Customer Ratings & Reviews
- Model:
- ENVY 6455E/223R1A#B1H
- |
- SKU:
- 6454287
Customer reviews
Rating 4.1 out of 5 stars with 4477 reviews
(4,477 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.0
Rating 4.0 out of 5 stars
Customers are saying
Customers love the ENVY 6455e's ease of use, print quality, and compact size. Many appreciate its affordability and quick setup, while also noting the quiet operation and good performance. However, some users experienced issues with connectivity and the lack of a display screen, and occasional paper jams were also reported.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Price
Rated 5 out of 5 stars
Big Bang for My Bucks
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The price was just right and it’s amazing! Perfect for home use!
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Color Printer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, worth the price paid for it. Good quality prints.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Great Printer!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great home office printer! Ink is great, pages print out vibrant colors!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Printer is good. buy it if you can. Really asy to use and Install.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Buy it!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Just the right price with good quality. Ink is not expensive
I would recommend this to a friend Rated 4 out of 5 stars
Reliable, but not for legal docs
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Generally happy with this printer but it does not allow legal size paper…so not great for office use, etc.
I would recommend this to a friendRated 2 out of 5 stars
What's happened to HP?
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were loyal HP customers. When our old printer died after 7 years we automatically looked for a new HP, partly because we were happy with its Instant Ink service, which does in fact save money. Unfortunately this printer is, in a word, garbage. We're so unhappy with it! In the first place, it is dramatically more problem-prone than our old printer. We've only had it three weeks, and we've had to unplug it and plug it back in MANY times to reset it, and we've also had multiple paper jams. We have absolutely no confidence in this device and expect that we will have to replace it in short order. Until it died our old printer just worked, reliably, and we are shocked with the constant problems we have to put up with now. In the second place, it is incredibly poorly designed. For one thing, there's a bright blue light that stays lit all the time, for absolutely no reason, and it also tends to make noises at random. Besides wasting energy, you can't leave in turned on in a room you want to sleep in, but have to shut it off every night -- and then discover that it's off when you want to use it. But, worst of all, there is no screen on it. This was a careless purchase on our part; we didn't realize what a problem this was. When things go wrong you have no idea why, since there's nothing to tell you. AND, you can't make any adjustments to photocopies -- can't enlarge, reduce, lighten, darken, etc. Nothing. Originally we thought you could via the app, but you can't. I don't know what they were thinking when they designed this printer. They certainly weren't thinking about use. The only reason why it gets two stars instead of one is that it is usable most of the time. Do not make our mistake!
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Bill.
I’m sorry that you’ve encountered such difficulty with your printer. It’s no surprise you’re disappointed, considering you’ve had frequent paper jams and the need to reset the device in addition to dissatisfaction with some design features. I want to help improve your experience, so I’ll provide some resources I hope will make that happen.
First, I recommend going through the steps to clearing and avoiding paper jams that you’ll find in this troubleshooting guide on our support site:
- support.hp.com/us-en/document/c06575809
You might also find it helpful to check out this support document regarding how to best store and handle paper to avoid jams:
- support.hp.com/us-en/document/c04518237
For the frequent need to reset the device, you can visit a page on our support site that has diagnostic tools for various issues. There you’ll find a general-purpose tool called the HP Print and Scan Doctor. If you use Windows, the tool will help identify and guide you through solutions to a wide range of common printing and scanning difficulties. You can find that page here:
- support.hp.com/us-en/topic/diagnostics
If any problem persists, I hope you’ll contact us directly so we can help you assess what’s happening and find the best course of action. HP+ printers such as yours come with exclusive concierge support. To call and reach live HP+ experts, visit the following URL and enter your HP+ serial number:
- hp.com/plus-help
Keith
HP Care
hp.com/support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The Scurrys
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product for the best price very easy to set-up
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Good HP Printer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good so far. A replacement for a different HP model.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it, works perfect and if paper Chames, easy to get at
I would recommend this to a friend Rated 4 out of 5 stars
Let’s print
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a little different than my older one. I needed a learning curve as far as settings.
I would recommend this to a friend- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer, does pictures well, only downfall is sometimes it doesn’t find the printer to print pages.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, good compact printer. No complaints. Would buy again.
I would recommend this to a friend Rated 5 out of 5 stars
Good Printer for Common Use
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t use a printer very much as I don’t have much to print for work and my husband not much for school. The last two printers I had were a different brand and they never worked even with fresh ink and I just had so many problems with them. So I decided to try this brand as well as the monthly ink ordering as well which is new to me. So far the app has been great with making copies, printing etc. my kids have also enjoyed printing copies for coloring etc. So far so good.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfectly and very easy to install. It has been great so far.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Print
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good HPrinter printer easy setup, worth the investment.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Envy printer review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Envy 3 in 1 printer is easy to operate. I've only had it a month but haven't expierenced any problems.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Printer.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The printer works great, has great color operates smoothly. Best buy picked out a good printer for me.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as store-pickup. Very light weighted and easy to use with wireless.
I would recommend this to a friend - Pros mentioned:Print quality
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HP-ENVY 6455e Printer is great allowing me copies that are very important to my needs and recordkeeping process.
I would recommend this to a friend



















