Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Happy then broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so in love with my new icemaker everything was perfect but having it not even 30 days and the little ice basket breaks which makes your unit useless not good for the price and unreturnable
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you very much for taking the time to review our portable Ice Maker. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Take it back
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seemed good at first, but believe all of the reviews when they say it noisy. The fan motor is too loud and because it runs a lot, you'll hear it all of the time. Ice drops are loud too but that's expected. There are others that cost less and run much quieter. Took it back for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback about the Insignia Portable Ice Maker with Auto Shut-Off. We appreciate your honesty and apologize that the fan motor was louder than expected. We understand that this was a key consideration for you and we'll take your feedback into account as we continue to improve our products. We're sorry to hear that you had to return the product, but we hope to have the opportunity to serve you better in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Short life span
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It will last to two years only. Always get the geet squad servce
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm disappointed to hear that the Insignia Portable Ice Maker with Auto Shut-Off is not meeting your expectations. Two years is a relatively short lifespan for a product, and I can understand why you're frustrated. The fact that you've had to rely on Geek Squad service to get it fixed multiple times is also concerning. At Insignia, we strive to provide reliable and long-lasting products, and it's clear that this one has fallen short of that standard. I'd like to apologize for the inconvenience this has caused and offer my assistance in finding a more reliable solution for your ice making needs. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
best buy rip off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a break down waiting to happen....the plactic flaper hinges brake. this is my 3rd one...buy the warenty.you will need it !!!!!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Insignia Support
Angela
www.insigniaproducts.com/support
Only gor 3 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 3 months...then it just stopped working. We have revers osmosis filtered water, so that couldnt uave been an issue.
No, I would not recommend this to a friendDon’t waist your money.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Piece of junk. Save up more money and buy a better quality ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We're sorry to hear that our Insignia Portable Ice Maker with Auto Shut-Off didn't meet your expectations. We understand that you're looking for a high-quality product, and we appreciate your honesty. We apologize for any inconvenience this has caused. While we can't change the fact that this product didn't work out for you, we want to thank you for taking the time to share your feedback. We'll take your comments into consideration as we strive to improve our products and services. Thank you for choosing Insignia, and we hope you'll give us another chance to provide you with a better experience in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke down after 6 months... not worth fixing.. at cost
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback regarding your Insignia™ Portable Ice Maker. We appreciate you sharing your experience, and we understand the importance of reliability in a product. Your insights are valuable to us as we continuously strive to improve our offerings. Thank you for taking the time to reach out! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Ice Maker that doesn’t hold ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t hold the ice after it makes it. You need to put the ice in the freezer afterwards. If it makes ice it should be able to keep the ice it makes without needing to put the ice in the freezer.
No, I would not recommend this to a friendGood but burnt out quick
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item, we enjoyed having it “while it was working” but after 4-5 months the motor burned out. Luckily there is a warranty on it for a year but it’s just annoying that we had to go through this
No, I would not recommend this to a friendIce Maker Fail
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure what I was expecting but it just wasn't it for me. The ice tray didn't have enough time to fill up to even have a cup of ice before they all melted. I could have just had a bad one but I ended up returning
No, I would not recommend this to a friendDesigned obsolescense
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buy a warranty. Ours crapped out at the 13 month mark.
No, I would not recommend this to a friendnot this ice maker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a few models by the same maker. This one lasted 3 months before it died.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Clemenza193, we're very sorry to hear your ice maker stopped working after just three months. That’s certainly not the experience we want for our customers. Please reach out to our support team at 877-467-4289 so we can assist you further. We appreciate your feedback and are committed to improving our products and service. Thank you for giving us the opportunity to make this right. Patricia | Insignia Support
Stopped working
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was doing great until 7 months here, this was my only source of ice because my freezer didn't have a nice machine and has now completely stopped working. I'm totally sad and I'm going to look to see if there's a warranty for this and if it will be replaced. If not I'm going to look into another brand. I've always backed insignia but I don't know anymore.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our nsignia-26 Lb. Portable Icemaker with Auto Shut-off Mint, I understand how exciting a new purchase can be and how upsetting it is when things don't work as expected, that's why I would kindly ask you to contact us if you ever encounter another issue with your appliance, we'll be more than happy to provide any needed assistance.
Insignia Support
Shella
www.insigniaproducts.com/support
Insignia Ice Machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the second I’ve maker I’ve brought within 2 years. Doesn’t really last long. I am currently shopping for a new one. Going to look into a different brand.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KamecaW,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
NOT stainless, silver PAINT
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hot price on an ice maker that is PAINTED silver. Looks to be stainless BUT only in color. Returned as it appeared easily scratched potentially making it a countertop eyesore?
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Insignia Ice Maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started off nice, but not even six months in, it won’t make any ice and it tells us to add water even though it’s full. If I could return it, I would.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support
Hating This
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good thing I had the extended warranty. After I return this one, this would be the third time. Works well while it works
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Ice Maker with Auto Shut-Off! We understand that you've replaced the unit thrice. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not what I expected
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than a year, this product started making a loud noise when machine cycled water to make ice. It contantly runs because ice never stays frozen for long, even tried changing from large to small cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing with us your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit is making loud noises. Please allow us to assist you further in this situation! Feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Horrible durability
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this icemaker at the end of January and it stopped working today. It won’t freeze the ice no more. Of course it’s out of warranty and not returnable. It should have lasted more than a few months. A total waste of my money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your comments about the Insignia™ Portable Ice Maker. We're sorry to hear that it did not meet your expectations. Your feedback is important to us and will help us make improvements. We appreciate your insights and hope to deliver a better experience for you in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-red/6448628.p?skuId=6448628
- Pros mentioned:Ice making speed
Just stopped working
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great until it didn't... Just stopped working yesterday. It's inexpensive so I guess you get what you pay for.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi ROSJr22,
Thank you for taking the time to review our Portable Icemaker, we're very sorry to read that the product suddenly stopped working. I know that this could be an unfortunate situation. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1 (877) 467-4289 Daily 8am - 9pm CT, and we will gladly assist you in the best way possible.
Chelsea
Insignia Support
http://www.insigniaproducts.com/