Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Dead after a year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after little over a year of service. The motor that pushes the ice into the tray gave out. Up until then, it did a serviceable job. If you live in a smaller place, take into consideration the noise it makes when the ice drops, its fairly loud. If you are in a warmer climate the cubes may melt faster as they sit in the bin.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi NoName,
We apologize for your experience with this product. Hearing your feedback is helpful so we can continue to improve the quality o our product. For further assistance, please contact Insignia 1-877-467-4289 and we will be glad to assist you.
Insignia Support
Lea
https://www.insigniaproducts.com/
Not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great. It works as described, but the insulation is poor and ice melts extremely quickly. I returned this product.
No, I would not recommend this to a friendBroken Fan
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit over a month, the ice maker started meaning these loud noises. Don’t seem like the fan works anymore
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear about the issues with your ice maker and the fan. Your comments are valuable to us, and we'll use them to improve our products.
- Carl | Insignia Products
would not suggest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice freezes together after it's made, we returned it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CarmendT,
Thanks for taking the time and effort to leave a review with our Insignia™ - 26 Lb. Portable Ice Maker with Auto Shut-Off - Silver. We do apologize for this disappointing experience and thank you for bringing this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again. We are continuously working on improving our products and processes and if you have any more questions or concerns, please use the link below to reach us.
Insignia Products
Lisa
https://insigniaproducts.com
Takes long
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to make ice, like an hour for each batch!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi TinaM,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Insignia Support
Ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tilts to right front even though counter is level poor quality loud not as good as last one I replaced with warranty and it only lasted 13 months
No, I would not recommend this to a friendGood while it lasted
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My ice maker quit working with out any signs of problems. Didn't even last 1 year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello BrittanyH,
I would like to express my concern about your experience with this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Red. We deeply care about the performance of our products and I would like to further review your situation. In the case that you still have this, feel free to contact my team for further help.
Dina | Insignia Support | https://www.insigniaproducts.com/contact-us
Great while it worked
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one and it lasted just under a year and Best Buy replaced it. The second one last just over a year before it also stopped working. I like them while they worked but after two of them with the same freeze problem. I will prob stay away from Best Buy's brand and pay more
No, I would not recommend this to a friendLoud is an understatement.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 13th. This ice machine is LOUD! When the pump is going you cannot hear yourself think. Going to attempt to exchange it in case it is just this unit. If another is just as loud, I will update my review.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi BrookeH,
Thank you very much for taking the time to review our Insignia™ - Portable Ice Maker with Auto Shut-Off - Mint. We're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Shella
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
I’ve maker dud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Took to long to make the ice. And after reading some of the reviews that it gets mild and hard to clean. I returned it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that you had to return it. We appreciate the feed back provided.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
T
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Started out great. One and a half month later ... Stopped making ice. Not sure what's going on.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Redeye!
Thank you for taking the time to review our Insignia - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
No good
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a great product ice melts. If you go to work and leave it working by the time your home ice will be melted
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're sorry to hear that the product didn't meet your expectations. We appreciate your input and will take it into consideration for future improvements. If there's anything else we can assist you with, please let us know.
Keith | Insignia Support
Leaks water
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After using this ice maker for 5 months it worked well up until last night . So after a few batches i noticed a puddle of water on the floor and underneath the ice maker. i checked the drain on the bottom and it is dry so the leak must be from somewhere else in the unit. i t only leaks when it is making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We understand that you're having issues with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
- Pros mentioned:Ice making speed, Noise level, Size
Great purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product! The price is unbeatable and the color choices were perfect. It's quiet, compact and quick. The only thing I wish was the ice didn't start to melt so quickly.I would have given a 5 out of 5 otherwise! I recommend this product!
I would recommend this to a friend poor output
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not fully produce ice cubes....several nodes not working 2nd machine
No, I would not recommend this to a friendLoud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is loud and noisey. When it’s operating I always think someone is knocking at my door
I would recommend this to a friendBad salesman
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in spfld Illinois and the salesman was clueless- I ended up later investing in the more expensive ice maker that I should’ve bought to begin with- this machine ice melts doesn’t keep it cold at all and causes bad mold to build up- I cleaned the ice maker out several times it was the worst investments and I will always go with what I know next time not what a salesman tries to get me to buy
No, I would not recommend this to a friendDidn't work at all
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was really excited about the Insignia Portable Ice Maker. I had been researching for a month about the different machines. I thought with the reviews that this would be a great ice machine. Even though it was a brand new units, it never made ice. I waited 2 days before I plugged it in so that the unit was upright after shipping but it kept just running water. Sadly, I had to return it and still searching for a decent machine
No, I would not recommend this to a friendNot great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cubes are so tiny and takes forever to make. The speed is understood but the size of the cubes are way too small even when choosing Large.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Tweeds,
I want to take the time to thank you providing us with your feedback, I want to assure you that your opinion is valued. I can only imagine how frustrating it can be to have this ice maker only make tiny cubes . I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Bad design - constantly running
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad product - it makes no sense since you always have half melted ice. There is no compartment to keep the ice cold so the ice keeps melting and then new ice is put on top of it. Then since it’s half melted it combines into a big ball of ice instead of individual cubes.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello bbuyer,
I personally would like to apologize for the experience you have been through with our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support