Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Bad quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is terrible do not buy. Worked for about a week before it stopped making ice. Also gave the ice a metallic taste. No self clean function either.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience. We're sorry to hear about the issues you've encountered with the ice maker. It's frustrating when a product doesn't meet expectations, especially with problems like stopping after a week and giving the ice a metallic taste. Your feedback is valuable, and we'll use it to improve our products. If there's anything else you'd like to share or suggest, we're here to listen. - Carl | Insignia Products
None
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not produce or perform well for the price.......
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We’re sorry to hear that the product didn’t meet your expectations in terms of performance and value. Your input is important to us and helps us identify areas where we can improve.
Keith | Insignia Support
Broke in less than 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the ice maker. It worked well when I first got it, but it just stopped working. Luckily I have the best buy membership, so they said I can get my money back in store credit. Its kind of a bummer that this machine worked less than 10 times and broke.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Christian!
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. I know that this could be an unfortunate situation that It broke in less than three months, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Insignia Support
Irene
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Stopped working
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked pretty ok at first but then it stopped working after a few months. Would not buy this brand again.
No, I would not recommend this to a friendJunk
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased in June, worked great. Broke in September. It started making a very loud (more than usual) noise and then the ice full indicator light came on when there was very little ice made and it will not reset to start making ice again. The owners manual "troubleshooting" advice for when the light comes on? "Remove ice from the bin." Sorry - that is normal use, not troubleshooting. There is no info on how to reset or fix this problem. DO NOT RECOMMEND.
No, I would not recommend this to a friend
Film on ice
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad but atarted getring a film over the ice after a month or two
I would recommend this to a friendStops working when the manufacture warranty expire
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly it stopped working a little after a year and the warranty was over. It was good while it lasted but it stopped making ice and it was over heating.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped making ice shortly after the warranty expired. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
It worked great…..until it didn’t.
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We loved this ice maker until it stopped working. The lever that turned the ice came loose on one side about a week ago. It was annoying but it still made ice. Now it says add water although the machine is full. It no linger makes ice. We have had the ice maker almost seven months. I have been pleased with most Insignia products we have purchased, but not this ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Buffalo!
Thank you for sharing your experience with our Portable Ice Maker! We know how annoying is that your unit is not working as expected. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to make ice and its noisy. Quality could be better
No, I would not recommend this to a friendBetter than nothing but not worth the price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this because my fridge ice maker broke. But I takes way too long to make ice like over 5 min for very little ice. Would need like 3 load for one cup full.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it takes longer than expected to make ice and that can be disappointing. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. But, if you have any more questions or concerns, please, use the link below to reach us.
Insignia Support
Miguel
https://www.insigniaproducts.com/contact-us
Not great as expected. Ice bowl size is very small
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great as expected. Ice bowl size is very small. Ok for smaller groups but not worth it for bigger parties or groups. Not Recommended
No, I would not recommend this to a friendNot great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for a couple of years and went kaput no way to fix and warranty expired at the 2yr mark .
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi HeleneKlutz,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Chelsea
Insignia Products
https://www.insigniaproducts.com/support
Not the best quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Continues to say ice full, have to trick it to make it think its not
No, I would not recommend this to a friendPlastic taste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have been running this machine for 5 days straight and the ice still tastes like plastic. We have had other machines not as expensive and 24 hours it was good.
No, I would not recommend this to a friendIce maker
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't happy at all with this machine, returned immediately, the ice was melting faster than it took to make.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Dian,
I am so sorry to hear that your experience with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. We appreciate your trust in our products and the time you took to share your experience with it. I'm really sorry to read that you are experiencing this issue with one of our products. Customer satisfaction is our top priority, and I am truly sorry that wasn't demonstrated to you. While we'd love the opportunity to regain your trust, we understand how frustrated you must be. We truly appreciate your feedback, please feel free to reach out to us if you have any questions or doubts.
Insignia Support
Louise
www.insigniaproducts.com/support
Save your Money! This is junk!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Save your money. This ice maker will work for just long enough for the warranty to expire. Same issues as many gate just keeps cycling. Called company and stated that they will not cover as it has been 20 days past the one year proof of purchase.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for taking the time to share your feedback regarding the Insignia™ Portable Ice Maker with Auto Shut-Off. We genuinely appreciate your insights as they are invaluable in helping us understand our customers' experiences. It’s important for us to hear your thoughts, and we are committed to continuously improving our products and services. Thank you for being a part of our community! Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-portable-ice-maker-with-auto-shut-off-silver/6331583.p?skuId=6331583
Works but short lived
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on my 3rd one and they last a year and them quit
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AJ612,Thank you for taking the time to leave a review of our Insignia™ - Portable Ice Maker with Auto Shut-Off - Silver. Please know that we are improving the quality of this product by considering our customers feedback, for further assistance you can contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Mariepel C.| Insignia Products
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Horrible product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this horrible product doesn’t work correctly and stopped working in less then thirty days.Best Buy has the worse return policy out there you have less then 15 days to return something most places offer thirty days to 90 days be warned
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good ice machine but you cannot clean it. It doesn’t come apart and you can’t get to the hard to reach places.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Michelle,
Thank you for your feedback. We do apologize if we did not meet your expectation with one of our products. For further clarification kindly check on our website www.insigniaproducts.com/support.
Insignia Support,
Merjorie
www.insigniaproducts.com/support
Expect it to work for 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great for exactly 6 months then died. Wish I could return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1-866-597-8427 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Angela
www.insigniaproducts.com/support