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Customer Ratings & Reviews

$1,799.99
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Comp. Value: $2,599.99

Customer reviews

Rating 4.6 out of 5 stars with 2764 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are delighted by the minimal noise level, overall performance, and ease of use of the 4.5 Cu. Ft. HE Smart Front Load Washer and 7.4 Cu. Ft. Electric Dryer WashTower with Steam and Built-In Intelligence. Many appreciate its space-saving design and full-size capacity, making it suitable for smaller spaces. However, some customers have noted concerns regarding the unit's weight, installation process, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 2,764 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    stacked washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just recently purchased this washer/dryer combo for our newly renovated 2nd floor apartment and thus far it has performed quite well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Purchase ever!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I've ever made. looks beautiful, we love all the fact that both washer and dryer controls are at waist height and also can be controlled through an app.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Flawless, quiet, space saving washer and dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, fast and so fun to use. Saves us a ton of space and works so perfectly and makes doing laundry fun!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions, please reach out to our support team on Facebook at @LGUSSupport. ^Jovelyn LG

  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Great stackables.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Working great! Takes up way less space than side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Alexandria

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quiet and while we have only done a few loads., we love it! The installation and delivery teams were great. Great customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well and washes clothes very well. Hard to clean on the inside of washer

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    LG WashTower - Great for tall/tight spaces

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic appliance. Was surprised that this product has two cables, one for washer and one for dryer, but completely fine with that so one can function without the other.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my LG Tower

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my LG Tower. Very easy to use and now I have more space in my laundry room.

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    LG tower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great machines. The stackable is space saving and meets our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    I'm happy with it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Quiet but powerful. I'm happy with my purchase. I don't know what to say about this product, but I can recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is wonderfull this machine i liked buying in this store

    I would recommend this to a friend
  • Pros mentioned:
    Space saving

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this washer dryer combo about a month ago. So far it’s awesome! It is the perfect space saving unit.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very Smart Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tower Setup is one of the best, very easy to use and I love the smart washing and drying loads that can be downloaded to the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Small and compact

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer combo, the size is compact and fit in my closet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this single unit washer/dryer.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new LG washer/dryer tower. Have been using it a few months. The auto-dryness sensor doesn't work great, but that isn't any different than any other dryer I've owned. Washes clothes quickly, gets them clean, I like the various settings for soil level and the ability to highly customize my loads. We fit this stackable single unit up a staircase with a 90-degree turn so it is on the second level of our house. Would def buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful and thankful for your service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an install of an LG laundry center. Alberto and his team were phenomenal. Very careful with my place and all the decorations, very courteous, and made a small hiccup in the location work. I appreciate his willingness to make me a very loyal and satisfied customer of Best Buy! Big kudos to Alberto thank you for today!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG did it again!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! It does a great job cleaning and drying. Way better than the Samsung Washer/Dryer it replaced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use and all the features that it has

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful addition to my home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An advanced, all in one system that is just too good looking to be just a washer/dryer combo.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing/ drying machine that are compact, bought this for a small apartment and fits great in small spaces.

    I would recommend this to a friend