Customer Ratings & Reviews
- Model:
- DeskJet 2755e
- SKU:
- 6454282
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.0 out of 5 stars
Customers are saying
Customers recognize the DeskJet 2755 as being easy to use and having good print quality, with many praising its affordability and compact size. Positive feedback also highlights the printer's straightforward setup and satisfactory performance. However, some users experienced challenges with wireless connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Connectivity
Worked one time
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was able to print a few pages then the printer disconnected and i haven’t been able to get it reconnected. It’s a WiFi printer so it did not come with a plug to connect directly to the computer. I’ve tried on my desktop and MacBook. I’m definitely going to consider returning it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to learn that your printer lost its wireless connection and has not re-established it. I can certainly understand why that would be quite a jarring surprise after the device had worked properly only once, so I’ll suggest some resources I hope will help you remedy the situation.
First, I recommend that you visit a page on our support site that has diagnostic tools for various tasks and issues, including wireless connectivity and printer-offline difficulties. Visit that page here:
- support.hp.com/us-en/topic/diagnostics
If you need further assistance, I hope you’ll contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find a solution. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great value via Bestbuy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy online purchase. Free shipping and via HP free ink. No need to buy via Amazon!
I would recommend this to a friendGreat Printer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer for the home at an amazing price and included both Black and TriColor ink cartridges.
I would recommend this to a friendHP printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my HP printer I bought it so I could make shirts with it
I would recommend this to a friend???
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not real crazy about this printer. I had an HP 7100 Envy series that I liked very much.
No, I would not recommend this to a friendWorks great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer, it is light weight connects well with my cell phone and computer.
I would recommend this to a friend- Pros mentioned:Print quality, Setup
Four-star review to make up for my 1-star
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Somewhere in the bowels of this page is my one-star reviev of the printer. It was written after I had spent hours trying to fix my printer and was unable to reach anyone at HP. I was ready to throw printer into the garbage but decided to try the Geek Squad as a final attempt. They connected me to the remarkable team of Jennifer and James. Quess what? The printer was fine but my PC was infested with malware, corrupt drivers and mangled programs. They literaly worked for hours to put my computer, printer, and my wife's laptop into good order. And installed virus and malware protection into our computers. It was expensive but worth it. My experience made me read a lot of the one-star reviews and I am puzzled. I had no trouble setting up and the printing, scanning and copying went fine. Just that one day the printer stopped working. A couple of things I learned: The black and color cartriges should be activated every one or two weeks, to prevent ink coagulation. If you won't use the printer for a few months read up on what you can do do to keep print head from dying. Ignore the cry of many buyers who paid for a bottle of beer and are outraged it is not champagne.
I would recommend this to a friend Affordable and dependable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer and the perfect size. HP printers are always dependable and affordable.
I would recommend this to a friendExcellent
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent printer. It works fine for what l need..
I would recommend this to a friendStay clear
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely terrible printer biggest wast of money.
No, I would not recommend this to a friendBroken Scanner/Copier When Received
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When I received my HP Printer the scanner/copier glass was shattered to pieces. I was unable to use my scanner/printer
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer arrived with such clear damage to the scanner/copier glass. I can imagine what a colossal disappointment that must have been. I want to help you resolve this situation, so I’ll direct you to some resources and information I hope will help.
Because you expected to receive a printer that was operational and ready to go, I recommend you contact the seller to address this promptly. You can do that by scrolling to the bottom of the Best Buy website and clicking Orders & Returns.
You can always contact us for support whenever you need as well. We're always here and more than happy to help you. You can reach us via your preferred method at this link:
- hp.com/contactHP
I will also mention that HP printers have a one-year warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, you can use the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Decent home printer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer device delivered and performed expected functionalities.
I would recommend this to a friendA very good less expensive printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been a very good printer. I am an HP person, so I didn't expect anything else.
I would recommend this to a friendPrinter
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad there’s no way I can get my 6 month free think I purchase ink twice and it serves me no time.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Anna.
I’m sorry you weren’t able to take advantage of the six-month Instant Ink offer that was part of your purchase. I can understand why that would be frustrating, considering you’ve been purchasing cartridges since you got the printer. I want to help you resolve this situation if possible. I’ll provide some resources that might serve that end.
I can’t tell from your review how long you’ve had the printer or whether you signed up for an HP+ account, which would have let you activate the Instant Ink offer. I recommend that you contact our Instant Ink program at +1-855-785-2777 so we can help you assess and the situation and see what’s possible.
If you need technical assistance with your printer, including tips on how to use less ink, I suggest that you contact us directly at +1 800-474-6836. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Printer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves this printer awsome deal. Works great we use it for everything
I would recommend this to a friendA Stinker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible machine. Constantly looses power. HP Instant Ink plan is a bust.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Rosemary.
I’m sorry your printer has performed poorly. Your frustration comes as no surprise, considering the device has frequently lost power and you’ve experienced difficulty with your Instant Ink printing plan. I want to help you out of this dilemma, so I’ll suggest some resources I hope will reach that goal.
I can’t tell from your review what issue you face with Instant Ink. I recommend that you contact that program so a representative can help you resolve the situation. To reach an online agent via chat or by phone, follow this link:
- support.hp.com/us-en/contact/product/model/5401249?sku=INSTANTINK2
I also don’t know why your printer has lost power so often. I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies – and that warranty extends to two years with an HP+ account – so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
- support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support
Worst printer ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst printer ever! I bought this mainly for the WiFi printing. I’m going to be printing from my phone a lot. I bought this printer twice. The first printer only printed when it wanted to. I figured I would exchange it for another one. The second printer didn’t print at all. It kept saying there was a paper jam and that the printer was busy! I returned the crappy printer and paid about $20 more for a different HP printer and it works just fine! Save yourself a headache! Don’t buy this!
No, I would not recommend this to a friendEasy to use and setup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good and ray to set up And I was able to add a protection plan after my purchase
I would recommend this to a friendWifi does not work well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wifi keeps on deactivating and we need to re-configure several times
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry that your printer has failed to maintain a reliable connection to your Wi-Fi network. I can certainly understand why the repeated need to reconfigure the device when this happens would quickly become frustrating. I want to help you resolve this situation, so I’ll provide some resources that I hope will make that happen.
First, I recommend you visit a page on our support site that has diagnostic tools for various issues, including wireless connectivity. You can find that page here:
- support.hp.com/us-en/help/printer
You can also find troubleshooting guides specific to your printer, including ones connectivity, in addition to the main user manual, how-to documents and software updates here:
- support.hp.com/us-en/product/model/2100187846
If connectivity does not adequately improve, I suggest that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Great Deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this printer and especially live the fact that it orders ink for you when you run low.
I would recommend this to a friend