM/202401/20240112152313843/O_01._NE63A6511_AA_IB_FULL_EN.pdf
Also, the air fry tray is sold separately. To check the availability and compatibility of the air fry tray, please contact Samsung's official parts distributor for customers purchasing Samsung parts or accessories.
Orders can be placed online at www.samsungparts.com or by phone at 800-627-4368; hours of operation are 9:00 am – 6:30 pm EST, Monday – Friday.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147047767 to help our team pull up your information.
Have a great day.
^Aloe
Retired in NE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to get used to some changes, but all have turned out to be for the better. No problems so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hello! Thanks for your review! ^Ty
Great range
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This range looked amazing in my kitchen. Now I needed to learn how to keep the cooktop clean lol
I would recommend this to a friendSamsung
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love all the new appliances we bought. It was so easy to order online.
I would recommend this to a friendLet's get cooking now with wifi!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How you gonna cook with wifi and no pans...we need pans for this baby to cook something yummy!
I would recommend this to a friendNot good
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel died after 30 days of having it. Got it fixed and 1 year later 2 burners went out. Oven functions are great. But a new product should not have so many issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Chante S,
We can only imagine the disappointment with the experience you have with the burners on this Samsung range model. We want to give you the help needed.
I have shared a Samsung link below to help with your experience.
One burner on the cooktop does not work:
https://www.samsung.com/us/support/troubleshooting/TSG01001949/#a-radiant-element-on-the-electric-cooktop-does-not-work
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146744270 to help our team pull up your information.
Leo