Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Broke after 1 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year. For what it costs, this shouldnt be a yearly purchase. Didnt even last the whole year either, was stored for a couple months.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
JUNK
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Followed the instructions to a T but this piece of junk only crapped out about a dozen ice cubes in nearly an hour's time. Unplugged unit, went through the same process. Same result. I knew I was taking a risk with Best Buy's low-budget Insignia brand, but I've actually had luck with their televisions in the past. Will exchange for a Frigidaire model, which is only twenty bucks more!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello phillyhippie,
Thank you for taking the time out of your busy schedule to leave a review of our
Insignia™ - All-in-One Travel Converter. I am sorry to read that the product did not work correctly. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact us at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Disappointed doesn't begin to cover it
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It arrived January 2021. I didn't open the box and it's out for the first time until the end of April. I moved at the end of May. It was cleaned and packed. Plugged it back in about a month ago. It worked the first week. Then it started leaking water everywhere, and no longer makes ice obviously. I would've been better off buying bags of ice as needed. A high price to pay for convenient ice a handful of times. I didn't think to check for a warranty until today. Unfortunately, it expired less than two weeks ago.
No, I would not recommend this to a friendFaulty "full ice bin sensor"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The "full ice bin sensor" keeps turning off and it keeps making ice until it overflows. It will work for a little while if I unplug it then plug it back in. I regret this purchase
No, I would not recommend this to a friendLifespan 1yr & 6months
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it lasted about a year and a half and was decent but very noisy when running so my thoughts would be to get a better model or name brand in the future.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Works great until it doesn't.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until it doesn't. It died less than a month after buying. I bought an other and got the protection plan.
I would recommend this to a friend9 pieces of ice at a time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s slow to start and doesn’t keep the 9 pieces of ice frozen so you have to keep jumping up every few minutes to empty it into your freezer. Not worth the money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm sorry to hear that the Insignia Portable Ice Maker is not meeting your expectations. It's frustrating when a product doesn't perform as expected, especially when it's supposed to make your life easier. I understand that you're looking for a convenient and reliable ice maker, and I'll make sure to pass on your feedback to our team. We'll take your concerns into consideration as we continue to improve our product and service. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not recommend, it broke after about 2 months.i wouldn’t buy again
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it must be when a product doesn’t meet expectations. We take concerns like this seriously and are always working to improve the quality and reliability of our products. Your input is valuable and helps us identify areas where we can do better.
Keith | Insignia Support
- Pros mentioned:Ice making speed
UPSET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received my item it looked as if it had been used. It was very dirty on the outside and had long strands of hair in the inside.
No, I would not recommend this to a friend DO NOT BUY - Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY….garbage Received this package and the box was damaged (wet). When I finally opened box, turns out the wet stuff must’ve been Freon because the unit does not work at all. Customer service said too bad you’re outside your 60 days so you’re stuck with this piece of junk. I inquired about the manufacturer’s warranty and customer service said they could not help me….have a nice day….unbelievable Insignia is a Best Buy product so this is ridiculous.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi LiGr,
We appreciate your feedback. Please contact Insignia 1-877-467-4289 for further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Worth it for a small bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth it for a small bar but when it comes to making ice you have to continually watch it and continually put water if you want to make a lot of ice...
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, your comments are really important for us, so I will be directing your feedback to our Development team to check this particular situation you recently experienced, with the purpose of keep improving our products and services for you. Please feel free to contact us, so we can check in major details this situation and get the best solution for this. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
- Pros mentioned:Size
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t function well. The ice maker is compact
No, I would not recommend this to a friend Portable ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike the the noise and how long it takes for ice to be made and capacity that it could hold.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Portable Ice maker, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
www.insigniaproducts.com/support
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good ice machine when it works it makes a lot of noise and I bought probably 5 of them they work for a few months and they Brake
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Spuddy,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - White. I personally would like to apologize for the experience that you have gone through, I know it can be really frustrating, Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
Horrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase did not work out for me. The first one I purchased it did not work. I took it back to the store to exchange it that one didn't work at that point I just requested a refund.
No, I would not recommend this to a friendFind a different ice maker...
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is super inconsistent. It's constantly freezing up and stops making ice. So some days we have ice and other days we don't. Honestly I suggest looking elsewhere.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your feedback with us. Sorry to hear that the Insignia Portable Ice Maker has been inconsistent and not meeting your expectations. We appreciate your honesty and will take your comments into consideration as we continue to improve our products. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up but I didn't like it because the bucket sat in the water where the file line was. That wouldn't work for me
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi KSTRN,
Thank you for taking time to write a review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Dina || Insignia Support || https://www.insigniaproducts.com/
Quiet machine but slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice very slow. This is aggravating because I have to make it extremely early in order to have ice for dinner. I would not recommend.
No, I would not recommend this to a friendWorks great while in warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great until your warranty expires. I bought this ice machine in June of 2020 and it worked great for the entire year. The warranty is now up and it no longer makes ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our Portable Ice Maker, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Okay ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was my second ice maker and same brand and it broke twice. I wouldn’t get another one at all
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Starr200520,
Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red . We understand that you are having issue with the product. We would love to check this situation further with you. Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Marites
www.Insigniaproducts.com