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Customer Ratings & Reviews

$1,799.99
Save $800
Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 2,764 reviews
  • Rated 5 out of 5 stars

    Great product-space saver, easy operation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got smaller house and cannot buy separate washer and dryer. This tower’s design meets our needs greatly. Not like other tower with panel on the top, this one’s panel is in the middle. It’s so easy for short people to operate. The price is very good when I bought it. No matter who you are, where you live, this is a good fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance in a smaller package

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a stackable washer/dryer combination that had a smaller profile, good capacity and easy to manage controls. The LG model was perfect with controls in the middle and good capacity that did an excellent job cleaning clothes. We are very happy with our purchase and Best Buy’s delivery and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fabulous setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put it this way: My wife and I have purchased two sets of washer and dryers and two sets of entire kitchen suites over the past 5 years. This is the FIRST appliance that my wife actually raves about. She loves it. I ALSO am very happy with it. The installers were also very great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    Efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is much bigger than my previous washer/dryer, and pretty efficient. Good purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Stack review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool design. Control panels in the middle of the 2 units is great. Very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, haven't used it much as we just moved into our new house and installed it but I love the look and ease of use.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    The Boom Machine & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG Thin Q" is the Boom!!! I love it, I love it,.....Kisses'

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Highly recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing machine! Runs quietly and great in smaller spaces.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Space saver

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the washer dryer, very space efficient. Large washer and dryer capacity, ultra quiet as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quiet and washes well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it! I was always hesitant to purchase front loaders, but with a regular cleaning schedule, the gaskets and machine should stay mildew free. I love the features it comes with and the fact that it looks compact but holds a regular load of laundry. I wanted to save space in the garage and this fits the bill. My clothes are coming out smelling great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gigantic Stackable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I wish the settings had a little bit more customization options. It does take up a significant amount of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Excellent Room Saving Combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome choice - so glad I went with this selection! Great room saver - now I have more space to make my laundry room more homey! This combo works fabulously and has some nice features! Thank you to the Best Buy rep in suggesting this as an option - love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Space saving

    Rated 5 out of 5 stars

    Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and lots of features. Easy to use and does not take up a lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    space effective

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Efficient, saves space, make sure that you have enough height if you have compartments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit for us.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space we have. Does a complete job - Amazon product. The delivery was flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sexy sleek machines that do it all , in style ...

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say ? I’ve never thought I would be interested in a washer/dryer but this machine actually has you wanting to do laundry from the sexy sleek look , illuminated control panel , the app that’s available that will speak to your machines and do a number of functions remotely and all not only looks great but clothes come out looking better then ever 5 star reviews love them

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great washer/dryer, easy to use!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works great! Much quieter than the washer/dryer we had, very happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love my LG!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG ThinQ washer dryer unit! It’s the perfect size, quiet, right features, cleans extremely well. The black, stainless color is absolutely beautiful and matches my countertops perfectly. Because the finish and color are so beautiful, I am now looking at an LG refrigerator and stove for my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    runs well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works really well and is quiet instillation was quick and neat

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a well-designed machine the tub is large both for the washer and dryer the only drawback about this machine is that the Wi-Fi will not work with the 5G networks so if you don’t need Wi-Fi this is great but beware the Wi-Fi will not work we looked online for a solution cannot find one but all in all it washed as well very quiet

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. ^Jovelyn LG