Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Didnt like it. Do not Recommended
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap, returned. Wouldn’t buy again. Dont recommend
No, I would not recommend this to a friendDied after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This worked fine until a few days ago, almost exactly a year after I'd purchased it, at which point it stopped working entirely. I generally don't think of ice machines as annual purchases.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LeDiva,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use since it stopped working entirely and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Wished it would of continued working.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I only used it a couple of times before it quit working.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're truly sorry to hear about your experience with our product. It's certainly disheartening when a product doesn't meet expectations, especially after minimal use. We understand the frustration this situation may have caused and want to assure you that your satisfaction is of utmost importance to us. Please reach out to our customer support team at your earliest convenience so we can assist you in resolving this issue promptly. Your feedback helps us improve, and we're committed to ensuring that you receive the quality and reliability you deserve. Keith | Insignia Support https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Designed obsolescense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a warranty. Ours crapped out at the 13 month mark.
No, I would not recommend this to a friendA No Go
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought the item for my 70 year old mother who had a hard time figuring out where to put the water. There was also an issue with the deep ice compartment. Itbwasbtoo deep for her to dig the ice out.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ML49,
Thanks for taking the time and effort to leave a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Will not buy again
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until the lid the controls the ice broke. Sucks that I had to buy a whole new unit since the piece wasn't sold separately.
No, I would not recommend this to a friendIce machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice melts very fast works well but does have a weird plastic taste to it . Let it run multiple times still has taste
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sarah, Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Ok but not for me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is small and thin. Basically have to schedule around the icemaker so it doesn’t continue to run all day.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi sammypag, Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Sorry, it was a no on this one. Very small cubes.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This really didn’t work for us and what we needed it for. Ice cubes were too small and too watery, stuck together in the freezer. Returned it.
No, I would not recommend this to a friendDon't expect it to last
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working quite well for a while. Then the sensor to stop the pump when the water was too low broke so now it runs all the time. And it's running rougher and rougher.
No, I would not recommend this to a friendTake it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed good at first, but believe all of the reviews when they say it noisy. The fan motor is too loud and because it runs a lot, you'll hear it all of the time. Ice drops are loud too but that's expected. There are others that cost less and run much quieter. Took it back for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia Portable Ice Maker with Auto Shut-Off. We appreciate your honesty and apologize that the fan motor was louder than expected. We understand that this was a key consideration for you and we'll take your feedback into account as we continue to improve our products. We're sorry to hear that you had to return the product, but we hope to have the opportunity to serve you better in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
not this ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few models by the same maker. This one lasted 3 months before it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Clemenza193, we're very sorry to hear your ice maker stopped working after just three months. That’s certainly not the experience we want for our customers. Please reach out to our support team at 877-467-4289 so we can assist you further. We appreciate your feedback and are committed to improving our products and service. Thank you for giving us the opportunity to make this right. Patricia | Insignia Support
Failedice making attempt.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it makes ice, but I wanted to keep the cubes in my freezer for future use. Tired of refilling trays. However if you transfer the cubes to the freezer they freeze into one large clump. Not good. So, back to the trays.
No, I would not recommend this to a friendShort life span
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will last to two years only. Always get the geet squad servce
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm disappointed to hear that the Insignia Portable Ice Maker with Auto Shut-Off is not meeting your expectations. Two years is a relatively short lifespan for a product, and I can understand why you're frustrated. The fact that you've had to rely on Geek Squad service to get it fixed multiple times is also concerning. At Insignia, we strive to provide reliable and long-lasting products, and it's clear that this one has fallen short of that standard. I'd like to apologize for the inconvenience this has caused and offer my assistance in finding a more reliable solution for your ice making needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke down after 6 months... not worth fixing.. at cost
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding your Insignia™ Portable Ice Maker. We appreciate you sharing your experience, and we understand the importance of reliability in a product. Your insights are valuable to us as we continuously strive to improve our offerings. Thank you for taking the time to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Don’t waist your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Save up more money and buy a better quality ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that our Insignia Portable Ice Maker with Auto Shut-Off didn't meet your expectations. We understand that you're looking for a high-quality product, and we appreciate your honesty. We apologize for any inconvenience this has caused. While we can't change the fact that this product didn't work out for you, we want to thank you for taking the time to share your feedback. We'll take your comments into consideration as we strive to improve our products and services. Thank you for choosing Insignia, and we hope you'll give us another chance to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
best buy rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a break down waiting to happen....the plactic flaper hinges brake. this is my 3rd one...buy the warenty.you will need it !!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Was not what I expected.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to get once I opened the box and read what to do was easy. When I used it for the day wasn't what I expected. I returned it but it is a nice piece for the counter top. Thanks, Betty
No, I would not recommend this to a friendHappy then broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so in love with my new icemaker everything was perfect but having it not even 30 days and the little ice basket breaks which makes your unit useless not good for the price and unreturnable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our portable Ice Maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Only gor 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months...then it just stopped working. We have revers osmosis filtered water, so that couldnt uave been an issue.
No, I would not recommend this to a friend