Customer Ratings & Reviews

Still using this for many months! I am truly amazed the product quality and services from Best Buy!

Great quality with regular paper, photo papers and scanning. 4 stars because it kept getting “disconnected” and “stuck” status. No actual paper got stuck and it was connected online the whole time. Since this has no power button, I had to constantly unplug and replug. The set up was pretty difficult and I am tech savvy. I had the product for about 3 weeks before returning and upgraded to a different HP model with a power button. Great quality for the price. The HP printing program is amazing and I highly recommend. Maybe the issues I had were isolated.

Easy installation, value for the price, easy operation.

love this printer. Its super easy to install and use. Fast printing. Even makes a little bell sound when your printing is completed.

Excellent printing quality, love the ease of wireless connection to all devices.

Love this printer and the ink is reasonable for it

I am very satisfied with the performance of the printer. It is smooth and runs very quietly.

Works very well and is easy to use and the ink makes for very clear words

Good clean copies. Had difficulty installing the printer. Had to call a pro for help.

Easy to set up, just what I needed. Quiet and efficient.

You get the most value out of your money. You can print using your phone or any device wirelessly. No need to get those USB cable. Ease of use on scanning multiple pages.

I miss having a screen to look at options, tools, ink supply, etc. For me, the operation is not so intuitive and it appears that HP is trying to hook their customers on setting up an account and opting for automatic ink supply. The control buttons are hard to see if they are not lit. And, why is the power button in the back? I'll probably need the Geek Squad to help finish installation. I can print and copy, but haven't figured out scanning and faxing yet. Print quality is very good. I haven't tried photos yet, though.

The quick start sheet had this up and running easily. I used it one day and happy with it. Complete frustration with lights running at night (living in a hotel after fire) and couldn't locate the Power button (hidden in the back and not pointed out in quick start literature). Though the information is available after you locate an online user manual. The Problem. "E9" error message. Tried the online HP troubleshooter/customer service, "E9" never clears. This went on for a couple of days. Tried HP support where the tech takes control of your computer, in the end, "E9" never cleared. I think this was related to a firmware update. Regardless, after reading online reviews, post purchase, and seeing same problems - I chose to return this item, avoiding future headaches. Wound up buying another brand with EcoTank and very happy.

Excellent printer, easy to use, prints from just about znywhere when your not home. Printer is the best one I've ever used.

Easy set up and simple to use. Prints quickly and cleanly. I use it for my remote position and it's really economical on ink.

Great printer. Quality, ease of setup. Another great HP printer.

Needed a printer. Easy setup and the app for mobile works pretty well. Does what it needs to do. Easy setup in general just takes a little time but nothing crazy.

Great printer at a greater price. East to set up and print quality is fantastic

Fairly easy to set up using the HP software. Printing is fast and easy. Pictures look great.

The ink cartridge carrier broke in my printer and it was too expense to fix. I purchased this printer as a replacement. So happy I did!! It has a fax option i wasnt sure i would need. Well, i did need it!! And it was so much easier than running to fedex or staples to get it faxed.. This one was no charge!! Its a great little printer for the money. And, i prefer HP.