Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Bad ice maker.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 26 days.Returning to best buy. I am going to buy a bag of ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for sharing your experience with our 26-Lb. Portable Ice Maker! We understand how frustrating is that your unit stopped working. We would love to assist you further in this situation! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
One temporary ice machine coming up.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want to love this but I am now on the way to get my 2 one in two years the first last less than a year and this one a 13 months I'm getting a replacement but when this one fails I will not get getting another one.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi CrystalG,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I understand you found it uncomfortable to use and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Disappointed......
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Adter having this product for about a month an noticed the ice was tasting funny after inspecting the product I found it had rust coming from the side mixing in the ice, this product is hard to clean also.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our Portable Icemaker with Auto Shut-Off! We understand that you are experiencing issue with the unit. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Would not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to put in travel trailer- very loud- cheaply made
No, I would not recommend this to a friendNot getting cold to make ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 3rd one I've purchased (this was a gift) it arrived on its side and has been running for over 24 hours and has still not produced any ice and wont get cold. I'll be returning it and hopefully getting one that actually works this time
No, I would not recommend this to a friendGood but you can find better
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a really good solid ice machine but not built to last. Had to replace the machine every year.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Joseph,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Not a good deal.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is noisy, slow ane ice melts before you get enough to use.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that you are having issues with the unit. Kindly contact us to be able to check further to your specific case/unit.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Is not doing the complete batch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I totally disappointed, it took more than 12 minutes to do the first ICE CUBE, yes, ONE. I must select a large size because with the small the machine was doing 3 barely frozen cubes, It never makes the 9 cubes per batch just 6, I took more than an hour the make 12 cubes. I'm ready to return it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Medel!
Thank you for writing a review about our 26-Lb. Portable Ice Maker! We know how frustrating is when a device does not work as expected. We would love to check this situation further with you! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Not what I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice tray was too small. This is not what I expected.
No, I would not recommend this to a friendInsignia™ - 26-Lb. Portable Ice Maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine did not really work for us. Ice melts quickly .
No, I would not recommend this to a friendGreat for making ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.However 16 day after delivery it no longer makes ice. Motor totally gone. You only get 15 days to return I didn't know that.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for sending us your review about your faulty ice maker. I completely understand how disheartening it is when our newly purchased products stop working so soon, so I will like to suggest to get in touch with us at the link below so we can review your warranty options.
Itzel I. - Insignia Support. https://www.insigniaproducts.com/contact-us
Horrible ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible ice maker. Worked OK on day one, but then would only sometimes make ice. Did the reset and then we couldn't choose if large or small cubes, it chose for us. Has a mind of its own whether or not it wants to work even if we unplug multiple times. Definitely do not recommend this ice maker.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Brianna!
Thank you for writing a review about our Portable Ice Maker! I understand how annoying is when a device does not work properly. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Can't get it to make ice.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did one sample to make ice. I discarded as the instructions stated. When I tried to make ice after that, the light that says "Needs Water" stays on no matter how much or little water I put in the icemaker. Therefore, I have not been able to make ice, and Have been to ill to return to the store. Patricia Ross
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our Portable Ice Maker! We understand how disheartening is when you are not able to make ice with an ice maker. We would love to check this situation further with you! Please feel free to contact us at the link below for assistance.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Very disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for 5 months and then started leaking water
No, I would not recommend this to a friendFire hazard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Electrical fire. I had this unit for roughly 3 months and it works perfectly, then one morning I noticed it making a really loud sound. It had run dry, but had not automatically shut itself off per usual… I could smell electrical burning, and had unplugged it before it started to emit smoke.
No, I would not recommend this to a friendDied after 5 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought July 18, 2021. Stopped working November 25, 2021.
No, I would not recommend this to a friendItem was defective so had to return
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't give much of a review since it was defective so I wouldn't recommend it.
No, I would not recommend this to a friendStopped working on day 18
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This stopped working on day 18 for no reason. I took it back and Best Buy said I was over the 15 days. They gave me a gift card to buy a new one. I am going to try it one more time but watch how many days you have it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working soon after. Kindly contact us if you have any questions or concerns.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Horrible product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a horrible smell coming from it similar to burning plastic, didn’t work as adversited. Had to return in 3 days due to malfunctions.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Alfred,
Thanks for taking the time and effort to leave a review about our Insignia™ - Portable Ice Maker with Auto Shut-Off - Red (NS-IMP26RD2). We apologize that our product did not satisfy your expectations. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.
Shai | Insignia Support
https://www.bestbuy.com/site/best-buy-brands/support/pcmcat1693515381920.c?id=pcmcat1693515381920
Not a good ice maker
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thia is my second one in a year, not a good build product. I have faith the first timw broke and i blame us, now second one beokw after 2 months use. Defnely is a problem with the maker.
No, I would not recommend this to a friend