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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 3534 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend

Customers are saying

Customers find value in the Linear Wash 24" Top Control Built-In Dishwasher's low noise level and excellent cleaning performance. Many appreciate the convenience of the third rack and ease of use, as well as its design and capacity. However, some customers have concerns about its reliability and cycle time, while others feel it is overpriced.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 135 Showing 2,681-2,700 of 3,536 reviews
  • Rated 5 out of 5 stars

    SS

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung never disappoints me. Dishwasher is good too

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Andrew! We appreciate the positive Feedback. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Happy with Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has delayed start and keeps the power in off mode, when not in use. I'm still learning all its functions. It's also deeper than my last washer, so a larger capacity means fewer loads!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Very Impressed!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first new washer in almost 20 years, I am really impressed with the quality of this machine. My clothes seem much cleaner and spin out more thoroughly, making drying time much quicker. Very efficient machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size dishwasher with STainless steel inside. Washer cycle are good and fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top star experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service: 5 stars Product: 5 stars Installation: 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    dish washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! bought the entire set and its amazing!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No customer support. You. Any walk into a Best Buy or call them. Everything is out of country. They need to go to whatever country and are farming out their call centers to and do business there.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      ^Camille Samsung

  • Rated 1 out of 5 stars

    Garbage!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete garbage. Have had this repaired 4 times now going in the 5th. First the electronics went out and were replaced. The rock came apart which was repaired. Now for the 3rd time, the water bar broke and keeps falling off. It also does a subpar job cleaning Stay away from this dishwasher. Run as fast as you can

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice machine. Runs fairly quietly. Has lots of wash options....more than I probably will ever need. So far, Im happy. Clothes are clean. No issues or malfunctions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher not only looks great, it functions great. Love using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so great. Love the opening after cycle end.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Vitaly! We are happy to hear that you're enjoying the auto-release drying feature. Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I got the dishwasher. I never had before. It’s the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fingerprint resistant is a plus. very nice dishwasher.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like described. Can not even hear when it is on.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great appliance but terrible delivery process.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing appliance, but the third party delivery process was awful. The drilled a hole in my cabinet and were so unprofessional in so many ways.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      To better assist you with this concern, please get in touch with our BestBuy Customer Service Department at (888) 237-8289. Available 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.

      Thank you, and stay safe!

      ^Chrystel Samsung

  • Rated 1 out of 5 stars

    Nightmare!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this dishwasher a month when we noticed water seeping up from our flooring- dishwasher has been leaking from the bottom right of the door, ruined all our flooring. Samsung sent a technician out 4 times- last time he was here samsung told him to close the ticket and someone would be in touch with me in 24-48 hours. Never heard from anyone. I have called about 15 times always same thing- someone will get ahold of you in 24-48 hours. Still waiting…..3 months later. So not buy! Horrible customer service.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Karlihall,

      We truly understand how you feel regarding your dishwasher. We are here to assist you with it.

      We recommend checking the resources below for steps to take when the dishwasher is leaking. Please click on the embedded words for more details.

      The dishwasher is visibly leaking:
      https://www.samsung.com/us/support/troubleshooting/TSG01001021/#dishwasher-is-visibly-leaking

      Should you still need support, please don’t hesitate to reach out to us through the channels below.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, provide us with this reference number (1147207025), and it will help our team pull up your information.

      ^Rodel Samsung

  • Rated 4 out of 5 stars

    Washer Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an older model of a Samsung Washer. Could not beat the open box price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't dry well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't fit a lot of dishes and the dishes are still wet when you take them out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Solid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoy the wifi and full home samsung connectivity

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t do it’s job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your time if you care about dishes being dry. We tried everything.

    No, I would not recommend this to a friend