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Customer reviews

Rating 4.5 out of 5 stars with 9403 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 446 Showing 8,901-8,920 of 9,403 reviews
  • Rated 1 out of 5 stars

    Stopped working after a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this for the short period it worked. But it stopped working after a month.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for writing a review about our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Mint! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Insignia Support
      Shella
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Broke in less than 6 months.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product broke in less than 6 months. CS for help is a joke.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 26 Lb. Portable Ice Maker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked! The “fill with water” light remained on even when full. So it never worked because it thought it was empty.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this. Quit after 2 months

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quit working after 2 months. Compressor hisses, will not get cold to make ice

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi goess2004,

      Thank you for the review. We do apologize if the product did not last. For us to fix the issue please call at 888-237-8289.

      Insignia Support,
      Renee BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working right after the return period

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still waiting for a replacement. Do not purchase!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pump died in 2 months

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for 2 months then died. Pump stopped working. Upon further review this is a frequent issue with this model

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for taking the time to review our portable ice maker. I am sorry to know that you are
      having this issue with the ice maker, I know that this can be frustrating for you, In this case,
      I think that it would be convenient if you get in contact with our team, they will try to help you.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker doesn’t work. Ice making is very slow and on large setting the ice cubes are a joke. I shouldn’t of purchased this.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello.

      Thank you for taking the time to review our ice maker. I am sorry to know that you are experiencing
      this situation with the unit taking to long to make ice, I understand that this situation can be frustrating
      for you. In this case I think that it would be convenient if you get in contact with our team in the link
      below, they will try their best to help you out.

      Carlos O - Insignia support.

      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Great Until It Wasn’t

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 days past the return window and it decided it didn’t want to make ice anymore. Would not recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Really needed this andvut didn't work.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work well at. Need to take back. Just haven't yet because i did purchase a warranty. .....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Good until it died

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after 1 year, stopped working after I loved it

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Only worked a few days before it quit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it the day or so it worked bit you had to keep filling it up .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there!

      Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Insignia Support
      Angela
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Reviews on ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only worked for six weeks. Not self cleaning and is very hard to clean. Very loud

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a month, was so excited for it and the sensor stopped working and started constantly making ice.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit stopped working after a month. Kindly contact us to be able to check all options.

      Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Bad lid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After first use, lid broke. Can not return since I discarded box. It looked like the plastic pin was cracked or something.

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi, there.

      I am definitely aware that this situation with your Ice Maker can be frustrating. In an ongoing effort to provide the best possible experience with your product, I would really love to provide you with alternatives for it. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.

      Cesar G. - Insignia Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I feel ripped off

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing lasted exactly 1 year and 1 month then just gave out.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello ErnestoM,

      I am truly sorry to read about the inconvenience you experienced in getting this Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver. I want you to know that we deeply care about the experience our customers have when purchasing Insignia Products. This is why I would like to properly assist you by reviewing your situation with this Ice Maker since it should be working correctly. Please reach out to us through the link below where we will gladly help you with this.

      Dina || Insignia Support || https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working after a couple of months

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend. It stopped working after a couple of months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do NOT BUY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped worked after less than a week. I’m so disappointed. I used it about 5 times.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi there! Thank you for writing a review about our 26 Lb. Retro Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Insignia counter top ice machine.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The add water indicator always lights up and doesn’t make ice.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't Buy!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working a week after it was non-returnable. It lasted approximately 2 1/2 months.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for taking the time out of your busy schedule to leave a review of the portable Ice maker. I am sorry to read that the unit stopped working. Kindly contact us to be able to check all options.
      Insignia Support
      Mary
      www.insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    portable ice maker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not recommend!! Worked great at first but now taking forever to make one batch of ice. Would not buy again

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello there,

      Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it is taking too long to make ice and that can be frustrating. But, we would be happy to troubleshoot it and check your options for you. Please, use the link below to reach us.

      Insignia Support
      Miguel C.
      https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia