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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 5563 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 6055e's ease of use, print quality, and compact size. Many appreciate its affordable price and straightforward setup process. Positive feedback also highlights the printer's sleek design and quiet operation. However, some users experienced challenges with maintaining a stable Wi-Fi connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,563 reviews
  • Rated 1 out of 5 stars

    Troubles connecting to wifi

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this printer for a year now. Its started out nicely where the printer worked smoothly. Recently, I began to get multiple paper jams to where I would get annoyed that I didn't bother to print anymore. Now, I am having issues with getting my printer to connect to my wifi. I have changed my wifi's name because I got a new router and so I tried to connect my printer to connect now and it just wont! I have used the HP smart App to connect it and it shows that the printer has connected but when you go in the menu with the printers image it says that "printer is not connected" and I have even used the HP scan and doctor softwware and gone to hp support website but nothing has helped. I have spent hours on trying to fix this but at this point I am over it! I highly do not recommend this printer!!!! DON'T WASTE YOUR MONEY!!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there.

      I’m sorry that your printer has performed poorly for you recently. Your frustration comes as no surprise here, considering that the device experienced frequent paper jams, and it now has lost connection to your Wi-Fi network and hasn’t regained it despite your remedial actions. I want to help you out of this dilemma, so I’ll offer some clarifying information and resources I hope will reach that goal.

      First, you say you’ve had the printer for about a year. HP printers come with a standard one-year warranty that covers hardware, supplies and support. If you created an HP+ account when you purchased the printer, though, that warranty extends to two years. To see whether your printer is still covered, use the following link:
      - support.hp.com/us-en/checkwarranty

      If your printer is still covered, you can contact us directly at +1 800-474-6836 so we can help you assess the situation and find the best course of action.

      If your printer is no longer covered, you might consider posting the details of your issue on our support forums. This is an active community of seasoned experts, including some former and current HP employees, who can work with you to get your printer running as it should. To access this, visit the following link:
      - hp.com/supportforum

      I hope this helps and, again, our sincerest apologies.

      Keith
      HP Care
      hp.com/support HP

  • Rated 5 out of 5 stars

    My NEW HP Printer!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer!!!!!!! Thanks to Best Buys and Michael Ick my Geeksquad Man!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to work like the phone option as well as the ink option great job hp easy for older people to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp products can't beat it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp has up their game to a new genuine level with new specs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, works good, looks good. Satisfied.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer sometimes doesn't link to wifi and cant print anything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer works as advertised, and did i mention anything about the affordable ink replacements?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very easy to set up and use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer with easy setup and nice printouts.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Love this printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!, this prints is very small and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tour Director

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, just wonderful to print from my cellphone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up for a non techie person.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It is exactly as described. I am buying a second ENVY for my MI home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SRH

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pkease w/ this printer. Great Buy! Not one regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a decent printer once i figure it out. Ive only used it a couple times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer; keep orig ink cartridges inserted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the HP ENVY 6055 Wireless All-In-One Instant Ink-Ready Inkjet Printer for my 84yo father to use with his new MacBook Air (using a Verizon JetPack wireless network). Completing the set-up took some time but was straightforward. NOTE: There was one minor glitch in the process of setting it up. We tried to be proactive and replaced the two ‘set-up’ ink cartridges (which are already in the printer upon purchase) with two HP 67XL ink cartridges that we purchased (so that he would not run out of ink within the first few weeks of use). The set-up process was unable to proceed without the two original ‘set-up’ ink cartridges in the printer, however, so we ended up having to re-insert them, leaving my father with the low-capacity cartridges in the printer and two already unpackaged 67XL spares. The printer works well and appears to have been a great choice for someone who is not comfortable with computer technology, but I strongly suggest that the initial set-up of this all-in-one inkjet printer include someone who is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve used this a handful of times and we never had problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was alittle difficult for me to set up, because I am not a techy. But I figured it out.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good wireless printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty decent. Kinda clunky. I have issues printing from my different apple devices at time but for the most part, definitely glad I upgraded from a wired printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great photo printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Very good quality printing. Pictures look very good. Scanner works great too. Strange with power button only in the back so blue light stays on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    writer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about the purchase and set-up was perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still learning on how to hook it up but we will see what happens.

    I would recommend this to a friend