Customer Ratings & Reviews
- Model:
- NS-IMP26MT2
- SKU:
- 6448629
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers love the Portable Ice Maker with Auto Shut-Off, especially its ice-making speed and ease of use. The compact size and overall performance are also highly praised. Additionally, customers appreciate its quiet operation and great price for the quality.
This summary was generated by AI based on customer reviews.
Poor product.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work from the get go. Gave 1-2 pieces of ice at a time.
No, I would not recommend this to a friendJunk. Lasted 9 months.
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. Bought this in November 2021 and it broke in September 2022.
No, I would not recommend this to a friendSend your money elsewhere
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible takes over 2 hr for ice, and you have to store in the cool area
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Sara,
Thank you for taking the time to review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use since it takes over 2 hrs to make an ice and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Junk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor Quality then the price drops and no refund ! My last Best Buy ever !
No, I would not recommend this to a friendReturned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately we returned this one. This was just too loud for us - maybe we got a bad one?
No, I would not recommend this to a friendI don't recommend this machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the ice machine only lasted 2 weeks started leaking freon into the water stream
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RR21,
Thank you for taking the time to review this ice maker, I understand that this issue that you are having can be very frustrating. This issue is very rare but I do recommend that you contact us at Insignia so that we can determine the resolution.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
Do not buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after less than 6 months. Now need to figure out how to get replaced
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Kristie,
Thank you for taking the time to review our Insignia™ - 26 Lb. Portable Icemaker with Auto Shut-Off - White. I understand you found it uncomfortable to use since it broke after less than 6 months and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Don't buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont buy junk worked a month and then never again dont buy orless like throwing your money away
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for taking your time to write a review about our Portable Ice Maker! We know how disheartening is when a new product stops working. We would love to assist you further! Please feel free to contact us at the link below.
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Didn’t last long!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only worked for 12 months and stopped then making ice.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 26 Lb. Portable Icemaker with Auto Shut-Off! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Not a good product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 6 months of purchase. Worked well while it lasted but it barely did.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The motor stop working after 4 months. I guess you get what you pay for.
No, I would not recommend this to a frienddont buy
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.died after 9 mos. Keeps thinking "ice is full" which sems like a problem with all these machines. junk
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the ice maker. I am sorry to read that the unit is no longer working properly. Kindly contact us to be able to check all options.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Well…
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sufficient while it lasted. 9 months later the motor gave out and it stoped working.
No, I would not recommend this to a friendBest Buy return policy is not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work and only had 15 days to return which is a joke it only made ice 3 times then quit.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 26-Lb. Portable Ice Maker. I understand it stopped working and that can be disappointing. But, it does have a one-year manufacturer's warranty. We would be happy to troubleshoot it and check your options for you.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine was Broke within 2 months with minimum use. Luckily I got it on sale.
No, I would not recommend this to a friendGarbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than a month and stopped working. Would not recommend
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi,
Thank you for taking the time to review our Insignia™ - 26 Lb. Retro Portable Icemaker with Auto Shut-Off - Red. I understand you found it uncomfortable to use since it only lasted less than a month and stopped working and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.
Insignia Products
Nikki
https://insigniaproducts.com
Defective
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The productive arrived defective. No ice is formed.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
We do apologies for what happen, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Irene
www.insigniaproducts.com/support
It’s paper weight
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third unit within 8 months will be returning soon.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi RodW!
Thank you for taking the time to review our Insignia - 26 Lb. Portable Icemaker with Auto Shut-Off - Silver, we are very sorry to heard you are experiencing this issue with one of our products, to help you problem please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT, we are more than happy to assist you regarding this matter.
Insignia Support
Alvin
www.insigniaproducts.com/support
Crap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Crap! This ice maker had half the basket melted by the time it was time to harvest the ice
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
We understand that having ice melted is not ideal and so, please know that you can contact us on the link below and we will gladly assist you.
Viridiana E. Insignia Support https://www.insigniaproducts.com/contact-us
Disappointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. My daughter in-law returned item, because it was not working. Disappointed!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
Thank you so much for writing a review for our 26-Lb. Portable Ice Maker, we truly appreciate your feedback and I personally would like to apologize for the experience that you're going through, I know it can be really frustrating, however I'd really like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow.
Roberto E.
www.insigniaproducts.com/contact-us