Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Not what I expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this with thoughts of it producing freezer ice maker amount,but not at all,returned it,good thought but doesn’t deliver
No, I would not recommend this to a friendIt's Alright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, takes a while for me to make enough ice for a gallon bag of water though about 45 minutes per bag
I would recommend this to a friendCute but a joke as a functional ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe my expectations were too high for this little icemaker, but honestly, the puny amount of ice it makes per batch is laughable. I cannot imagine the scenario where this is a useful product, I mean like 1/2 cup per batch and then it starts melting right away because the containment area is not insulated.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello MaLonestar,
Thank you for the feedback. We would like to extend our sincerest apologies if we did not meet your expectation towards the product.Rest assured we are working to improve this product. For any questions, do not hesitate in reaching us at https://www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Decent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, I am sad that is does not keep ice cold, but I just keep it on 24/7 so it's alight.
I would recommend this to a friendIce Maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to replace this product 3 or 4 times in less than 2 months. Not good for a large family.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues you've experienced with our product. We understand how frustrating this must be, especially for a large family. Your input is valuable to us, and we'll use it to improve our products and services.
- Carl | Insignia Products
Portable ice machine
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved this when I purchased it. It worked really good till it stopped working. I didn’t get the extended warranty so that didn’t help me out. I literally only was able to use it for a few months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello AndreaG,
Thank you for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. We're very sorry to read that the ice maker stopped working. I know how inconvenient this must be for you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
Please give us a visit at: https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is good. However, it takes too long to make the full amount of ice.
No, I would not recommend this to a friendPlug gets stuck inside unit -get your pliers ready
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The plug CONSTANTLY comes disconnected from the plug handle and gets stuck inside the unit. I have to use a needle nose pliers to dig the plug out every single time I use the item.
No, I would not recommend this to a friendToo small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd portable ice maker to own. for the most part, they last a year since I use mine every day. All have been different brands and small. This one has a small water reservoir and ALWAYS needs water. Very inconvenient.
No, I would not recommend this to a friendIce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker took awile to make a gallon but and the end it melted into a block of ice and hsrd to break up
No, I would not recommend this to a friendSoggy ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is not a great substitute for a refrigerator with a built-in ice maker. This unit can barely keep up with two of us and it makes what can describes as soggy, half-formed ice cubes. We had purchased a different brand from Best Buy about 5 years ago; I wish we still had that one instead of this one.
No, I would not recommend this to a friendNot my favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. I think I would not have bought it if I had to do over: just takes up too much room.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not crazy about it. takes along time to make enough ice to use. Wish i would have saved my money and not bought it.
No, I would not recommend this to a friendOk ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our refrigerator ice machine broke so we looked to replace with this and it couldn’t keep up with our ice needs.
No, I would not recommend this to a friendGreat for 1 year 47 days till it stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was great for 1 year and 46 days and then it stopped working, of course it was 46 days past warrenty, cost to much to fix so in the trash it goes. Unless you buy an extended warranty, I would not buy but with a warranty, I guess you can get a new one every year or so if you buy a warranty...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Supermom,
Thank you for taking time to share your feedback. We do apologize if you are having issues with one of our products. We appreciate for bringing this to our attention. Kindly send an email to www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Floating plastic in ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it quickly makes ice, the plastic inside flecks off somewhere in the process and ends up floating in your drink. For the price, it’s ok, but if you aren’t ok fishing out the plastic pieces, I’d advise another ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Amyshoe1386,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
It’s ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as the last one I had from Frigidaire. Features on it don’t work right.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good I like it it make my summer cooler I like the clolr
I would recommend this to a friendIce Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes a long time to make ice. But after running the macine for 32 time the ice still tastes like the machine. The instructions say to run it through a couple of times to make the taste and smell go away. It gross. You can use ice for a cooler but you cant use it for drinking beverages
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use since it takes time to make an ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
So so
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my dad for Christmas, after a few months it died. It was great until that hapoened.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Kelly,
Thank you for writing a review for our portable ice maker. I am sorry for the
inconvenience that you have experienced with this unit. In this case
I think that it would be convenient if you get in contact with our service team,
they will try their best to help you out.
You can contact our team in the link below.
Carlos O - Insignia support.
https://www.insigniaproducts.com/contact-us